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Avis Rent A Car

2.4 (26 reviews)
Closed • 10:00 am - 2:00 pm

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1 year ago

I rented a car from this location and once I got to the location they closed 4 hours earlier than stated on their business page.

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6 years ago

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2 years ago

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4 years ago

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3 years ago

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3 years ago

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7 years ago

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4 years ago

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4 years ago

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12 years ago

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8 years ago

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10 years ago

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6 years ago

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9 years ago

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12 years ago

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13 years ago

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11 years ago

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10 years ago

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8 years ago

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8 years ago

I highly recommend this branch. The Manager, Customer Rep. was outstanding in her approach to customer service. Thank you!

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11 years ago

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8 years ago

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8 years ago

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11 years ago

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12 years ago

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11 years ago

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Hertz Rent A Car - Wear indicators

Hertz Rent A Car

1.8(47 reviews)
1.5 mi

This Hertz. WHAT is happening?!…read more Pros: -The staff are polite. -I rented a nice, clean car. Cons: -The staff are unbelievably slow. -It took forever to check out a car. -Sometimes they can be so polite it comes off as condescending. -The staff are SO SLOW. -They work really well with my insurance company. -Did I mention they're slow? When I returned my car, the clerk went to go look at the car and the manager waited inside. Even the manager thought she was slow and went to go find her.

1 star because Yelp won't allow zero. Just don't rent here or from any Hertz really. Pay a little…read moremore, go somewhere else. I could go into all of the details but after doing this to numerous 'customer service' agents, I'm worn out so I'll just give the highlights...the first car they provided had bald tires. So bald you could see the wear indicators. Our trip was 2,400 miles round trip through the mountains, not happening. Our exchange had a key fob that stopped working 800 miles in which means you have to use the key to open the doors which sets the alarm off until you start the car by pressing the fob against the start button. This is alot of fun for a week long trip and yes, we replaced the batteries. The wipers were also useless but we were overlooking that. Contacted roadside assistance who found (yet another) exchange but since the only location near our destination is a franchise, they wanted a $300-$400 hold ON TOP OF the $200 hold we already placed. I know they're going to respond to this with an apology but we already gave their 'unresolved issues' department a chance to help us out & that's all we got from them. Oh sorry, they gave us enough points for a free day but since this nightmare was prepaid, it's useless as we'll NEVER use them again.

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Hertz Rent A Car
Hertz Rent A Car - Bald tire

Bald tire

Hertz Rent A Car - Unsafe tires

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Unsafe tires

Hertz Rent A Car - rental

Hertz Rent A Car

1.9(49 reviews)
7.1 mi

A long time ago Seinfeld show accurately described and predicted how rental car companies work…read more "They know how to take a reservation but not how to hold one". Their policies in fine print are excruciatingly complex and it's never in your favor. Want a nice luxury sedan too bad you had a reservation and paid in advance we don't have one and don't care. Was stuck an hour on the telephone to get my money refunded for the econo box they downgraded me to while the npc just sat there on his phone watching Tik Tok videos. Note: The car was the worst part of our trip which was cross country. Please don't make the mistake I made since I was in a hurry to get out of this hole; Gave us a half tank of gas but expect you to pay for full on return. Please get it in writing how much gas was in the tank. A Gold member does not mean anything nor you get anything beneficial from them. Its a worse experience than shady dealerships but at least you know what you are getting into from them. Sadly Hertz mission statement should now be "To be the lowest quality, highest cost and most painful customer service rental company in every market we serve, we only create value for our shareholders."

I am happy to say I had no issues at all at Hertz. I realize I'm a lucky one because there is an…read moreinsane shortage of rentals right now, but it all worked well for me. I flew into O'Hare but ended up renting all the way in Glendale Heights. Renting in Glendale Heights vs O'Hare made a $500 difference in the rental. No I am not kidding. That is how nuts rentals are right now. I have great friends who took me to/from the airport each way so it didn't end up being a huge hassle. The guy working the front desk was friendly, quick, easy to work with and personable. Getting through the check in process was very fast but waiting for the rental took a bit of time. I think I waited ~20 minutes after checking in for the car to come back from an oil change. It was freshly washed though, so that was nice. I don't think they checked the car thoroughly before handing it off to me because I found a Reese's Peanut Butter Cups wrapper between the seats (it was hidden but grossed me out & made me hungry at the same time when I found it). Plus, there were some fishing hooks hooked into the trunk which my friend was able to pry off. Returning the car was even more simple, just returned the keys and I was good to go! Was my experience perfect? No, but it wasn't bad in any way and I would recommend and rent from this location again.

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Hertz Rent A Car - Says closes at 6 pm 3 different sites

Says closes at 6 pm 3 different sites

Hertz Rent A Car - The final receipt from my rental. Notice that the charge is for four days, now including the Sunday that the location was closed.

The final receipt from my rental. Notice that the charge is for four days, now including the Sunday that the location was closed.

Hertz Rent A Car - Closes at 6 pm

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Closes at 6 pm

Avis Rent A Car - carrental - Updated May 2026

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