Overall, this was a great vacation and a good house. It does need some basic maintenance and…read moreupgrades, which is understandable since these houses are constantly rented. With that said, it had everything we needed and the view of the sound is spectacular. We did have to put in some service requests, but the individuals who managed this property were friendly and easy to contact. I was impressed with the amount of contact and service we had while visiting. Having two people with contact numbers that handle any property issues is a very nice amenity and not something I have experienced with other property management companies. I do wish that rates would go down to a more reasonable price point, but, in the post 'Rona world we are in, I'm afraid reasonable rates are a thing of the past. Rates are comparable to other rentals on the island. As a NC native, I just hope they decades of family vacation tradition can continue and we not get priced out of the area.

I sent this review to the opertions manager and her reply was "Thank you so much"…read more.. A great week at Rhythm of the Sea. Perfect weather. Kudos to housekeeping, concierge trash collectors, pool/hot tub caretakers and the well equipped kitchen and bar. Although this is our first rental with Surf or Sound, we have been coming to the Outer Banks for decades. Rhythm of the Sea has a great layout and amenities. However, during our week, we noticed some things that need attention... I will send some photos under separate cover... - Ice Maker. The under counter ice maker in the kitchen is not functioning properly. Upon arrival, we found a solid block of ice in the bucket. We removed it and restarted the ice make. No cubes, just a solid block again. - Broken Screens. There are broken window screens in the south facing screen room as well as the outdoor bathroom by the pool. - The west facing door to the screen room is broken with the parts laying on the ground. - The broken Weber BBQ on the west facing deck should be removed. It has a foul odor which precludes the use of the west facing deck for viewing sunsets. - The slider from the great room to the east facing deck needs track slider/roller replacement and readjustment. The door is very hard to open/close. - The convection fan in the oven makes excessive noise. Most likely a bearing failure. Needs to be replaced. - The hot tub cover stitching is coming loose in several places. This makes opening the hot tub difficult. Cover should be repaired or replaced. - Clothes dryer taking a very long time to dry clothes. Suggest you have the vent inspected for build up of lint which would be a very dangerous fire hazard. - Wifi reception on the top floor is weak. Connections drop often. Works extremely well in other parts of the house. Most likely, a repositioning of an access point would resolve this issue. - There are a few wooden chairs in the kitchen that have loose legs. If not repaired, these chairs are likely to break upon further use. - The railings on the top east facing deck are loose. This is very dangerous. On one of the posts, you can see the severely rusted supports. Needs repair ASAP. - The pool railing at the steps into the pool is loose. Makes using it especially dangerous. - The mold on the bottom level of the home is very bad. We were unable to use that level of the home and people sleeping on the second level had breathing issues. This needs to be remediated immediately. Hope you will see this note as constructive. Looking forward to renting again soon. Best, Captain Ron PS.. One of other issue... the puzzle is missing some pieces. ;)

Renting "breakers" We were told to expect a 5pm check in due to "enhanced cleaning". Well that's…read morehysterical that they consider this enhanced cleaning. Have called multiple times about the crappy cleaning job in the rental and they've done nothing. Dead bugs, human hair, rings from glasses on Unwiped granite. Absolutely disgusting and I had to clean it. There were also dozens of flies in the house, flying around in the kitchen and bedrooms. Also our door code was wrong. We had to call and get bounced around "after hours" (it was 5:45) to get in the house. They have no information about the advertised pool that's "a few streets away" but actually a mile away. No hours or opening times. I called about this and the woman gave me the address to the pool. Unhelpful. And the photos on the website are photoshopped. They make the queen bed look like a king so they can make that bedrooms larger bath look like the master. The actual master bathroom is tiny. Huge rips in the screen doors so we can't have the patio door open.

