Their service is outstanding. Always friendly and professional and knowledgeable. The selection…read morestretches on and on in the store.

Looking at reviews for several local vape shops, it's clear that many of them are small businesses…read morethat aren't exactly run like "tight ships". I would assume this place is no different. However, I think many of the negative reviews you see at various vape shops are likely overdramatized. I've been vaping forever, so I can't relate too much to new people looking for advice. However, to those looking for a place to stock up locally, this place was able to get the job done for me. Simple transaction: I call ahead asking if they have Horizon Falcon M1+ coils. Guy says yes. I show up 20ish minutes later. I would've bought 10 boxes, but they only had 4. No biggie! I ask to take all 4, and ask if they happen to have Aspire Breeze NXT coils. Despite those being tough to find recently, they DID have 3 boxes. I take all of those as well. Dude was friendly... said "Glad we could help you out with these. Sorry we didn't have more." I say "No worries, I'll just do the same thing and call ahead next time I need to restock." Again, simple. Was it as cheap as the online vendors I used to purchase from? No. Was I expecting it to be? No. Was I expecting a small independent shop to carry a buttload of one specific coil? I had some hope, but no I'm not surprised they only kept a few boxes of my favorite crap around. Frankly, I'm just glad someone keeps a decent supply on hand so that I didn't have to run all the way down to my last coil, and I didn't have to drive to the other side of the city either. After calling 2 other west side shops and hearing them explain how they didn't have squat in stock, I'd call THIS transaction a success. I'll be hitting them up in a few months to hopefully re-stock to a larger degree next time. No theatrics, no drama.

I bought a $43 CBD vape from this store and later found out there were no verified lab results or…read moresafety info for the product. After researching the brand (RA Royal), I became concerned about possible quality and health risks. I went back and tried to talk with the staff calmly, but they refused any refund or exchange just because I had opened and tried it. I expect vape stores to sell products that are safe, transparent, and lab-tested, not ones with vague or unverifiable claims. Disappointed by the lack of accountability and support when I raised a legitimate concern. I won't be returning. If you're shopping here, do your own research before buying anything, especially expensive items. Not all products are what they seem.

Wonderful experience. I usually go to the location in gates. I was around Greece and went to that…read morelocation. The lady working there absolutely amazing, always smiling and helpful. Enjoy coming to this smoke shop just to see her happy and bubbly face!!! I will for sure come there again!!

I've been here twice and I'll be back. Best selection of some of the top juices out there that I've…read morefound. Bonus, no more buying online without knowing if I like it. Space Jam, Five Pawns, Cuttwood, Suicide Bunny, Halo, and more. If you are looking for juice, you simply have to go try and buy some of these brands. They get amazing reviews all over the internet for a reason. Good selection of gear, and they also carry a few rebuildables, wire and cotton. There really are no local shops that carry the actual brand name rebuildables but I know that's basically a niche upon a niche so I can't really knock anyone for that, but I'd love to see it. If you are going through coils quickly you'd be amazed how easy and cheap it is to build. They don't have a particularly large variety of gear but they do have several batteries, tube mods and boxes to choose from. Prices are on par with online shopping from a good shop but they aren't rock bottom - but remember you get to actually taste the juice and they will take the time to show you how everything works. If I go taste some juice and find something I'm going to buy, I'll gladly pay their fair prices for that. The first time I went the staff member I met wasn't particularly friendly but he did get out the juices I wanted to taste and made some recommendations. The next time I went the other staff member I met was great. Maybe it was an off day for the first guy. The second guy wasn't a builder so he couldn't answer a lot about that part but he knew all the mods, tanks and juices well. Like my review of another local vape shop - this is Rochester. We are not that big. A vape shop here can't be expected to financially sustain an inventory of all the latest and best stuff. However they have a decent selection of gear, and a fantastic selection of the top rated juices and reasonable prices. They are a great shop and have a good location for people on my side of the city. This shop also has a more mature atmosphere which I appreciate. I'll definitely be back.

