We rented a car here and the service was excellent. We landed after hours the young man was very…read morepleasant and knowledgeable. Checked us in and got us on our way in no time. Check out was was even easier!

I returned a vehicle September 19 to this location and I mistakenly left a bag in the back of the…read morecar containing gifts for my daughter. For 11 consecutive days I've tried to contact this location no less than 20x a day during your posted business hours and otherwise. I've called the 1-800 "customer service" number about 25 times and finally managed to reach someone in Asia who advised me after 30min that I needed to register the issue online in the "Lost and Found" section. So, I go to the Lost and Found section and I can't even register the missing item because the GUNNISON location ISN'T EVEN A CHOICE IN YOUR LISTED LOCATIONS. Out of desperation I even emailed and called the Montrose Budget in hopes that someone, anyone, will actually pick up the phone OR email me. No response from them either and the phone their rings endlessly as well. I also replied to your survey you sent me listing this issue as well and that too yielded zero feedback. It's amazing to me that after all the attempts to communicate with you, to simply reach a human, that Hertz remains silent and not a soul can be reached. The car was literally parked 50 steps from your counter and all it would have taken was someone to reply to me, to answer the phone, to acknowledge me, the customer, and my daughter would have her gifts and you'd have a happy customer. I've spent massive amounts of time through email, phone, your website, a survey and even tried via a different location and you're absolutely impossible to reach and you've made it clear how concerned you are about your "customer service".

When I rented a car from Budget in Montrose, Colorado, I asked the desk agent if we should do a…read morewalk-around. She assured me the car was "in great shape," I did a quick walk around and things seemed fine so I jumped in and started my drive over the Rocky Mountains to Denver to see my family for Thanksgiving. When I got into the Mountains, there was a light snow (nothing crazy) I realized that I was slipping all over the road. I pulled over to inspect the tires and saw that they were completely bald. It was clear they weren't safe or even road-legal. I was 12,000 feet up with no cell service, it was getting dark, and I had steep roads in both directions. This added a lot of extra time and stress to my drive. It also put myself and others in a dangerous situation as I could have gotten in an accident. In hindsight, I could have inspected the tires more thoroughly, but you expect a rental car to be road-legal. After I got home and contacted customer service to let them know what had happened, I had to speak to three different representatives and repeat the story three times. After close to an hour on hold, I was finally transferred to a supervisor (Tristan) who offered me a partial refund. So just be prepared for some hassle if you run into issues, and definitely double-check the car yourself, especially the tires!

We accidentally took the keys and overnighted them immediately so they had them the next day. They…read morecharged us an extra $300 and we paid $150 to overnight. Knowing the parking lot was FULL of options and they most likely have a spare key. They were not nice or willing to work with us at all.

I was deployed to Gunnison County Airport. I met some really cool ppl here and it will be sad to…read moresay goodbye. I had an opportunity to go skiing for the first time but working in the airport seeing all those passengers coming thru with hard cast and arm in slings and crutches and wheelchairs. My mind was made up I wasn't going skiing on anyone trial. Gunnison is a really small county of 11,000 people. Everyone is very friendly and the town is really festive for the holiday's. The airport is very small and it has one restaurant Elevate Cafe. They serve a mean chilli and nachos, hot dogs, turkey, ham and roast beef sandwiches and subs. They also serve hot pretzels and its a nice cozy spot. The altitude in Gunnison, Colorado is 7703 and Crested Butte 8,909′. Those altitudes really had me with nose bleeds and some of my co workers had head aches. One of my co workers had to go to the hosp but he just needed oxygen and some rest. Hes fine. But the time I had here I truly loved but I can't do the altitudes. You have to make sure you drink anlot of wster and if your a smoker it will be extremely difficult. Side effects, The airport only has two lanes and 85 % of the time there will only be on lane open. It's very important to arrive to the airport 2 hours before your flight. Cresent Butte, Colorado is the main ski resort and they have some expert skiers it's exspensive but they have some excellent restaurants in Cresent Butte. My favorite restaurants were Ryce and Elk Ave Prime. Gunnison has some very good authentic mexican restaurants. a Alpine Brewery my fav for beer selection and delicious brick oven pizza. I have one more day here and a few of the local TSA officers came along for dinner to El Paraiso Family Mexican Restaurant. So when your in Gunnison please check out the cute town and all the little shops along with Cresent Butte for skiing and dinning. Yelper until my next foodie adventure #FOODIE4LIFE