We rented a house (Sky Box) through Outer Beaches Realty last summer - August 2020 - in Rodanthe,…read moreNC. It was by far the absolute worst vacation experience that I and my family have ever had. I have contemplated writing this review for awhile now, and receiving promotional emails from OBR has prompted me to follow through in the hope that it might save someone else from making the same mistake we did by renting from this company We were a group of 5 - my husband, my elderly parents, my 5 year old and myself. We live in western NC, and the trip to get to Rodanthe is about 9-10 hour drive. We decided to break long drive up by leaving on Friday and spending the night halfway at a hotel, since we were concerned about my elderly father (84 years old and with Parkinson's and cancer) sitting too long in the car. While we were already on the road, we received a call from OBR (a day before check-in) that the AC in our rental house was not working - but parts had been ordered and the AC would be repaired early in our stay. They said they had placed window units in the house. When we arrived at our check-in time, we found that the house was indeed without AC and window units were running. However, these units did almost nothing to change the temperature in the house. There were a total of 3 units - one in the living room, one in two of the four bedrooms in the house. The temperature in the house stayed between 79-85 degrees the entire length of our stay! My son had to sleep with my husband and I because the kids bedroom with the bunk beds was unusable due to the heat. He was extremely disappointed (as were we!) as he'd been looking forward to using the bunk beds. The other bedroom that was unusable was one that my sister was planning to use - as she was going to join us a few days into our trip. She cancelled her plans due to the lack of AC. The temperatures outside in late August were in the 90's. So we paid for a 4 bedroom house where only half the bedrooms were usable. We had many conversations with people at OBR over the course of our stay. They sent a repair person out to check on the status of the repair, and he informed us that no parts had been ordered for the AC units and in fact they had not been working for several months!!! He said other people had stayed at this house before us in the weeks prior and had complained also. So, it became clear to us that OBR had totally LIED to us about the house. We had purchased travel insurance and could have cancelled our trip if they had let us know before we started driving there. They knew far in advance about the status of the AC. They only offered us a 20 percent refund. The entire trip was totally miserable because we could not relax at all in the house or sleep well while we were constantly sweating. My dad has mobility issues which is why we chose a house right on the water, so he could see the ocean without having to walk anywhere. The best times during the trip were when we got in the car to go somewhere else like a restaurant with AC. At the house we were constantly having to empty the water out of the AC units, and the drain on the electrical caused the breakers in the house to trip about every 15 minutes.... so we had to constantly turn the power back on and we could not watch tv because of this. The washer and drier was also not functional, so we could not wash out sweaty clothes. This is not what a vacation is supposed to be about!! One should not spend over 4,000.00 to be extremely stressed out!! We will NEVER rent a vacation property from Outer Beaches Realty again, and I encourage anyone reading this review not to either.

Love this place! The location is perfect, right on the beach! Plenty of space to spread out and…read moretons of amenities. The owners obviously put a lot of care and thought into this place - lots of little extras in the kitchen, bathrooms, everywhere! A grocery store and several restaurants are close by. We saw dolphins on multiple days and even a whale on one day!

It was my Birthday weekend.. my husband and I went with our 2 small 12 pd .dogs ... we stayed at "…read moregone costal " ..it was a 4 bedroom house with 5 tvs is why we rented it ! Close to beach and beautiful cozy house ...we drove 10 hrs and started to unpack and the tvs were horrible to work and very small .. the 1st night only 1 worked ..I called the next day and spike with Kelly whom was very unprofessional and definitely needs training on how to deal with people. Finally I insisted to speak with property manager dana whom listened and said she would get owner to see what they would do ..I insisted we rented this home that was listed 5 tvs and didn't get that ! I payed for that ... the gentleman " Eric " they sent to fix the televisions was great ! He did fix one tv and had to completely take one out of the house ..that left one bedroom without a television our whole stay ! The grill outside was older than the house and he did replace that . Also there were humongous brown hard shelled bugs coming out of the bottom of refrigerator...we had to follow and kill ! Not very appetizing in the kitchen! Dana the manager is had to reach out again the next day to see what was happening...no tv was even talked about left that room empty our trip ! She said they answered our call within 72 hours so basically that was all she cared about ..but she didn't rectify the problem cause we paid for all bedroom s to have tvs ...they rent the property with that add...and we paid for that and we did not get that ...so dana did say she would give us 100 off of dog fee ! And i was fine with that ...I wasted enough time being bothered with this on my birthday weekend. The house was beautiful...I would definitely get all the rugs deep cleaned and get a service to spray for those bugs in kitchen.. Thanks .

As of this writing their rating is 1.6 stars. I'm not even sire how they got that many…read more Specifically Sea Escape 25 - avoid it. Trash all around the outside, paint peeling off the walls, the worlds worst mattress, but wait there's more. The inside shower head is held together with plumbers tape, the outdoor shower should be condemned. The deck furniture is a joke. You have your choice of filthy cheap plastic chairs or broken wooden ones. Several attempts to speak to someone at both Vacasa and Hatteras Realty have gone unanswered. They have 1.6 stars for a reason - and that reason is that they think tourists are idiots and they can just steal your money. Don't let them!

