These guys are awesome! I love Enterprise Rent-A-Car. Good business model, procedures are clean &…read morewell in place, and fast. No hassle. The representatives at this particular location are incredible! They treated us like they cared, smiled, listened, answered all my husband's questions. They were efficient, professional, and very helpful. There are signs clearly indicating return times and key-drop-off box for after hours returns. Soo convenient. We were running late on return, so we called just before closing on Sunday. They helped us work everything out and extend our time. Compassionate and understanding. 100% will rent from this location every time. You Rock! Thank you, thank you.

I rented Car from the Riverdale (Ogden) Utah location. On the way home I noticed that the TPMS…read morelight was on. I put air in the tire and was good for about 4 days when the light reappeared. I put air in the tire again and 4 days later the TPMS light came on. At that point I called Enterprise to let them know. They told me to bring it back and they would give me another car. I told the the reason for return was the tire air pressure low. I received notice that I owe them for a bent rim. Enterprise sent an 800. claim to my insurance company for damages. NO WAY WAS I REPONSIBLE FOR THE DAMAGE. I am sure the damage was there when I rented it. The only reason they even looked at the tire is because I told them of the leak.....the tire had a Slow leak and I got charged

The manager was very nice, but I thought I had heard her incorrectly when I was told I needed to…read morebring the car back vacuumed. But then she said it again when we were on our way to inspect the vehicle. I would have ignored that but I didn't want to incur (what I am sure would have been) an absurd cleaning fee. I've been renting cars on a regular basis for 20 years now and have worked in the travel industry. I've never been told I need to vacuum my own rental vehicle. I understand "the world is short staffed" but maybe hire a high school kid to vacuum out cars for you? A discount should be applied for customers having to do it. They love their Jeep Grand Cherokees at this location. I didn't see any other vehicle types. I had reserved a midsize car and they upgraded me for free which was fine but pricy gas-wise. I would have preferred a smaller vehicle. A pretty "meh" experience. I will try the Enterprise across the street next time to see if I fare any better.

I pre paid for a car rental on 3/13/26. The credit card was charged 4/1/26. We went to rent the…read morevehicle on 4/27/26. I was advised that they would NOT rent to me because my spouse had a claim against him with the Utah Budge Car Rental. I stated then I will only drive the vehicle, they still refused to rent to me. They refused to provided me anything stating this, REFUSED to provided me any proof of a refund. It is now 5/4/26 and I still have NOT BEEN REFUNDED!!

Terrible company, very unprofessional and very rude. will not give me my deposit back because of…read moretheir mistake

From the owner: Utahs premier choice for renting AWD and 4WD vehicles tailored for adventurers in the local area…read more With thousands of successful rentals, our team combines local knowledge with a passion for ensuring your trip is safe and memorable. We have everything for a local trip around the city as well as up in the famous Utah mountains for skiing and biking. Our personalized and local service makes us the go-to for your next trip to Utah.

Made a reservation weeks in advance only to be given a call less than 24 hours before my pick-up…read moretime telling me that there wouldn't be a truck available for me. I called customer service, they had no way of looking in their database to find the truck size I needed locally. All they could do was to "escalate to their supervisor." I thought I had booked a reservation with a reputable company, but turns out they are a disorganized, unapologetic mess. I will never book through Budget again, and I will give my friends and family the same advice.

I rented a car from them on March 8 - 11th. I got a Ford C-Max. It was a really cool car!…read more (Totally unrelated to the main purpose of this review. I just thought that I would add it.) On Saturday the 9th, I went out to the car to go to my meeting and the car was dead! The battery was completly dead! I called the number on the paper work and I got the person working that morning. He asked me if I had AAA (I don't.) He said tht he would send someone out, but that person that he had on call was on his way back from Park City and by the time he got to my location, it was going to be 1.5 hours later. That was going to make me very late for my meeting! I decided to see if anyone at the hotel had jumper cables (they didn't.) While I was trying to contact someone local, I received a call from with the person working at Budget in Ogden. He said that he got a hold of the manager of the downtown Budget (Mark?) and that Mark would be more than happy to come out to my location in West Jordan and jump the vehicle!!! Within 45 minutes, the downtown manager was at my location, on his DAY OFF, with jumper cables and a great attitude, ready to get me on my way! I felt bad because the reason why the battery was dead was MY error (I didn't turn the lights off all the way.) However, Mark didn't mind. After Mark left, the Budge in Ogden called to ensure that I was back in business and ready to be on my way!

Had a great experience with Enterprise, especially thanks to Anthony. He picked us up directly from…read moreCaliber Collision, which already made a stressful situation easier. We were dealing with a hit-and-run on our personal vehicle and had to go through the other driver's insurance, which can be a nightmare--but Anthony made the whole process feel manageable. Despite the issues and delays with USAA, everything on Enterprise's side went incredibly smoothly. Anthony was extremely helpful, knowledgeable, patient, and explained everything clearly. Most importantly, he treated us like real humans, not just another transaction. That honestly makes all the difference when you're already dealing with a frustrating situation. Huge shoutout to Anthony for going above and beyond. Because of him, what could've been a miserable experience was actually easy and stress-free. Highly recommend this Enterprise location.

Reserved my rental over the phone (customer service line) I was told they close at 6pm but…read moresomething told me to check their hours and showed 5:30. I was not going to make it. Decided to call to confirm and the guy on the phone told me not to rush, no to worry about it that they have a key drop off box in case I did not make it. To my surprise when I got there about 5:40 they were still there and they were very nice and polite.

Utah Auto Gallery is amazing. Their service is above and beyond, and their fleet is incredible. You…read morecan pick an exotic for whatever type of driving you want to do. It was as important for me to know that the company's owners were as passionate about cars as I am, and they didn't disappoint. Their cars are well-maintained and clean. Utah Auto Gallery's prices are very reasonable, and they offer really good deals from time to time. If you're like me and had Lamborghini posters on your wall when you were a kid, you've got to treat yourself and experience what it is like to drive one! These guys are the real deal. They are as professional a you would expect from a company that owns millions of dollars of exotics, with the right amount of personality, fun, and friendliness. Next time, I'm taking the McLaren through the canyons!

I initially reached out to cancel a booking and was communicating with Mallory --who, despite…read moremultiple messages and clear communication on my end, made zero effort to help or follow up. Thankfully, after getting absolutely nowhere with her (or anyone else for that matter), I was finally able to get in touch with Joey who is the owner. He was the first and only person who actually listened, acknowledged the issue, and apologized for the lack of care I'd received. He was responsive, professional, and super understanding. Honestly, Joey's effort is the only reason I'm updating this review at all. Giving UAG another chance excited to see their team improve