purchased the car two months ago paid all the fees and taxes and they have not register or paid the…read moresales tax to com of ma and refuse to register the car with m,r v. DOnot deal with avon under any conditions very unprofessional and seedy operation

Robert Resende is by far the worst salesman I have ever worked with. Bought a car from him was…read morepromised the car on a certain day which never happened, he promised to reimburse me for my rental for the extra days which never happened. Not even 24 hours after receiving the car it breaks down, he tells me to bring it in Monday, then proceeds to tell me to bring it to the mechanic myself because he's busy. This is my second time buying s car from this joke of a place. Lesson learned. Don't do business here!!!

One of the easiest transactions with a dealership ever. They…read morewere fine communicating via email, made me an offer for my car, stuck by it after seeing it in person, absolutely no games. They were able to pay my car off and cut me a check very quickly. I look forward to doing business with them again!

Extremely frustrating experience. Started off well, but quickly went sour…read more Went to get a quote for my car and received one from the junior guy that day. Both the owner and the junior guy inspected my car. The junior guy showed me the comps. I asked if could go higher based on the data points. He said it was out of his control and he needed to ask the owner who was helping a couple at the time. The owner (think his name is Charles) proceeded to scream at me that the offer is the offer, essentially a take it or leave it. Very confusing and rude. The owner was very polite with the couple, but seemed to be triggered by something. Would not recommend

This is a long overdue review of Scott. My wife and I have used Scott twice to replace her cars,…read moreand both times he delivered and surpassed our expectations. We were introduced to Scott by a colleague of mine who also used him and was happy with him. And we remain grateful for that introduction. Looking back, I can see that we continued using Scott for 4 primary reasons: 1- We trust him 2- We value his expertise 3- We enjoy working with him 4- We don't have time to handle getting new cars ourselves. We first used Scott in 2021. After reviewing what my wife wanted in her X5, he rightly advised that we go with a custom build. Scott handled everything from the negotiation of the deal to placing the order to finalizing the documents which we simply DocuSigned before the car was delivered to our home. Throughout the process, Scott tracked the progress of the car build and kept us updated, and my wife was extremely happy with the car she ended up with. Despite the car being a custom build, Scott was able to get it at 9K below MSRP at a time when car prices were already starting to get somewhat crazy. Scott's involvement didn't stop with the car delivery. The car had some tree sap on one of the mirrors, and he ensured the dealer took care of that as well. The second time we used Scott was toward the end of 2023. The last few months of 2023 were trying for us as a family with the loss of my father, then a close uncle, then our dog, and then my wife's stepfather. Those losses combined with our jobs made it difficult for us to work with Scott with much lead time. We ended up asking him to find my wife a 2024 X5 matching a specific build and he literally had days right before Christmas to do it. And he DID it. This time, the new car was again 8-9K below MSRP. And Scott again took care of handling everything from finding the car which he did in a weekend, to negotiating the deal, to finalizing the documents for us to DocuSign, and finally ensuring the car was delivered again to our home. With everything we had going on in our lives and our jobs, I can say without the shadow of a doubt that if it weren't for Scott, my wife would not have been able to get a new car by end of 2023. We highly recommend Scott, much like he was highly recommended to us. And we are grateful for his good nature and calm dealing with our constraints in 2023 because we know that couldn't have been easy for him. In a world where everything is inflated, Scott is one of the few exceptions where the value you receive far outweighs the fee you pay.

The car buying process was extremely stressful and overwhelming for me, so much so that at one…read morepoint I gave up entirely. I found myself googling "can you hire someone to buy a car for you?" And that's how I found Scott! He made the process positive, exciting, and absolutely stress free. I cannot imagine buying a car any other way. I was very overwhelmed by all of the car options and had no idea what I wanted. After a brief phone call, Scott was able to narrow down 2-3 cars that would be perfect for my needs. I literally did not have to leave my house one single time. As a nurse who works long hours, and primarily overnights, this was so helpful for me. Scott was very flexible with my schedule. The best part is that he is one of the nicest people, and you can immediately sense his passion for cars and for genuinely wanting to help people and make the car buying process as pleasant as possible. The price for Scott's services is extremely reasonable considering everything that he does for you. He will also make sure to get a very fair price for your car. I have told literally everybody I know about Scott's services, and will continue to recommend him for anybody buying a car. Thank you Scott!!!

I bought my BMW from Tom and I cannot get over how nice and easy the transaction was. I love my car…read moreand I'm so happy with the service here I'd Deff recommend MDI to anyone looking for quality service.

Awesome people to buy through! First time buyer & they made the experience easy to understand. Not…read moreonce did they make me feel unsure or like I was being swindled. Sean was great, cleaned up the car and explained how everything worked & Tom was great in handling all the paperwork and making sure it all went smoothly. Will definitely be recommending!

