Do not hire this company I'm still finding shoddy incompetent and incomplete work 2 years later.read more

Platinum Restoration repaired my home after a flood from a broken water line damaged both the…read moreground floor and the basement. I am very happy with the service I received. Michelle had her crew at my house within an hour to start the drying process. After a couple of weeks of heaters and dehumidifiers, Travis Connor verified that the floors and walls were dry enough to begin repairs. Joe Finding oversaw the repair process and made sure that everything happened on time. Almost the entire house needed to be painted, and ceiling tiles in the basement replaced. Will and Josh did a great job on the basement tiles, and Paul and Chris provided a beautiful paint job upstairs, using the Sherwin Williams paint that I requested. Platinum picked up the bathroom vanity that I had purchased, and Henry did a very professional job installing it. Since the entire house was recarpeted, all of the furniture had to be moved from room to room to accommodate the carpet installers. Will, Nick, and Matt provided the muscle to make all of the moving happen on schedule, and did not damage any furniture or artwork. A big shout out to Travis for finding carpeting that was virtually an exact match to what was damaged. The contractor that Platinum used for carpet installation was amazing! I can't see any seams. Finally, Laurie and Jessica cleaned the bathroom where the water leak started, and made the ceramic tile and grout look brand new. All Platinum personnel were always on time and very professional. Joe Finding stayed in constant communication with me throughout the entire process. Platinum Restoration will be my first choice in the future should the need arise.

They were absolutely awesome. I had virtually no wait time…read morefrom the time I scheduled my appointment until the time I arrived. The over the phone quote was accurate. (I have used carpet cleaners before who quote something and then come out and try to triple the price. And most importantly they did a beautiful job. I have two cats and a dog, and they made my carpet look brand new. On top of it, the service professionals were so nice and respectful of my home. I will use them every year!

Clean solutions did an amazing job for us. We called because I was struggling with allergies, so…read morethey did ducts and carpet and furniture. They were so professional and knowledgeable. They worked hard and left no trace they had been there. Highly highly recommend if you're in the market for such services.

If you want part-time people who don't speak English cleaning your house after a fire this is the…read morecompany for you. Just awful. I don't even know if we can use or enter parts of our house. And it's taking forever. It's through our insurance so we don't have a choice, and I'm sure it's the cheapest option for them, it just sucks. We get a college student who is only available three days a week and someone we can't communicate with. We are doing most the work ourselves.

The Worst worst worst. Don't use them. My husband has a home in Elyria as a rental. The tenant…read morefound mildew. We called these people. They didn't return the call. Finally said someone would go. They assessed and said $1500. They tore out carpet and drywall. Left equipment. Never told my husband what they would do but asked for a signature to approve the repairs. The tenant waited three days no call and no show. She was livid as she needed to work as well but house was torn apart. They never scheduled a return visit to finish the job. So so unprofessional and such a lack of communication. Do not use This company. I am filing a complaint with the franchise headquarters.

A & I showed up over an hour late twice, provided me no written quote or receipt. The work was fine…read morebut their service is terrible. I would not recommend.

We hired A&I Health Solutions to remove Asbestos roofing from our three story home. Isaiah, the…read moreowner, showed up on time and within hours after I called for a quote. That was much appreciated, as we had a hard time with other contractors. He explained the process thoroughly and in detail....the work was done quickly. And after, there was no mess. They cleaned up our yard thoroughly after seeing we had children. Great company. Highly recommend!

When we couldn't get immediate answers from our insurance company, PuroClean saved the day! They…read morewere available by phone to help us talk through our options and make informed decisions about our problem. They knew the claims process and were able to start immediate remediation from our flood and give us peace of mind that our home would be safe and restored as quickly as possible.

The folks at PuroClean have helped me out several times. Once when I woke up to water in my…read morebasement the owner was able to walk me off the ledge over the phone, got out to our home within an hour and were able to have our area back in working shape that day. Granted it wasn't a huge amount of water but seeing ANY amount of water in my basement made me freak out so I really appreciated the piece of mind. Since that went so smoothly I've also turned to PuroClean for air quality testing and duct cleaning. They have been professional and thorough each time.

As far as having them inspect water damage issues, they are fantastic. Very professional and have…read moreall of the latest equipment and technology.

We had the unfortunate experience of having a dishwasher leak which required immediate service…read more Bob (owner) and his team were quick to respond and even there within a few hours. They acted quickly, were fully transparent about the process, and very easy to work with. They made working with insurance a breeze. Aside from working fast, they made sure the job was done right! I couldn't recommend these guys enough.