I take my winter coats to get cleaned here every year before putting them into storage. They do a…read moregreat job and the prices are very competitive -- certainly lower than any downtown places I tried before. They charged me $18 per coat (one is synthetic down, the other is wool-cashmere blend). I have also had my cashmere sweaters and dressed dry cleaned here. I don't know if I would bring anything super delicate or beaded here, but for the basics, this place is great. They usually have your stuff ready in ~4-5 days. Be careful, it's really easy to miss the place and their sign on the plaza just says "Cleaners". It's on the west side just South of Shepherd in a small plaza.

This place has terrible customer service. I brought 25+ items to dry clean. They lost one of my…read moredress pants that wasn't recovered for 3 weeks after I had to call 3 times. No apology from owner and still had nerve to demand full payment for the pant even after waisting my time with an extra trip and weeks of inconvenience. Do not go here if you value your clothes!

DO NOT ever use their services. I sent in a pair of suede Birkenstock slippers with a small stain…read morefor cleaning. They were returned stretched, stained and darkened, burnt, the soles bent and ripped. They refused to replace the slippers because they are completely damaged. Attached to the review are images of the slippers before sending them in, as well as the horrible damage they sustained on return. They will not admit fault. I will never do business here again.

This place charges more than any other dry cleaner, and they have the audacity to ask for a tip…read more Furthermore, they are not good with stain removal, the whole purpose of a place like this. They do not offer as timely of a turnaround as other dry cleaners either.

Excellent service, quality work, and very nice friendly people. Have been visiting there for many…read moreyears, even from Scarboro W Mecke

$10 + tax for hemming pants…read more The job was done fine (thus the 3 stars) but that might be the priciest hem on Eglinton. Food for thought to those coming here for alterations.

I have brought various items here for repair or alteration over the last fifteen years, and while…read morethe quality has generally been acceptable, it has occasionally been somewhat poor. I've never said anything because he is usually quite pleasant, but on my last visit, it was so bad that I had to return the item to him to redo, as he did not follow my instructions, and chose to do the work in a bizarre way that makes me question his intelligence. There was also a hole in the garment that wasn't there before, and when I undid the work with a seam ripper so I pin it correctly, I discovered oil stains that were also not previously there. He even argued with me that what he had done was correct. He was obviously offended that I criticized his work, but agreed to redo it. Unfortunately, he did it quite badly, and I had to tell him so. Once again, he argued, and now I will never be taking anything to him again. I would not recommend taking anything here for any sort of work unless you don't care about it at all.

I love this place! The owner is kind, diligent with his craftsmanship and the prices are…read morereasonable. I've had a winter coat with various tears repaired to almost brand new condition, zippers replaced and jackets dry cleaned - I'm always really happy with the results and Wasim is a sweetheart! Support this local Parkdale business!

I took a 300.00 winter jacket last year to replace heavy duty zipper they put in a cheap one it…read morebroke it cost 90.00 to get it fixed last year beware if you take things to alter there they use cheap products like my zipper. I took it somewhere else heavy duty zipper not a cheap one for 60.00. The people that work the counters they're not friendly they are rude they only care to take your money alter things with cheap stuff beware look elsewhere.

This was my first time getting my down jacket dry cleaned so I was very hesitant to how thorough…read moreand delicate they would treat it, in any dry cleaners in general. I called up Metro Cleaners and had my answer promptly which at the end they welcomed me to walk in anytime. I arrived an hour later to the shop and was greeted by who I presume is the owner, she is very sweet! She then told me the cost would be $50 for the down jacket and offered me pick up the next day anytime after 5 and passed me a slip for pickup. They did a great job dry cleaning my jacket it looks new again! I was afraid it would've been too difficult to wash out all of the salt on my jacket but it is all gone. On top of that, my pockets were also cleaned out which was great considering lint and crumbs in general tend to populate there. On site there is also a dedicated tailor, I definitely have a couple pants that need to be shortened and hemmed so I look forward to returning here for so. They offer great customer service and reliable yet speedy pick up times which is all you need for a good clean

