12/15/25- Arrived in…read moretown and chose this location to return the one way rental car. Didn't realize they moved to the frontage road along the freeway..and right next to their sales lot.. I like the drive in approach to dropping off. Staff came out and did a quick check and processed me out. Even though I had my son picking me up-.. I did inquire if they still offer the pick up and drop off.. Yes!.. they do, but make sure to reserve ahead.. ** I just looked at the rental invoice and the charged me $40 so I'll be making some calls today to adjust.. Other than that I would definitely rent again.. Just spoke with the Reno office and they clarified the $40 was off my points! No wonder I've been a long time customer..

Rented a car for a few hours to drive to SFO and rented another car from SFO & dropped the car back…read morehere during their after hours. With the after hours drop off, there's a slot to drop off your keys. Convenient and process was smooth. Staff were friendly and professional.

Made a reservation. I am called to ask if I want the truck I reserved. I say yes. I arrive. This…read morelocation does not rent vehicles with more than 5 seats to anyone under 25. When I made my reservation my age was on there. When I arrived they tried giving the truck to someone else. Waste of time. Waste of gold+ membership.

After many days that turned into weeks of the Dealership not having our car repaired. Supply issues…read morekept parts away. Not their fault. We had to start getting a rental. Hertz came through! Courtney the life saver. She helped keep my sanity. Kept me with the lowest options available that fit my needs. Courtney thank you soooo much.

Budget Rental Car is tucked away in a strip mall in Elk Grove of which shares the parking lot…read more(where their rentals are parked) with all the other stores and restaurants in the parking lot. When we first arrived to pick up our car by appointment, we waited at least 10 minutes before a technician came out from the back, who went back to get the counter clerk to help us. The front waiting area had 4-5 chairs for seating, but I chose to stand because the chairs did not look clean with soiled stains on each. The rental price was as reserved, with an additional $15/day for a second driver. The clerk was nice, but difficult to understand. However, she made sure we understood everything, and inspected the car with us before leaving. The car (Toyota Camry ) drove well for us, but we did have to clean the windows from smudges, probably from a soiled towel. Thankfully, that wasn't a big deal and was inconsequential to the cars great performance. Though it may not be easy finding a parking place in the lot, I was satisfied with the service and rental from them.

Absolutely horrible! They were not able to produce a car that didn't wreak of weed or cigarette…read moresmoke. Also, the tank was only half full and they didn't give a sh**! What a ghetto place. Do not rent from here!

Great and cheap place to rent, go to San Francisco for meetings and use them every timeread more

Okay, I gave them another chance and IT WAS A MISTAKE. I was going on a road trip so I wanted…read moresomething good with the gas so I booked an economy sedan. When I get there ,all they had was a Jeep. I was annoyed but I had to go so I took it. As soon as I sit in the car, the car had an indicator saying that it was due for an oil change. I went back in and asked about it and they claim that the oil change was done recently and I do not have to worry about it. As soon as I start driving and the car had a terrible wobble on freeway. I turned back and told them that I do not feel comfortable driving long distance. They had no other car available and I had to cancel the reservation and pay $300 more at Hertz next door, and delayed my trip by 2 hours. It is cheap but dont trust them.

Eric picked my daughter and me up in Galt at 0130 on a Friday morning and drove us to SFO for our…read more0500 flight. He was amazing! He helped us load and unload all the luggage. We were in a Toyota Highlander which had ample luggage and leg space. His playlist was awesome too; all the older R&B 80s classics. I was able to snooze a little on the 90-ish minute drive. Traffic was easy and his driving was very safe. Will definitely use Freshman Transport for future services.

Had a great day in Napa Valley/Sonoma today! Abraham was it driver and he was very professional. He…read moremade sure we made it to each of our reservations on time! I asked James for recommendations for wineries prior to our visit and he made excellent suggestions! We started at Domaine Coneros for a champagne tasting in the morning , the Pinz Excursion at Gundlach Bundschu Winery (Highly Recommend!), lunch at Rutherford Grill and our final stop at Castillo de Amoroso (also amazing!). I highly recommend this service, as it made the day easy and carefree!

Ever had an unexpected incident occur, well on Nov 18,2024. I went in to get my car repaired after…read moreI came to this shop anticipating just for the damages to be look at and quoted. However, I didn't know I would be getting full service. They helped me tremendously with the ease of keeping contact with my insurance after I filed the claim. From when I arrived to body shop to picking up my car has been pleasant. They definitely made the process smooth and my mind at ease. I highly recommend the business, definitely will be back for future business.

Great service! Entire staff were very friendly and knowledgeable. My car was rear ended and they…read morewere able to get me back on the road quickly even with it being the holiday season. You can't even tell where the damage was. I would definitely recommend.