Great cars, great service, awesome parts department! I've…read morebeen a customer since 1999, when I bought my first car, a 1996 Saturn SL2. The sales gal bent over backwards to help me, a poor student, get into a car I could afford. Since then I've been back off and on, once to trade up to a 2001 Saturn SC2 when I got my first job, and had a little more money to play with, and many, many times over the years for service first on Saturns and later on my Saabs. Their service department treats you with respect, and does their best to work around your schedule. The guys in parts are friendly and interested in helping with my little take-home projects, helping me find new or used parts at the best prices. It's sad that both Saturn and Saab aren't around as car brands any more, but it's great to have a place like this in the community. These days they keep a nice supply of good used Saabs and other high end cars, for those with discerning tastes, who don't want to pay through the nose. Definitely worth checking out this place!

"Do not buy from this DEALERSHIP.."…read more I was in the market for a used 4x4 SUV, I came across one online that was located at Saab of KW, I drove 2hrs on a Saturday to check out this posted vehicle, I took it for a test drive and decided it was the one for me. I signed the papers and was told it would be ready Wednesday after the safety and e-test. Wednesday I get a call saying that it won't be ready till Saturday which was ok, but Saturday came and guess what it wasn't ready. All I kept getting told was that they need to wait on a part, so finally the next Saturday I was told it was going to be ready, After driving 2hrs again I finally picked up my vehicle but upon driving out of the dealership the ABS light and parking brake light came on. I took the vehicle back and told them what the problem was, sales person(Christian) took vehicle for a drive just to see if problem really did exist (it did) he then went in and talked to manager (Jeff) after a few minutes he returned with some other person with a code reader after a few minutes he asked to take it for a test drive he returned played with code reader some more they went inside again came back with a solution which was I could take the vehicle with me (they did guarantee that it was safe to drive) and bring it back at a later date for them to fix or leave it with them and have fix it and pick it up when it was done. I picked the first option upon arriving home I made an appointment for Monday with my personal mechanic to check out issue he hooked up his code reader and problem was discovered to be ABS module was not working. I called dealership and told them what I had discovered and what I was told was yeah we assumed it was that and already have the part here(odd since they said code reader was not working) I was fed up with them at this point and didn't trust them I asked if they would send the part to my mechanic ( I was willing to pay his labor charges just so I didn't have to deal with dealership again) they agreed to do this I sent them my mechanic's address and waited for part to be delivered. After a few days go by I call my mechanic to see if part has arrive it hasn't call back to dealer they say part has been sent so I wait then I get a notice in the mail that I have a package needing picking up at post office wonder what it could be I go pick it up and yep you guessed it it was my part which was to go to my mechanic's shop not my home address. I take the part to mechanic he tells me it is a used part so he hopes it works it does, but why try and con me out of a new part? I believe this dealership was negligent in the fact that they advertised a vehicle for sale (safety and e-tested) without first doing the safety and being aware of the issues before hand and warning the buyer of said problems and the amount of time that was required to fix problem. I also paid extra$300 for them to clean and buff out some minor dents/scratches they said they did this but there was no evidence of this being done as the dents and scratches are still there and I was picking up candy wrappers/gum from under back seat.

My wife and used this service to go to and from Pearson. We were picked up by Patrick, the owner,…read morewho provided us with an early morning coffee, great conversation and a quick ride to terminal 1. On our trip home, we were picked up by John, continued great conversation and a quick and safe ride home. Very reasonable rates, on time, very clean. We will use this service again.

I have used Oncan Limo for over 7 years. I probably go to and from the airport or into Toronto for…read morebusiness with them over 50 trips per year. Regardless of the driver, the service is exemplary. Cars are clean, always on time, always tell you if there is a delay for any reason (very rare), good conversation (when you want it; leave you alone if you are tired or need to work). If your plans change (on an earlier flight; on a delayed flight) they have the # of drivers and vehicles to be there waiting for you. Highly professional, courteous and just what you want in a limo service. Excellent rates for the service they provide.

great service. good very helpful driver polite and professional…read more i highly recomonde guelph taxi.

Ghosted at the Kitchner/Waterloo airport at 2 am! We gave…read morethem 1 star as the trip to the airport was on time and driver very nice! However, the second half of our contract was a disaster!! We were assured 3 times that they would follow the plane in case it was late...the day we booked, the day before we left Guelph and from the Abbotsford airport on the return day...that they would "follow the flight" incase it was late...a usual occurance these days. We were supposed to land at 1:10am and were 45 min. late (on a 4 hr. flight certainly information they had access to in plenty of time!!). We landed at 1:50 (texted our daughter on the west coast) our luggage was some of the first down, and we headed out at 2:02, after a long day, thinking great!! After waiting till 2:13 and all cars gone and no one looking for us, we called and was told "he waited an hour for you and left" Wow, not sure how he thought we would be there if he followed the flight!!! "He is just around the corner, I'll send him back". We waited till 2:22 and called again, to be told he would be right there. Then called again at 2:31 (so glad phones keep these records) to be told he was right around the corner again. It only takes 20 min. to travel between our place and the airport at this hour, so he must have been in Guelph again...not exactly around the corner!! When he did arrive he was confrontational and went on how he waited an hour ( guess he arrived when the plane was supposed to arrive?) and lost 2 other rides. Not really our problem...but figured we would take it up with the company in the morning. When we called the "manager "Anna" listened to our story and said ""give me some time and I'll call you back. Waited from Tuesday to Friday for her call. On Friday morning we called back only to be yelled at about how he waited 1 hour or 45 min. or 30 min, all mentioned, how google said the plane was down at 1:00 and how they did us a favor coming back when they had already been there!!! What??? And they had already processed our credit card for the ride! She actually said I was treating her like a servant...wow!! Obviously they have lost the concept of service and customer!! They did us NO favors!! They only added to a long day, with a stressful ride home, which was THEIR part of the contact!! We will NEVER use their service again!!!

Great service to land here. Clearing customs is easy and the people that bring the rental car out…read moreto you upon arrival are extremely nice. Really appreciate the Chartright air group!