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    Avid Design

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    Services - Avid Design

    Advertising

    Graphic design

    Web design

    3 More Services

    Website development

    Web hosting

    Website maintenance

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    6 years ago

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    Avid D.

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    Copy Plus Incorporated

    Copy Plus Incorporated

    (8 reviews)

    Absolutely recommend this place. Zach went above and beyond to help with a client that needed…read moreimportant forms printed and mailed while she was at her summer phone. He preaddressed envelopes, helped her sign and made sure she had proper documentation. All with a positive attitude. THANK YOU SO MUCH!

    Extremely difficult situation with rude incompetent staff. The woman who waited on me had no…read moreinterest in helping. Only told me there was nothing she could do. The project was done wrong but I had no printed receipt (I had credit card statement showing payment) I accepted the project by paying. Looked at first print and it was wrong so staff person took it back and reprinted and it looked ok, so I left and realized later, on my trip to Michigan, they were wrong.(2 sided orientation upside down) I called and explained what happened and whoever I talked to said they couldn't help, that I should have seen the problem. No apology, no acceptance of responsibility. When I returned I went into the shop and received even worse treatment. I really became angry at the clerk. She was horrible and I dropped an f bomb. I said "you stand there having totally botched a project all you can do is tell me how I fu$&@d up. I apologized. She lied to her manager who was also no help. I wrote to the owner. No help. This whole thing was just terrible service start to finish. I've never blown up at anyone in a business professional setting before. I've worked in Healthcare 40 years and volunteered here in the valley as well, I know how to treat people. This was off the chart poor customer service. Because I lost my temper the whole thing is on me now. I am that obnoxious rude customer so they feel entitled to do nothing.

    Avid Design - web_design - Updated May 2026

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