do not rent from here! my friend rented a car from here and our property was stolen WHILE IN…read moreENTERPRISE POSESSION. I HAVE BODY CAM FOTTAGE SHOWING ALL OF OUR PROPERTY IN THE POSESSION OF THE TENNESSEE HIGHWay patrol with a signayure from enterprise, but when we go to pick up it's all missing . i currently have a open police report because i had $1500 of merchandise go missing adter the rental was towed. they gave me back papers and clothing and kept everything electronic. i am missing prescription ray ban metaeye glasses, a jbl party speaker, a vaporizer, 2 security cameras. They told us that they cleaned the car out and threw away the trash..... this is ethically wrong! be careful you guys, thieves have jobs too!!!

Told to call 4 or 5 days ahead of needing car so I did. Promised a mid sized car. Got there and all…read morethey had was VW bug or Mitshabisi mirage. Never will use them again. I am updating this review. Three hours after picking up car Enterprise called and said they had more cars available. I went back and exchanged car for an acceptable model. Inconvenience but corrected.

I had some complicated problems going on with my GMC Terrain. I was just hoping someone would give…read moreme an honest assessment to help to get my car back in decent shape and to hopefully add a few more years of being able to use this vehicle. In spite of many costly options, the manager here quoted me just under $300 to take care of the other options were $2000. He had my best in and that's all I was looking for. That's all you can ask for if you ask me as far as trying to find a good mechanic. I highly recommend them. Brad was great in every way!

They charged me over $400 for a new battery, which I never needed in the first place and didn't fix…read morethe problem I was having with my car. They seemed very unprofessional and not very knowledgeable, like they were guessing how to fix it and never sure what the real issue was even after the diagnostic. I realize every problem isn't always going to be obvious how to solve, but it was the fact they charged me so much for something I never needed. They also aren't good at communicating with customers and it seems like they're not even good at communicating with each other. Different people would answer my calls and have no idea what another person was doing or what progress was made on a certain car. Every time I called they would put me on hold, and then transfer me to someone else just to tell me ANOTHER person will call me back when they get the chance. The first time it took them an hour to call me back, the second time they never called me back. They are your typical car service scammers who don't even seem qualified to be working there in the first place. I am not the only one who has had bad experiences with them, my dad has as well, pretty much same issues. Please take your car anywhere else.

I have experienced the worst customer service experience with this business. I have tried switching…read moreout my rental since the day I got it. I've been told I was on a list and they will call me to let me know something. I have never ever received a call back from Enterprise Chapman Rd. I continued to call and received an excuse for not getting a callback. So after one of my many calls I was informed that I could call any Enterprise to swap cars. So I called Lee Hwy, Fort Oglethorpe, and Hixson Pike and was told by the representative, "I will call you back". Til this day 4/23 NO ONE HAS CALLED ME BACK. So I take it that is just what they tell you just to get you off the phone. Surprisingly this morning I had. Voicemail from Enterprise Chapman Rd stating my contract had expired and they needed the vehicle back. I quickly returned the vehicle and the lady who called lied and said I tried calling you 5x yesterday and I told her to stop lying because I didn't have one missed call nor a voicemail. She stated I gave the wrong number on my contract and she had to call around to get the correct number and I left a voicemail for you. My question is Who did you call around to??? My contract was set up by Liberty Mutual so me giving the wrong number on my contract was another lie. And for her to say she called around to get my real number was another lie. I received the car on half tank and I'm mad I returned it above half but I'm going to wait and see if another lie be told. Enterprise communication skills are the worst once they get you in a car they don't care about anything else. Now I have 2 pending charges for $50 that will be disputed. Enterprise knows who I am because I'm posting my review on the day of this event when we exchanged words and I bet they still won't call me.

I got a rental through enterprise for a collision I was in. Esther and her staff were extremely…read moreaccommodating and helpful when dealing with insurance and made multiple calls to help facilitate this rental. I would totally recommend this place and Esther personally! Will always use this place when I need a reliable rental car with outstanding customer service.

Super friendly staff and worked with our warranty company to get our A/C repaired. Thank you again!read more

I had a great experience bringing in my car for a new air compressor. They worked with my warranty…read morecompany, which was no small feat! Tammy spent many hours on the phone with wait time and negotiation, which I really appreciated. In the end, all I had to pay was my deductible! I really appreciate Tammy for keeping me in the loop by calling me with frequent updates, and of course I cant forget to mention her warm and neighborly demeanor. Two thumbs up for the guys who put in the labor; I'm extremely happy to have a working A/C during this summer heat wave. I encourage others to visit this friendly family owned business.

The compressor on my air conditioner went out. I took it to the dealership to get it repaired, but…read morethey told me it would be three or four days before they could get to it even if I made an appointment. I called Hyde's and made an appointment. I dropped the car off. They ordered the parts and had it ready on the third day. The price was reasonable and the service was done very well. I had no complaints.

Hyde messed up my Subaru Outback! Took in for preventative maintenance transmission fluid changed…read more The nice people left it a court low and burned up my transmission and now it's gonna cost me $8000 to replace never take a car to them again. Then had the nerve to call me a liar after I took it to Subaru and Subaru told me that it was a low.

My wife and i recently bought a used Subaru Outback from Aaron at Chatt Town Auto Brokers. Great…read moreall around experience with no bs to worry about. Its obvious they work hard to find good used cars and make any necessary repairs before selling them. We are really enjoying our Subaru! Kevin

From the owner: We are a local, family owned and operated used car lot in Hixson, TN. Our team has separated…read moreourselves from the crowd by giving you the best car buying experience in Chattanooga. We strive to provide you with the highest quality vehicles that keep you on the road. Every vehicle we stock and sell undergoes a thorough inspection and test drive by certified and professional technicians. We do this because we genuinely care about you and the car you drive.

Best auto service I've ever received! Nick is very knowledgeable, respectful, helpful and…read moreincredibly affordable. I would be carless and broke if it weren't for Nick! Thank you for everything!

From the owner: -20 Years Experience Imports and Domestics -No overpriced…read moreor unnecessary repairs -Tune ups, oil change, spark plugs, brake jobs, and more -HVAC repair, transmission and engine work, powertrain rebuilds and more No Job is too big for Nick!