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    Avid

    4.0 (170 reviews)
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    Reviews With Photos

    Nikki B.

    I am a big advocate of getting pets microchipped because collars can come off. Microchipping your pet does not hurt them. All my pets are microchipped. My nephew's dog is an escape artist, so after a close call at a shelter I took it upon myself to get him microchipped. Since then, he has been safely returned home on a few occasions. Before leaving town on a trip, I received a text from my mom that he got out again. 5 minutes later I received a call from Annette Lupardo at Avid PETtrac. She said the person who found him was speaking to someone when she called to report him being found and returned him to a girl who was the owner. I explained that it was my nephew's dog, and I would have to call to make sure. I called my mom and asked if my niece had picked up Sesos and she said, "no" and that my nephew was still out looking for him. I called Avid back so I could let them know that he was still missing. While on hold I received a text from my mom saying that my nephew and Sesos were back home, so I hung up. A few minutes later Annette called me back. She said, "I noticed you called buy hung up before being helped." I explained that there was some confusion about Sesos being back home. She mentioned that when she was talking to the individual that found Sesos the person that showed up to claim him mentioned my name, which Annette had on record as being the owner. For some reason, the person who found Sesos mistook my nephew as a girl. LOL! It's all good because Sesos is back home safe thanks to Avid and Annette who went above and beyond to make sure this story had a happy ending. Thank you Annette for your stellar customer service!

    Dog tax
    Lucy D.

    My rescue dog came with an Avid chip. I submitted a request on their website on a Friday afternoon, and got a phone call from Joshua Dirso just a few minutes later. He walked me through the process of changing the chip info in their database. It was so easy and only cost ~$30. I am so glad my dog was saved an uncomfortable vet visit. Thank you Avid!

    On the fourth of july the fireworks spooked my service dog and he got out and after a quick search of the area i called avid and they were able to calm me down and put a locater out for my dog. Our local animal shelter had him and because of avid they knew he was a missing service dog and not just a pitbull on the loose. Avid saved my best friends life and rhonda pierce was an angel for calming me down and getting porkchop home. If your pet doesnt have a microchip i highly recomend getting one because one day you might need the care and concern of rhonda pierce or one of her coworkers and your best friends life depends on it . Maximum stars, and two dew claws up!

    Thank you so much for not only quickly updating our information when we realized our cat Luna went missing after Hurricane Milton.

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    5 months ago

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    Joshua D.

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    3 days ago

    I was helped by KIMBERLY MCGREW. She made the experience so easy and painless. Amazing customer service, would highly recommend.

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    23 days ago

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    Joshua D.

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    3 months ago

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    Joshua D.

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    4 months ago

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    Joshua D.

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    4 months ago

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    Joshua D.

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    3 months ago

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    Joshua D.

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    1 year ago

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    6 months ago

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    7 months ago

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    Joshua D.

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    3 months ago

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    5 months ago

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    1 year ago

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    Joshua D.

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    10 months ago

    Amazing my dog was returned to me because of the chip! Keep information updated on your chip!!

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    2 years ago

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    11 months ago

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    Joshua D.

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    10 months ago

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    2 years ago

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    7 months ago

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    3 months ago

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    6 months ago

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    7 months ago

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    6 months ago

    Avid Reps are the Best! Renee Dunlop was amazing! Thank you guys for keeping our baby's safe!

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    Joshua D.

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    7 months ago

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    1 year ago

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    1 year ago

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    9 months ago

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    9 months ago

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    2 years ago

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    2 years ago

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    9 months ago

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    2 years ago

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    1 year ago

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    2 years ago

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    1 year ago

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    1 year ago

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    Page 1 of 5

    Ask the Community - Avid

    Review Highlights - Avid

    I called Avid seeking assistance and spoke with Annette Lupardo, who was extremely helpful in assisting me in completing the task.

    Mentioned in 7 reviews

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