Armed with a winter down jacket that my usual small-and-old and usually trusty neighbourhood dry…read morecleaners won't handle because its undetachable fur lining scares them, on a whim I gave Fairview a try. My overall first and only impressions of this place is certainly one that they won't be able to clean off. Seriously, first experiences with a business, big or small, shouldn't take the form of a rant. A friendly lady that greeted me was not sure if they can handle such a coat in-house. She informs me that she'll check with fellow staff, and if they can't, they can if I like have it sent off to an industrial service where they send their customers's rugs and all-fur coats to, for a higher cost. Fine; maybe she is new or whatnot, what do I know? She took my phone number to follow up. From there it simply went downhill. The next day a man calls back. Yes we can! We do these types of jackets all the time, I was told. And for $29.95, "We do no tax, OK? We do professional." Certainly not the estimated $20-25 I was first told, and certainly less than impressed by the way he was speaking, but I'm like, alright. He hung up quickly. The pickup was the worst. A grumpy old lady was manning the front. And I mean grumpy--service with an attitude! What the hell did I do?! My jacket's done alright, but as I took a quick look at it (a thorough inspection at home reveal no damage or oddities), she remarked in a snarly condescending tone, "Why, that's not your jacket? It is, look!" Then came the bill. $33.85, essentially with tax added. That's okay, except that was not what I was told before. Seems like poor communication is ripe at Fairview, and I quickly realize nothing was going to change the fact that this damned old lady was screaming at me numbers and "THEY DO FIFTY SOMEWHERE!" because she knew nothing of what's going on. Terrible. Why on earth are people like her even behind the counter? Professional my ass. It's butt-awful customer service is what it is, not so much the bitter finish that made me feel like my presence and business overall is a burden, as it is that I felt like talking to different confused heads of a hydra instead of the whole hydra in union. It is one of the worst kind of customer service and organization/teamwork when everyone is saying different things, and not everyone knows what the other is saying nor understands nor is doing, nor knows of nor had agreed to. No wonder no one here can give a straight answer or own up to their word. Don't waste my time; know what your business can do, communicate properly, and get your shit together, because nobody likes to give hard earned money to clueless unprofessional pricks (who would?), regardless of how good your product/service may be. Needless to say, being treated this way, I will never return here again and wouldn't wish it upon others. I guess my frustrating search for a respectable local cleaner that can do more than just the small stuff continues (which honestly should not be so bloody difficult, but apparently it is), as will my frustration with an industry that shows no consistency. Arrrgh! (Or maybe I should just resort to the cheap and preferable DIY approach and stick it in my wet washer and hope nothing bad happens. I'm sure nothing will.)

My man said this place lost his pants a couple of years ago, so I was leery of bringing anything…read morehere, but I thought I would give them a chance since it receives some good reviews. I brought a white women's suit jacket which had a pen stain on it and let him know it was for a job interview. He got the stain out and only charged $7.50 for the jacket. I'm very happy with the service and the price, although I am very turned off by the acrid cat stench in the store.

La Rosa is the only place I would trust with my alterations. I have used them for years; they have…read morejust shortened the sleeves of several shirts, shortened two pairs of trousers, one of them with a side zip, and you would never know they had been altered. Absolutely professional and reliable - five stars!

I've been really pleased with the service and results of the items I brought here. I've only used…read moremostly the tailoring service, but also the dry-cleaning. Hemming is between $10-$15 depending on what you're having done and she can have it done within a week. The owner always has a smile on her face. If you need to change into your outfit for tailoring, the changing room is a little tight but nothing worse than I've seen had other tailor shops. Parking is a nightmare on Dovercourt down by College, so if you can walk, bike or TTC, do it. They only accept cash, so just remember it on pick-up day.

I have a co-op student from Germany and as a company we are providing a laundry service. On July…read more31 the personal clothing items were collected from the office and promised back by Friday. The items were returned today, but not as handed over. Some items were washed, some were not, and the best part was the unrequested dye job, NOT. Many of the items have fond memories attached, and now they are ruined, no warning phone call to say, "Hey we screwed up". Very irritating. If I could give minus stars I would. Won't recommend or use this service ever again. I get sh*t happens, but you have to own the sh*t when it happens, and you failed miserably.

I am Ethelrida Zabala-Laxa, of 2 Forest Laneway, Sheppard Centre. I find the North York's Premium…read moreDry Cleaners, their dry cleaning and alterations services among others--are excellent and beyond compare. Mandeep (Mandy), and her sister are very efficient in their job and delivers on time as they promise. They are also friendly, courteous, polite, respectful, and caring. The fitting room is clean and roomy. Thank you Mandeep and Sister, of North York's Premium Dry Cleaners for an awesome service--I am a very satisfied & happy customer !!!