Great place for premium juice. Friendly staff, and decent prices for a B&M. They had a very nice…read moreselection of juices for purchase and they guy working was very nice about me taking my time. He answered a bunch of questions and suggested a few juices for me to try.

I have been going their for at least 20 years for cigars . Friendly and knowledgeable staff. Their…read moreselection of lower priced and premium cigars is good.

Hadn't been to Elab in about 35 years, but recently moved back to Rochester. Loved seeing this shop…read morestill going strong. It was an old fav back in the 80's. Samantha helped me out this morning and was terrific. What a great person, super knowledgeable and helpful. Exceptional service and selection. Thank you Samantha and I'll look forward to stopping by again soon!

I come here about once a week and it's got to be one of the best dispensaries around. The people…read morewho work there actually care about the customers and go above and beyond explaining their products and how they source them. They stock products that are all new york based and their selection is so wide. I definitely recommend to anyone looking to escape the iPad bud tenders and who is looking to have an actual conversation about their products.

The staff is so friendly and extremely knowledgeable on the product. They make you feel so welcome…read moreand answer any questions you may have. It's truly the most friendly and welcoming dispensary I've been to! 10/10 would recommend to anybody

I can't give RW vapors enough stars. I ordered my juice on Thursday, they shipped out that day and…read moreI had it on Saturday. They have VG/PG juice which is great because pure PG gives me a sore throat. The flavors are not only original but taste believable. English tobacco is my favorite with a woodsy taste that is similar to a European cigarette. It reminds me of being a girl in England smoking lovely cigarettes in night clubs (ah the eighties). They always add a free sample, this time I got Hawaiian tobacco. You can get your juice boosted, meaning extra flavor, and or sweetened. Great job RW! Thank you for the best juice on the market and helping me give up cigarettes for good!

Let me preface this review by stating that I am the biggest NON-smoker on the planet!…read moreMy 24-year-old nephew, on the other hand, is NOT. Haha. Yes, he is into that youthful smoking trend called vaping. At least it is better than cigarettes ... right??? Anyway ... I came here to buy some JUUL pods for my nephew's vaping hobby (habit??) in his favorite flavor - MINT - as a surprise gift for him for Christmas. Unfortunately, they did not have this flavor in stock. However, they offered to order it for me and assured me that it would arrive in just two days. Sweet! I returned to this vaping establishment two days later and, in addition to buying the mint pods, I also bought an entire slew of gag gifts which they have displayed throughout the store in quite an abundance. I may not be into smoking, but I AM into practical jokes! ... haha! Think: Bugs in ice cubes, shocking pens, fake spills of nail polish and white-out, bang-cap wallets, giant cockroaches, and more ... all at very low prices! Most of these gags ranged from just 99 cents to $1.99. Score! I also bought a few Blow Pops here. I am a "SUCKER" for Blow Pops (haha), especially the Sour Apple flavor, and Cherry, too. What can I say? ... This store brought out the kid in me. Located in a "house" on Ellicott Street, RW VAPORS is conveniently situated in the center of Batavia. Hours are also convenient: Mon-Fri 10 - 7 / Sat 10 - 5 / Sun. Closed This NON-smoker will be back to RW VAPORS ... Extremely friendly & helpful service ... a pleasure to deal with.

I've been going to this store for months now the service & products never let me down. Employee is…read morealways attentive in helping me find exactly what I am looking for making the process much quicker!

I stopped in to pick up some cigars. The selection of cigars is decent, all cabinet humidors, no…read morewalk-in. They seemed to cater more to lower-end cigars but there were options across the price range. The gentleman behind the counter was very polite and threw in a free lighter (cheap Bic style). Overall I would go back, but Village Vape or Smoke in Webster is a better cigar store in general.

The owner is very friendly and professional they have great service I recommend then for you thc…read moreand CBD needs also online services