My piano had settled (poorly) after the big move & was shockingly out of tune. Also, two sticky keys! It was time to schedule a piano tuning.
I chatted on the phone with Elena to schedule a time for one of their tuners to come by my apartment. She was very helpful & pleasant, finding a time that worked for both of us. She followed up twice before the appointment - once to confirm, & another time to clarify on the parking situation after the big snow storm.
Mike, the tuner, arrived exactly on time. He saw my spinet piano & let out a big sigh, informing me that this may be more difficult than we anticipated. We discussed my goals - I was hoping to return to standard tuning. He got to work on my stubborn, old piano, doing his very best to gentle tweak it back to normal.
He did a wonderful job, considering the state of my piano. He honestly reported to me that he couldn't get to fine-tuning it yet, so he didn't charge me full price. I was so grateful for his effort & honesty.
I will definitely be returning to Avery for all my piano needs, whether coordinating another tune with Mike or purchasing a new piano. read more