enterprise Rent-A-Car Bridgeport richmond Honey was able to…read moreprovide me truck even they don't have available sedan on that day and they gave me same Rates with Her Team! very accommodation very friendly,specially when you like to extend it. Highly Recommended this Branch - Jeff

Always have a vehicles. good for Icbc And you don't need a credit card. One issue..5 pm there…read moreclosed and no weekends

This Hertz location is a bit different than the ones I've been to in U.S. Due to my status,…read morenormally I get off the plane and head on over where I can pick a vehicle in the Presiden't Circle. Which makes it effortless and easy peasy. I had to get in line at the counter to speak to the representative at the desk to confirm my reservation. On a busy day it would make it frustrating to wait, but the rep was friendly and made the experience fast.

Way overpriced. Almost $500 a day for a the cheapest. Customer service was poor. Would never rent a…read morecar here again

Wow I guess I'm just unlucky. I paid for a car rental through Expedia only to find out that Dollar…read morecannot rent to me because my husband is on the do not rent list. Background is that his ID was stollen by a woman who racked up charges. He tried to dispute it, but they have not allowed him to clear it. Now I'm out almost $300 AND no rental car. I had to go to another provider and paid $600... so I'm almost out a grand... hopefully Expedia refunds me since I never rented a car... this is upsetting. Guess Canada isn't my jam...

Left an item in the car while switching vehicles from one rental to another.. when I returned not…read moreone employee would look for item, haven't heard back from anyone yet.. so frustrated

I rent cars a lot due to work and travel. I have never encountered such a rude disrespectful person…read morethan the attendant at the Alamo return in Vancouver airport was a complete jerk. I'd never recommend Alamo because of him. He accused me of damage I did not do and had a picture of before I picked the car up. He disregarded it and said I did it. I now have a bill showing pictures of not the area I picked the car up at showing no dent and a dent at the Vancouver airport. If you are going to compare if there was a dent at pickup you should show at the location of pickup. Not some other location. Never again and I will continue to tell people I know to never use Alamo.

We picked up our car at the St. John's airport without a hitch. We got the class of car that we…read morerequested, and our customer service agent, who is named Promise, was wonderful to us. My mom can't walk very far so instead of sending us out to the lot to retrieve our car, he got it for us. He loaded our bags into the car, and the car itself was in perfect working order and clean. Also, returning the car was very easy.

This review's long overdue, but I needed to commend his excellent customer service…read more I've heard Canadians were extra friendly people, and I thought Anthony perfectly embodied that notion. Anthony, an older gentleman with short hair and glasses, greeted us with the warmest smile. His politeness and enthusiasm felt genuine. The process of paperwork and retrieving the vehicle flew by smoothly and quickly. I requested an SUV and was pleasantly surprised by a fresh 2020 Ford Escape Titanium Hybrid. Clean, undamaged, low mileage, full gas tank, leather seats, and comfy. Vacation was off to a great start. Thanks Anthony!

Just a PSA for fellow traveler. We rented a car from Budget for 3 days, prepaid and we returned…read morethe car about 30 minutes before the deadline. We took the receipt from the attendant at the return area without checking, thinking everything was fine. Upon returning home, we looked at the receipt and saw that they have added an unjustified $15 late fee. We called their customer service and got this late charge removed. We believe this is a very underhanded practice by Budget, as most people would not check their receipt when returning the car. The lesson is to check the receipt and be sure they have not added some unjustified fees to your bill. Cheers

I've never had a bad experience with National and that trend continues. When I went to pick up my…read morecar only the largest SUV's were available. Not wanting something so big the gave me the next car which was a Mercedes CLA250. I waited all of 10 seconds. When I returned my car I explained I couldn't get gas because the Petrol Canada was a disaster they gave me a discount on the refueling charge. Great service.