We recently used Sun Reality for our Vacation rental in Avon NC. Sun Realty kept us informed…read morethroughout the entire experience. The beach gear promotion was great and we chose bikes for our group. Pool and hot tub were well maintained as well as the entire house. Upon arrival the house was spotless. Sun followed up with emails and text messages the day of checking and the day after to make sure the house was in good order. The Pool and hottube were both serviced twice during our stay. We would rent from Sun again.

Terrible customer service and communication. I do not recommend. All communication until check in…read moresaid 4pm. We got to the house at 4pm and had received no instructions for check in and had not been checked in. I called to find out what the check in process was and was told check in could be anywhere between 4pm and 5pm. I explained that I was informed of only a 4pm check in time. They kept referring to the lease and said they were short staffed. I waited until 5pm and still had received NO check in instructions. I called to speak to the manager and was told to speak with Tina O'Neal who did not answer the phone and my call went straight to voicemail. I went up to the office to get a copy of the lease and attempt to resolve my concerns. They kept referring to the lease and never took any accountability for the lack of communication in preparing me for such a late check in. We had driven over 4 hours and were very excited to arrive. I was told by Tina that they were not short staffed and I needed to change my attitude. We did not receive check in instructions until 5:44pm. No apology or concern for the inconvenience, late check in or our general well being. A simple text or email message explaining the process would have been helpful. The rude, dismissive and apathetic behavior was more than disappointing. I will not be using Sun Realty nor recommending anyone I know use Sun Realty. There are too many other companies who are willing and able to provide basic consideration for their guests. The house itself is great! The owner should find a new management company.

We rented the 4 bedroom Reeled Inn in August of 2010…read more Reeled Inn was perfect for us and here's what you need to know to find out if it's perfect for you, too: Reeled Inn is a super value. The views are GORGEOUS and the house is steps from the beach. It is a smaller, older home DIRECTLY ON THE OCEANFRONT, tucked in a street full of much bigger remodeled homes. It's not gigantic like its neighbors, but there is plenty of room, including two master bedrooms (one king, one queen), one 4-bed bunk room, and one room with 2 twin beds. The community pool is about a 3 minute walk from house and the community pool is big, bright, clean and well-staffed. Has a baby pool too, tennnis courts and a volleyball pit. Reeled Inn has a well-stocked kitchen, internet access for your laptops, a flat screen tv, grill, covered garage, and it is right across the street from the only Food Lion for miles and miles (plus a movie theater, ice cream place, bakery, restaurants, and the best Dollar Tree in the USA; I am not kidding!) We loved it. We were okay with a smaller home because it cost 1/2 of what the other homes in the neighborhood cost and we still got the $$Million dollars views and beachfront they got! And hey, not judging - -but if your beach fun includes indoor game rooms and media rooms, this house won't be good for you. Pefect for families who are at the beach to enjoy the sun, sand, surf and sky at a great price in a great location. Pass the sunscreen and the pitcher of margaritas.

We were guests in Flight of Fansea this month. Our leaseholder were my parents. We, ourselves,…read moreusually rent up in Corolla every year and we spent one week there before joining my parents in Frisco. I have to say, never renting a property through Midgett before, I was pleasantly surprised. The house was VERY clean and so well stocked with anything we could possibly need. The pool was definitely a HUGE plus of this house as well. We spent hot mornings at the beach and came back and spent a lot of time at the pool. We loved our stay at Flight of Fansea and I know my parents have already booked again for 2022!

I have been vacationing in the Outer Banks for over 30 years, and never once have I experienced the…read morekind of treatment I just received from Midgett Realty. When Dare County issued a mandatory evacuation due to Hurricane Erin, I was forced to leave my rental halfway through my stay. Despite paying nearly $5,000 for the second week, Midgett Realty refused to refund a single dollar. They hid behind a "forced field" checkbox about insurance buried in the booking process -- yet I never signed a lease, and their system still allowed me to book, pay in full, and check in. What makes this worse is the constant stream of promotional emails I received from Midgett about discounts on kayaks and beach gear, while they did little to clearly warn or emphasize protecting my stay through travel insurance. Clearly, sales come first -- customer protection comes last. After decades of loyalty to the Outer Banks, I will never book through Midgett Realty again. I've already filed a complaint with the North Carolina Department of Justice, and I will be sharing my experience with friends, family, and locals in the community so others can see how renters are treated when disaster strikes. If you're considering booking through Midgett Realty, be warned: when you need them most, they will not stand by you.