Car Broker Connoisseur…read more Ari, of Boston Automotive Consulting, has been the best find of 2019! I decided I was getting a little long in the tooth and it was time to lease my first luxury car. I know my strengths, but car-purchasing was remedial at best. Like every human on planet Earth, I decided I could learn this skill on YouTube. I stumbled across Ari's car-buying tutorials on YouTube, and immediately knew he was the guy who could help me orchestrate a top-notch deal on a 2019 Alfa Romeo Guilia! He was patient, professional and highly educating (e.g. dealers will add unwanted accessories to your vehicle in order to make larger profits) and helped me get a steal of a deal on the 2019 Alfa Romeo lease. If you're like me and car deals are not in your wheelhouse, I strongly advise you reach out to Ari to negotiate your next deal. You will not be disappointed!

I found Ari on YouTube and can't stop watching his videos . So informative and does it with a great…read moreexciting personality. I wish I found much him sooner . In Jan I wanted a new Jeep limited X and best price I was able to get was 3000 out of pocket and 575 a month . With Ari I paid almost half the out of pocket and 100 less a month . I will use his service for now on including recommending all my family and friends . He's also extremely professional and knowledgeable in his field . Thank you again Ari . Your the best ! PS : I'm from NYC and he was still able to help me out .

Great experience from start to finish! Everyone was honest, professional, and genuinely helpful. I…read morenever felt pressured, and they made the entire process easy and comfortable. It's nice to know there are still dealerships you can truly depend on. I would definitely recommend them! Alex did a fantastic job!!!!!

This place is the ABSOLUTE WORST !!!!! DO NOT GO HERE !!! I bought a car here and it took them 13…read moreweeks to pay off my trade in which caused my credit rating to tank. I had to take matters into my own hands to try and fix my credit. Now, 6 months later they are upset with my HONEST review of their business and now I get the RUDE owner texting me and harassing me during my work say. SEVERAL times I asked him to stop harassing me at work yet he continued. Now they are begging me to take down my HONEST reviews of a poorly run business and a bunch of bullies

Working with Terry to purchase my dream car couldn't have been any easier. I appreciate all that…read morehe did to make this happen. He streamlined the process and took all the frustration out of car buying. Highly recommeded.

From the owner: simplecarbuy.com / Terry Hanley Services offers car-buying consultants, car finders, negotiator…read morefor car. car leased services, car appraisal services, pre owned or new process We partner with you to provide a stress free automotive purchase experience. We leverage knowledge and integrity coupled with extensive negotiation skills to acquire the vehicle of your choice with maximum savings ! Guaranteed a Great Experience !!

I hired this broker and paid a broker fee upfront with the expectation that I was paying for…read moreprofessional negotiation, assistance with my trade-in, and a smoother, less time-consuming car-buying experience. Unfortunately, I do not feel the service I received justified the fee. To be fair, she contacted several dealerships on my behalf and provided me with vehicle options. However, the prices she obtained were all higher than the price I was ultimately able to negotiate myself at a local dealership. Since professional negotiation was one of the primary reasons I hired a broker, I was disappointed that I ultimately had to take over that part of the process to secure the better deal. I also expected meaningful assistance with my Volkswagen Taos trade-in. The broker recommended getting an offer from Carvana, which I did. However, I was largely left to work through the trade-in decision and its impact on the overall transaction myself. In the end, I negotiated directly with the dealership and received a better trade-in offer than the Carvana offer. Communication was another significant issue. Responses were often slow, she was unavailable during important moments in the transaction, and I frequently had to initiate contact and follow up. Purchasing a vehicle involves time-sensitive decisions, so responsive and reliable support was an important part of what I believed I was paying for. Ultimately, I negotiated the vehicle price myself, secured the better trade-in offer myself, and handled many of the key decisions directly with the dealership. No refund or partial refund of the broker fee was offered. While the broker did contact dealerships and provide options, the results did not save me money, and I did not find that the service made the overall process easier or less stressful. My experience may not be representative of every client, but based on mine, I would recommend that prospective customers ask for a detailed written explanation before paying a broker fee: exactly what the fee includes, who will negotiate the final vehicle price and trade-in, expected response times during an active transaction, and whether any portion of the fee is refundable if the broker does not obtain a competitive result.

Sarah was super helpful. We needed help getting my niece a vehicle while she was on the opposite…read morecoast of the country. Sarah found the best deal, she coordinated all the paper work and basically made the process as seem-less as possible. Great service and great value. Thank you!

Bobby D. Is not a used car salesman, he is a human being. I got my truck at a great price. Not…read moreonly that, I got great customer service after the purchase was final long after he legally had to take care of me. This truely is a great car buying experience. Just make sure you call before you show up.