As this is a tiny airport that is shut during the winter and only operates during the summer…read moremonths, it rather feels like a glorified bus terminus. Yet, the employees at the desk and at TSA were professional while also helpful and jovial. It feels like the best of a small town atmosphere, where folks cannot hide behind anonymity so they pull their weight, do a good job and try not to get a reputation for letting their colleagues down. As far as I can tell, flights are only supported from Denver or Houston as connector hubs (for United Airlines). The airport only has a few vending machines, and barebones office chairs as 'waiting area'. Car rentals are available here. Please don't make the employees lives more difficult by showing up at the last minute, so allow the full hour ahead of a domestic flight in order for them to take your luggage. This might be the cutest little airport I have been to in the U.S.

The Best service for a personal experience with the most beautiful high country in the world. Very…read moreclean reliable equipment, great, trustworthy. Customer service. I can not imagine a better time self touring off road roads and trails over 11,000 feet. We e percent ed some of the most spectacular views I have ever seen. This was a great way to spend some time exploring the mountains around rested Butte.

Craig was an amazing host. He did an excellent job detailing scenic runs to take based on the…read moreriders in our party (mid-70's in-laws). When we had a small issue, Craig was quick to respond, and we especially appreciated the TP in the center console for an unplanned bio break. We're returning to CB in the summer of 2025 and am already planning our rental and routes with Appenglow. Thanks, Craig!!

If you are looking for a dependable rental car, touring, or taxi service in Breckenridge, this…read morecompany is absolutely top-tier. From start to finish, the experience was seamless, professional, and genuinely pleasant. The team is great, vehicles were perfect, and the service is amazing. Highly recommended!!!!

From the owner: Summit rental car offers 7-passenger and 5-passenger SUVs equipped with All-Wheel Drive, snow…read moretires, and plenty of cargo room for luggage. We provide booster seats and both forward/rear-facing car seats if needed. Our vehicles are ideal for snowy and icy road conditions, featuring remote start and heated seats for those cold days. Additionally, each vehicle comes equipped with all-weather mats, ensuring that snow and ice never get in your way. All our vehicles come with a full panoramic sunroof for those sight seeing times. we deliver car rentals in Breckenridge Colorado to your hotel or Airbnb.

Dave was great. He was a help when our car was in the shop. He rented us a vehicle and it was so…read moreeasy.

Dave is the nicest guy! I needed a 12 passenger van for my family visit to Grand Junction. Dave…read moreseriously provided me with excellent customer service. Cannot say enough good things about this business and the owner's willingness to assist me with my van needs.

It was the best time! A whole new way to experience the mountains and the owner was so pleasant!…read moreEven with a mixup from reserving online, we were on our way- well informed on where to go. Thankful to have booked this and made the memories that we did.

What a fun day for my adult son and me! We rented a Jeep and Craig mapped out some perfect trails…read moreto explore. His directions were spot on (my son also took notes in his phone which proved to be helpful). We found that we often had Maps and/or coverage on the trails, and Craig assured us that if by some slim chance we ran into trouble, couldn't reach him and didn't return by dark, he knew where we'd headed and would come after us. The Jeep ran great, we had zero issues and a ton of fun! He was actually pretty happy that we brought the Jeep back covered in mud. Tip: take a small cooler full of water and snacks. So many great places to stop and picnic.

Loved my Range Rover from Motion rental. Highly recommended and will be back. Better than a…read moregeneric car elsewhere esp when in Vail!

Rafael in Avon made renting a car very easy! We received excellent costumer service! They have…read morequick response times and good communication. Hassle free drop off. The cars are very nice and clean. If you're looking for a nice rental car or SUV, I highly recommend Motion Vail Rent A Car!