Coming from the states I was a bit unfamiliar with navigating a new area. Luckily for me, Luca was…read morehere with a helping hand, assisting with all my questions. We ended up with a Dodge Ram & a Jeep Grand Cherokee. Both vehicles were not only clean but equipped with 4x4 capabilities. Will gladly return & rent from these kind folks! :)

Straightforward and simple. I mixed up the arrival of my flight and they were very accommodating…read moreand pushed my pickup date later.

BEWARE of renting a vehicle from this company! My experience…read morewith this company was extremely concerning and, quite honestly, dangerous. I rented a vehicle from Calgary, AB airport location that was provided to me with two rear tires suffering from slow leaks. The vehicle was apparently not properly inspected or maintained before being rented out. While driving on a busy road, both tires lost pressure to 2 PSI, putting me in a very dangerous situation and creating a serious safety risk. When I contacted the rental company for assistance, I was told to contact roadside assistance myself. I was then left with the towing expense, and to make matters worse, the company charged me for the replacement of the two tires. I find this absolutely unacceptable. A rental company has a responsibility to ensure the vehicles they put on the road are properly maintained, inspected and safe for their customers. What is even more disappointing than the initial safety issue was the extremely poor customer service and lack of accountability afterwards. I would strongly encourage anyone considering renting from this company to think twice. Your safety should never be compromised because a rental company failed to properly maintain its fleet. I've been disputing this charge or mths and still have not received a mechanical report for the tire conditions pre-rental nor for the cause, just threats. BBB has been notified.

I reserved a midsize SUV, but at the counter I was told I would be given a compact SUV instead…read more Fortunately, I had recently spent a lot of time researching cars while purchasing a used vehicle, so I was familiar with different vehicle classes and sizes. I immediately recognized that the car offered to me was smaller than what I had reserved and asked for the correct vehicle. After checking, the staff eventually provided the vehicle I originally booked. To me, this is not just about the car--it is a matter of trust. I couldn't help but feel that I was expected to accept the downgrade without question. As an Asian woman, I even wondered whether I was perceived as someone who might not notice or challenge this. This experience was very unpleasant. I understand that businesses aim to maximize profit, but in today's world--where every customer voice matters--this kind of practice feels unprofessional and disappointing.

So I've used a few car rental places with varying quality, Hertz, Avis, National and I tried…read moreThrifty once before. That last time was the airport in Toronto, good service and listened to my requests. This location however was on the other spectrum in terms of service and now makes me not want to use Thrifty again. - If you don't have a full tank when returning you need to pay for the entire tank. The Toronto location had a good deal where the price of fuel was low and you only paid for how much they needed to fill up. - Misleading information about my insurance not covering me while driving a Thrifty rental. Again the Toronto location checked my insurance and said that it would cover me. - Did not give me the class of car I had booked. Mid-size sedan, Camry but instead wanted to give me a Jetta which I consider a compact. I argued and instead got a Prius V. - The car rear view camera would constantly think that there was an obstacle behind so it was always beeping. Though I enjoyed driving the Prius for experiencing something new. But I also learned that I would probably never want such soft brakes.

Amazing service. I have been renting with them for along time. TBH I have seen the arguements with…read morefront desk and tbh those customers just failed to prepare ahead of time. I have been renting with them for over 4 years and no issues quite smooth.

Had a reservation for nextcar and it said to call for shuttle service once at airport. The number…read morewas on a loop and never gave us a chance to speak to anyone or actual ask for shuttle. We select 1 as it says then it started over again and again. Eventually had to Uber there

Horrible customer service and terrible terrible business. They don't give all the information and…read morethen you show up and they don't take credibility. The guy at the front became defensive. Do not use this place at all!!!!!

HORRIBLE DO NOT BOOK!!!!!They falsely advertise on PriceLine as being located at Vancouver airport…read morebut it's actually 10 minutes away. Waited 1 hour for them to give me a scraped Camry with a bent door and curb rash rims. I missed my wedding rehearsal as a result of waiting. Waited another 15 minutes for them to give me a second Camry with a quarter tank of gas. Manager said someone will contact us to resolve issue, no call received for the entire weekend in Vancouver. Save yourself the grief and never book here.