I was on a business trip and my car broke down, I called Enterprise from the car dealership and…read morethey made an appointment to pick me up. About 30 minutes later I receive a phone call and they tell me that they did not have anything available and was canceling the rental. How could they not have known when I first called?

I will preface this review with saying I travel a few times a year for work and for personal trips…read moreand I typically book car rentals through enterprise when I can and I haven't had a bad experience up until today. I booked a reservation for a rental and upon arriving to the facility, I was told that there were not any vehicles to rent and that I could return in a few hours to see if any were available. Unfortunately that didn't work as I was in a hurry so I ended up renting a car with another company but I was disappointed that I drove all the way to the facility just to be told that they had nothing available. It would have been nice to receive a call advising of the lack of car rentals so I didn't waste time driving all the way there.

My mom was in a wreck and it was 6892 to fix and instead of fixing it they declared it totaled so…read moremom didn't have a car the took the money that was being paid to fix and the 25000 insurance she had been paying for it don't trust them at all no matter what they say or do and not only that they still trying to get "car payments" from her they are wrong in so many ways!!!!!!

In the beginning I would have recommended this company to everyone! The staff was great. They work…read morewith me when things got tough. BUT after everything was said and done they never added to my credit profile. The turned it in every month and my payments were at 100%. Next thing I know, I paid it off, but it completely disappeared from my credit. I called for months to get them to correct their issue but three years later it is still not in my credit. Now that my vehicle is done for this company want even honor their mess up and now I am suffering with the consequences! Do NOT give this company a chance unless you want the same out come. They have truly left me and my family in an unfair situation!!!!

I would pass on this dealership. It's not the cars, the…read morecars are in great shape & well taken care of. The mechanics are awesome as well. It's the staff inside the building that needs manners & need to be retrained how to deal with the payments. I would still be at work the day the payment was due & get harassing phone calls. Not only would they call me, they would call my husband's phone & my grandmother's phone "WHEN WILL THE PAYMENT BE MADE!!! WILL IT BE TODAY BC IT IS DUE TODAY!!!" This went on several months before I just got tired of it & returned a perfectly awesome car due to the harassment. Did the harassment stop there? No, they continued to call until I told them I filed bankruptcy to get them to stop calling! There are other used car lots out there that won't treat ppl like crap, use them

Zach Cross has been amazing! he has help us get intonteonofnour most recent vehicles! he made it…read morefun and as painless as possible! if we've had questions he has always helped us!

Be very careful what you buy from there. Make sure before you drive it off the lot, that you take…read moreit to a shop and see if you can do extensive search of the engine and transmission to make sure it's not junk as soon as you drive off. They give you a warranty but it's not worth anything for anything over $1000, which won't over much. If you are stuck with an engine or transmission repairs you are on your own. I was told the warranty would cover an engine and transmission that was completely broken in full. But it will only cover up to $1000. So he very very careful what you buy from this place! Don't get stuck with a jacked up vehicle.

Sold me a lemon. Genuinely ripped me off lol. I've had nothing but problems from the car I got…read morethere and paid way too much for it considering it's condition.