Avis is the worst place to rent a Car or Van, we rent with ahead of time, like three months before the trip through the Expedia, when my husband get there with his brothe in law they didn't have the Van and the guy who was totally insane, irresponsible, and disrespectful, tell a bunch of a lies, saying that they don't contact no one though the email or phone and they didn't have the information on the system, so when they show him the reservation they made, the Indian guy get angry and ask then to leave, so they have to call customer service to fix the problem and they send them to Orlando at the airport to pick the Van, so when they get there they neither has the Van, waist of time, so again they call and send them to another hour far away to pick the Van where they finally get it, we lost a day of the trip and we couldn't complete our plans for the trip and miss a lot af place because of this situation, I do not recommend this place to any one, shame of you Avis! I WOULD NOT GIVE THEM NOT EVEN ONE STAR, JUST BECAUSE THE SYSTEM NEED A STAR TO PROCEED, I DID! read more