Dolphin Realty runs the Hatteras Cabanas, a group of 40 privately owned one-room cabanas only steps…read moreaway from the beach. Everything from the process of selecting a cabana and checking on availability to arriving, staying, and checking out was smooth, simple as pie, and budget-friendly. We had our vacation dates picked out first and checked the website to see what would be available during the September 17-24 (Saturday to Saturday) week. There were plenty of options when we booked in July, but by September there were no vacancies listed on the website (though there was a sign at the cabanas themselves that said "Vacancy," so something might have opened up). The first half of the fee was due immediately, and the second half was due a month before arrival. The rates vary widely depending on the season. Ours came to about $570 for a week's stay after tax, fees, and trip insurance were all figured in, but "off season" begins in early September, thanks to potential hurricane threats. Prime season is listed in the brochure as $820.37 per week and may be more after fees. The cabanas are a mix of uniform and highly individualized. They're single-room affairs (plus a bathroom with a door, of course) on stilts -- you park underneath. They have no fewer than three decks: both front and back decks on the living floor and a third one at roof level. They all have air conditioning, a TV, and kitchen areas including a fridge and oven. They're all built of the gray, salt-blown wood that is popular all over the island. The best way to visualize the size is to think of a medium-sized dorm room with a kitchen. Beyond these details, they all have their separate personalities. The one we stayed in, Ocean's Door East (#27), had a rare two-bed setup, one of them loft-style. Most others appear to have one bed, some of them full-size and some of them queen. It was decorated with a beautiful array of beach-inspired wall knickknacks, many of which said "Welcome" on them -- and welcome we felt! The kitchen had lots of dishes and pots (but not all of the cabanas necessarily will, so come prepared!), and we were pleased to find beach chairs we could borrow. There were also a lot of children's beach toys, but again, that will vary from cabana to cabana, so don't count on it. This one allows pets, both dogs and cats, but not all of them do. We chose our cabana based on its proximity to the beach -- it was the closest one available when we booked. There is a wooden walkway that takes you over the dune, and there you are! There was always a smattering -- but not a crowd -- of people lounging, reading, fishing, beachcombing, or throwing balls for their dog. The waves were medium-height while we were there, but of course that can be variable. A convenient hose is located at the cabana end of the walkway for cleaning off sandy feet. About halfway through the week, we realized there was a hose under our cabana, too. Additional tips: Be aware that weather in this area is volatile. We had the pleasure of partly cloudy 88-degree days and rainy nights during our week, but it could just as easily storm, or a hurricane might blow through. Hatteras Island gets completely evacuated at such times, so get trip insurance. Also note that you will need to bring your own sheets, towels, and paper goods. This isn't a hotel, it's someone's beach home, so there will be imperfections in the accommodations, and you're cleaning up after yourself, ESPECIALLY right before you leave. Also, bring bug spray. Even though the cabana has an owner, it's through Dolphin Realty that you'll be paying your fee and signing your lease agreement. I did this all by email with them. They responded within a business day or so of any inquiry I made. It was all so easy and reasonably priced that we'll consider coming back to Hatteras Cabanas for future trips here!

Unit 27 - Ocean's Door East. Fall 2020. Maggots in the refrigerator that migrated into…read moredining/living/sleeping area. Dangerous wiring and extension cords hanging off of TV. Stale, rotting food and exposed wiring under stove burners that didn't work. Filthy, thread-bare curtains that partially covered non-functioning windows and sliding door. Urine and miscellaneous stains on sofa upholstery and bedding. Doors hanging off of rusty hinges. Broken and leaking hose outside for rinsing off after the beach. ZERO Covid-19 protocol or cleaning. Disrespectful and rude Dolphin Realty employee named Suzanne. Protect the health and safety - not to mention your "relaxing" vacation and search for accommodations elsewhere.

Catherine was our buying agent and was wonderful. Responsive and prepared. Knew the area and helped…read moreus find a great home.

We highly recommend Catherine Strachan-Brown if you are looking for your "forever" home in the…read moreNorthern Outer Banks in North Carolina. We had first met Catherine over two years ago. She worked with us throughout that time to find is exactly the right home to meet our current and future needs. Catherine actively listened to our wants, needs and concerns and then came up with a realistic plan to make our dream a reality.! Kind regards, Craig & Pamela Elliott Carolla, NC