Sorting through packages is a problem as customers wait for packages that have not been sorted and…read moreplaced for pickup. This is a problem and management needs to hire a person or person to sort packages. This is up to the owners ... They need to be prodded

Terrible and lazy employees refused to help anyone.... came in no one was in line.... The employee…read moreKimberly insisted I do my return through the machine.. when the machine told me to see an associate, she acted annoyed. This place is getting ridiculous..... why have employees at all if they just want to stand around and not help.

Copy Copy has saved my bacon many times. I know I can depend on them for any print services. Today…read moreI was in picking up about 270 pages of documents for a life skills program I am working. It was really efficient I emailed all my documents and within thirty minutes it was printed. It included a 175 page PowerPoint, 40 page packet, and a 30 page homework packet. Angela helped me and she was so detailed oriented and took a ton of time helping me organize, showing me how to copy the best way , and she even created title pages for the three packets. She corrected all my mistakes when I asked her to even after she had printed it. She did a wonderful job assembling and binding everything. Without her help this would have taken me hours. Thank you Angela!

I stopped in to print a PowerPoint presentation, while nearby at a Conference, The three employees…read morepresent did not seem to be focused on service, but more on personal conversation. None of them could assist with the issue I was having. I ended up at another printing business nearby. Not a good experience or use of my time. They were the opposite of this business.

There were a lot of challenges with shipping a package to this store. I went to pick up the…read morepackage and they were not very service oriented.

FedEx is pretty bad in the Vail Valley. Shipments routinely are delayed while UPS provides great…read moreservice. Avoid using FedEx to ship to the Vail Valley or when shopping anything important from the Vail Valley.

I came in to get a return address shipping label printed and the team was a bit rude, it honestly…read moreseemed like they didn't want to help me with my request. I was told it would be "very expensive" ($8), that it wouldn't be ready for at least an hour, and that they had lots of other customers and orders in front of me. When I politely expressed that it felt like they didn't want to help me so I'd figure it out somewhere else, they became defensive about how I'm not their only customer (one other person had walked in at this point, 2 staff were working). Anyways, the guy at Epic Print Pros down the street did it on their label maker for free in less than 5 minutes while I got to pet the shop dog, Kora. Take your business to Epic Print instead, they'll keep it easy and kind.

I would give 1.5 stars because the printing quality was fine, and they did laminate it as…read morerequested. However, everything else about this entire order was incorrect.

Absolutely recommend this place. Zach went above and beyond to help with a client that needed…read moreimportant forms printed and mailed while she was at her summer phone. He preaddressed envelopes, helped her sign and made sure she had proper documentation. All with a positive attitude. THANK YOU SO MUCH!

Extremely difficult situation with rude incompetent staff. The woman who waited on me had no…read moreinterest in helping. Only told me there was nothing she could do. The project was done wrong but I had no printed receipt (I had credit card statement showing payment) I accepted the project by paying. Looked at first print and it was wrong so staff person took it back and reprinted and it looked ok, so I left and realized later, on my trip to Michigan, they were wrong.(2 sided orientation upside down) I called and explained what happened and whoever I talked to said they couldn't help, that I should have seen the problem. No apology, no acceptance of responsibility. When I returned I went into the shop and received even worse treatment. I really became angry at the clerk. She was horrible and I dropped an f bomb. I said "you stand there having totally botched a project all you can do is tell me how I fu$&@d up. I apologized. She lied to her manager who was also no help. I wrote to the owner. No help. This whole thing was just terrible service start to finish. I've never blown up at anyone in a business professional setting before. I've worked in Healthcare 40 years and volunteered here in the valley as well, I know how to treat people. This was off the chart poor customer service. Because I lost my temper the whole thing is on me now. I am that obnoxious rude customer so they feel entitled to do nothing.

This place is amazing. Not only to they provide excellent customer service, they go above and…read morebeyond. Recently they printed me an Amazon label as my printer wasn't working. They wouldn't take any $$. Another time I came in to mail a large box, and the guy told me it would cost less a the post office. HONESTY! Love these people! Oh, and great candy for a treat on your way out the door! Not that anyone likes treats...

The owners actually work there. Talk about friendly, they were great ! We went there because they…read morewere recommended by the assessor at Grand county for a notary. Don't forget to check out the wall of funny and inspirational postings. Please give them a visit and you will see what I mean.

Tried charging me $2 to print out a UPS shipping label from Amazon.... Yikes. Giving 2 stars…read morebecause I had a decent experience here once. (Where she printed the amazon label and didn't charge $2)

Eren was awesome!!! Incredible service. Super helpful and fast service. I had a few Amazon…read morereturns as well as a Spectrum modem to be returned. Eren had 3 customers at the same time, handled all of us at the same time and had us in and out in minutes. A+++++.

If you read our other Yelp review of Copy Copy in Frisco, CO, you know that they screwed us on our…read moreprinting job in several ways; the most painful begin the complete failure to print our business cards. That epic fail occurred on Wednesday 9/20; our event was Saturday 9/22 and we needed those cards! On a Thursday 9/21/17, I called every printer in Winter Park and the surrounding area; without exception, every one of them told me that they couldn't get cards done in 24hrs; "couldn't be done; maybe in Denver". My last call was answered, as were our prayers, by Steffan; at McConnel Printing. I had my cards in my hand that VERY SAME DAY! They saved our bacon by doing in less then 8hrs what their "competition" couldn't do in 4 days. Oh and did I mention at half the price? The rest of the "printers" in Winter Park should either A) take a lesson or B) find a new line of work; maybe Steffan's hiring.....

The worst Ups Store I have ever been to. Do not come here if you need a notary. The notary made a…read moremistake and did not fill out the document correctly and made a rookie mistake. Almost jeopardized a real estate closing and I called to get it eradicated by the store and the manger Jon proceeded to tell me it's my fault, yelled at me, and then hung up....

The Edwards and Vail UPS Stores have been incredibly disappointing. If the owner happens to see…read morethis, I'd genuinely appreciate the opportunity to discuss the situation directly. They've lost 2-3 of my packages, including some critically important luggage, and no one at the store is willing to help or take responsibility--even though I insured everything. To make matters worse, UPS corporate tells me I need to handle it with the store owner, while the store staff insists I take it up with corporate. This back-and-forth is beyond frustrating, and I'm left without answers or resolution. People at the store are not helpful and very rude. "I didn't loose your bag, I don't care. Call corporate" *if you are the store owner. Do not reply to this with an email. Or email address. Pick up a phone and call me to make this right. Three one 2 nine six 1 seven 4 two nine **

Getting mail in the mountains is a challenge! Jimmy and team always go above and beyond to make…read moresure we get all of our deliveries. They are super helpful with shipments too always willing to check for delivery times prices and are on top of circumstances here so that our packages get where they belong.

They have been fantastic. I can always pick up my mail unlike any of the post offices in Summit…read moreCounty. I switched to them due to the number of "returns" and lack of professional treatment, especially at the Dillon Post office. Another mail service closed down last year. This feels like "someone" is killing the competition.