Got a rental from this place recently through random search, since my car was out on service and…read morebeing without a loaner car. Called in and got picked from home on a Chevy Tahoe to get to this place. Miranda was amazing right from pickup to getting me a nice upgrade of a Hyundai Kona for the same price , only because of the condition of car availability which was my good luck. The checkout process was very fluent and the car condition was great. I had to return the car earlier than what I anticipated because of the loaner availability and the checkout was smooth again. I now know a place where I can look for my next rental needs if I would have one again.

Enterprise car rental website took my reservation for this location . When I reached here they said…read morethey don't have the car or even an upgrade. So I made another reservation at a different enterprise agency by calling them (Woodbridge NJ). They confirmed the make and model of the car and time and said yes i can come in and get the car in next 20 minutes. I go there and they say they don't have it and that the call actually went to their call center and not the agency . The Woodbridge agency say they were gonna call me to say they don't have the car but because of the day being hectic couldn't call on time . By this time I had spent 40$ in cab and 1 and half hour getting from home to agency to another agency and didn't get the car. I complained to enterprise they said we are escalating it to management . The day ended with my money wasted and no car rented and all plans gone to waste

I stopped in for a bizarre but necessary request; I needed to have some gas siphoned out of my…read morevehicle before I could ship it. The waiting area has coffee and filtered water. Nice offerings for customers. I noticed that the other customers that came in were also treated very well and it's clear this is a favorite neighborhood shop. The owner (son) was super nice and friendly. He tried but my tank wasn't set up in a way that would be easy to do. I appreciated however the fact they were willing to try. I called the shipper and they told me where to go (see my other review). If I lived locally, I'd give these guys a try.

I like Hogan's.  Ed and Dale hooked me up when I needed a new vehicle and have always been very…read moreforthcoming as far as what my car actually needed as far as service.  They also sell used cars from their rental supplies and from their original lot a few blocks away with a good range of prices and types to choose from.

Enterprise car rental website took my reservation for the Edison route 27 location first. When I…read morereached there they said they don't have the car or even an upgrade. So I made another reservation at this enterprise agency by calling them (Woodbridge NJ-whose review page we are all on). They confirmed the make and model of the car and time and said yes i can come in and get the car in next 20 minutes. I get here and they say they don't have it and that the call actually went to their call center and not the agency . This Woodbridge agency say they were gonna call me to say they don't have the car but because of the day being hectic couldn't call on time . By this time I had spent 40$ in cab and 1 and half hour getting from home to agency to another agency and didn't get the car. I complained to enterprise they said we are escalating it to management . The day ended in waste of money and time and all plans gone to waste. Absolutely atrocious management from Enterprise

I deal with rental company's regularly at my job. I also rent pretty often. When comparing prices,…read moreEnterprise may look like more money than some companies, look again Enterprise gives you unlimited miles and doesn't nickel and dime you. Also, not all Enterprises are equal depending on the manager and staff. My car broke down pretty recently and I needed a rental. I was waiting for my jobs fleet manager to create a rental reservation for me for hours. The tow truck took forever and I'm not impressed with my job, but Enterprise came through! I was pleasantly surprised by how accommodating this Enterprise was. Nicole was kind enough to send a driver to pick me up before they even had a car available for me and before I was able to provide a rental reservation number. Luckily for me a vehicle was available shortly after. The car was quickly serviced and sanitized before I was ready to go. The prices are fair. The staff was very friendly, professional and accommodating. I'd you are in the area and need a rental, it's a no brainer.

Disgusted I even have to leave one star to write this review! The owner is truly one of the most…read moreI'll-mannered, discourteous men I've even encountered. His staff follow his lead in rudeness. Please be advised WORST RENTAL AGENCY out there!!! They lure you in with an online reservation, only to get there and have nothing available. While waiting, I observed his unpleasant behavior with 3 other customers as well! He couldn't care less. Atrocious!!! It pays to read reviews, the negative reviews here for this establishment are plentiful. Best to find another location.

DO NOT RENT HERE! SCAM ALERT!!!!!! Please trust the reviews and save yourself the time, money and…read moreaggravation and rent from somewhere else, like UHAUL that is two blocks away from this disgusting Budget location. Multiple Problems: 1. They messed up our reservation. We had two reservations for one day a week apart. When we showed up for the first reservation, they gave us the car for the reservation of the following week and charged us two $75 no show fees for the car we had reserved for THAT DAY. We didn't realize until the next week when we were told we had already picked up that reservation. 2. They ALSO charged us for two days instead of one when we returned the car before closing on the same day claiming we brought it back the next morning. WHAT A SCAM! 3. The car was filled with garbage. Fast food leftovers, napkins, and plastic bags filled the cab. 4. They leered at my teenage daughter. 5. Two different customer service agents hung up on me after a total of 2 hours of trying resolve the mistakes (purposeful) that were made at this Budget location. Do yourself a favor, go to UHAUL. They were professional, caring and upgraded us to a larger truck for free. No hassles, no leering. Refreshing. Still waiting for my refunds to appear in my bank account. Update pending if/when refund is received.

First time using Hertz. Hertz is the recommended car rental agency for State Farm insurance. Very…read moretiny office with 2 desks. The Hertz agent, Dustin picked me up from the auto body shop after a lady (State Farm customer) side swiped my parked car. Dustin was very nice and helpful. He seemed to be running the shop all by himself. He had to lock the shop up to come and pick me up in the next town over. State Farm granted a mid size rental. Hertz only had 1 mid size rental available which was a Hyundai Elentra. Nice car but no blue tooth capability (so disappointing). Dustin, in his tie and under the sun, was even nice enough to grab a towel and polish the car up before I drive off. The paper work went smooth. Stay tuned for my update upon returning rental.

Booked a rental through a third party agency days before my trip at the 1354 Stelton rd location…read more and was coldly told my information was not in the system. Without asking me any other information or allowing me to provide it, the employee or owner dismissively and rudely got up and walked outside. I had to then start trying to find a backup so my trip wasn't ruined. I called them back an hour later and was again told by another employee or owner that they couldn't find my information then after a few seconds somehow found the information abrasive, rude and acting as if I did something wrong. And then hastily telling me to just come back attempted to rush me off the phone. By that time I decided to go with the second option with superb customer service, professionalism...etc. I'm usually not one to post but the service was completely unprofessional on all levels.

I needed to rent a truck capable of carrying 5000 lbs of 12 ft long pipes and open from above and…read morethe sides for hoist and forklift loading. None of the vehicle rentals nearby had a truck available on the day I needed it. Avis, on South Washington Avenue in Piscataway was able to accommodate me. The people who worked there were friendly and got me in and out quickly. The truck on the other hand was a beast. I got a Hino 24 ft stake body with 12,000 miles. It was a little expensive to rent and a lot more truck than necessary. The road manners of this truck were awful. It was bouncier and noisier than any truck I've ever driven. The important thing is that, thanks to Avis, I completed my task when I needed to. I recommend using them for all sorts of vehicles rentals, although I probably won't rent the 24 footer again if I can avoid it.