I just purchased my Jeep Wrangler Unlimited JK with Brian at Autoverse, and he was great to work…read morewith. The Jeep needed new brakes and he did not hesitate to schedule getting the brakes fixed and went above and beyond in the customer services that was offered. I would highly recommend purchasing a car from them.

The customer service here was great. Really appreciate how they answered all of my questions and…read morehelped me find the perfect car.

Payton Hall is the guy to go to! Highly recommend him if you'd like a smooth process, and to have…read moreall your questions thoroughly answered!

I was looking to buy a car. Benton Nissan had one listed on their website and also said on their…read morewebsite that they were offering over than Blue Book on trade-ins. With that offer and the price of the car listed, I was ready to buy and expected to be in and out that day. I went in, test drove the car and they went to make me an offer (I thought I already had one from the internet ad). When I got it, it was so ridiculous as to be absurd and I left. I guess standard car sales routine, I got a call saying they talked to someone higher up and they were now going to give me several thousand more for my trade-in, do what their website said and give me just over the Blue Book value. I was headed back in to buy the car, but asked for it in writing first. Well, in writing it was not exactly what they said--they weren't giving me the amount they said for my trade-in. They just put in writing several thousand dollars that they said I might theoretically save in taxes by working with them. I had seen their website and was good with what they advertised there. I was wrong in believing it was that simple. Nothing Benton did was any different than any other car dealer...but just know that nothing they did was different than any other car dealer.

The standards of service is below average, they were not able to fix simple things plus they were…read morerude on phone.

Axle replacement was done well and at a good value. I have been a customer for several years…read more Work has been quality work and service has been supreme.

The prices are astrnomical for the products they sell... The prices for 75% of the vehicals here…read moreare about what they would have been 20yrs and 50k miles ago... prices near chicagoarent this high and the vehicals were more well maintained in better shape... GO FOR A DRIVE AND PURCHASE SOMETHING WORTH THE PRICE YOU PAY.

We needed a new (used) car and had been to a number of dealerships in Columbia. We came to this one…read moreand quickly found a car in our price range that met our standards. During the sale, everything was super easy. After about a week the battery died and when I called, the staff was very helpful and eager to "stand behind" the car they had sold me and repair it immediately. Very impressed with the warm customer service and how they made us feel like family from the start. Will definitely be coming back when my son needs his first car! Glad we found them! Highly recommend their business!

Awesome place for an oil change! Everyone was very thorough and kind... didn't try to upsale or…read morepressure me but also made sure I was taken care of. Highly recommend!

Came in for the first time and got my oil change. Everybody was very friendly…read more My oil was changed very quickly and the value is great i would definitely come back again

This was my second time bringing my car to MV Automotive & Performance, and once again they were…read moreamazing to work with. We had my car dropped off last Sunday so they could give it a full look over and fix anything that needed attention. My husband had already done some work on it himself, but there were still a few things we wanted a professional to handle, so we had it towed over to them. They originally said it might take around two weeks, but they got everything done in just over a week, which we really appreciated. Everyone there is always friendly, honest, reliable, and easy to talk to. They keep you updated, do great work, and you can tell they actually care about their customers. This is the second time I've trusted them with my vehicle, and I've honestly had such a great experience both times. As long as we're living here, they'll definitely be the shop we keep going back to. We really appreciate all the hard work they put in and everything they did for us. Thank you guys again for everything you do!

The only mechanics who knew what they were talking about and go figure they are women! That's…read moreright. Highly recommend this shop with fair pricing. It's worth the drive out to the middle of nowhere, TN. Take advantage of their half off oil change Monday like we did!

Overall incredible experience Clint Billings is a consummate professional he is fair honest and…read moretrustworthy I have been to many mechanics over my lifetime and so far he is one of the best at his craft and fully trustworthy he will not oversell you things that you don't need any only provides what is truly needed he showed me that based on my interactions where I want to purchase additional fixes that were not necessary for my car and he told me not to waste money as they were not needed at the time...

I never leave negative reviews, but after this experience with Cave Auto, people should know what…read morehappened. Last year, we took my son's Jeep here, paid over $1,000, and two days later had to take it to the Jeep dealership and spend approximately another $4,000. Despite that, we gave Cave Auto another chance. We dropped the Jeep off Monday and were very clear: it was running hot and my son HAD to have it back by Friday to drive to Knoxville for school. We were told the water pump and gauge were repaired and paid another $1,600. We picked it up and it was STILL running hot. We took it back yesterday, they kept it for hours, and we were told nothing was wrong with it. Today, the temperature gauge was approximately 3/4 of the way toward hot again. When I called, instead of simply saying, "Bring it back, we'll make it right," I got excuse after excuse. I was told to take it to a NAPA Auto Care Center and that apparently they have to "fix it in parts" to diagnose it. On top of that, he repeatedly brought up the fact that we had discussed possibly trading the Jeep in and said he thought we were going to trade it immediately. That honestly makes me question why that matters. Whether we trade it tomorrow or keep it another five years, if we paid $1,600 to repair it, the work should be done properly and the vehicle should be safe to drive. If there wasn't enough time to properly diagnose and repair it before my son had to return to Knoxville, SAY THAT. We would have made other arrangements. Don't squeeze the repair in, charge us $1,600, and then use the limited timeframe as an excuse when the original problem still exists. After all the excuses, I finally said keep the money, I'll leave a bad review and be done with it. His (Clint's response) response to me on the phone? "FUCK YOU, BITCH." Then he sent me a lengthy text accusing me of threatening his shop, his employees and their families because I said I would leave a negative review. I threatened NO ONE. Saying I will publicly share my experience as a paying customer is not threatening anyone. At the end of the day, we paid $1,600 to fix a Jeep that was running hot. It is still running hot. We brought it back and were told nothing was wrong. And when I became frustrated and said I would leave a bad review, the owner told me, "fuck you, bitch." You can defend your diagnosis. You can explain your warranty. You can disagree with me. But a business owner speaking to a customer that way is completely unacceptable. We will not be back and you shouldn't either.

Really really good people here. The best Customer Service I've ever gotten in a car repair shop. I…read moredeal with Michael tire and Louisville and they are very good so that says a lot. We broke down on the side of the road on Easter night stayed at a hotel. They referred them and it went very well. They got me in assured me they'd get me fixed on the road tonight. They did just that, but we're very professional kind and asked about my experience with the car a couple of times. They found all the things that they would address with the car but no pressure. I took three of the four suggestions. I would highly recommend them.

1 Star - Disgusting Experience…read more I am absolutely furious over how Honest-1 treated my elderly parents. Just weeks before this, their car was in this shop for a full checkup. Suddenly, when a warning light came on, Honest-1 claimed the transmission was failing and quoted them OVER $8,000 for a manufactured or new transmission -- using fear, urgency, and worst-case language to push the repair. That alone is alarming. What's worse? We took the car to Honda for a second opinion, and Honda's master technician thoroughly inspected EVERYTHING. The verdict: The transmission is NOT failing No rebuild. No replacement. No catastrophic damage. The real issue was a stuck A-line pressure solenoid valve, a relatively minor repair. Honda fixed the actual problem, replaced fluids, ran full diagnostics, and the total cost was UNDER $1,000. So let me be very clear: After a recent "full checkup," Honest-1 either completely misdiagnosed the vehicle or grossly exaggerated the issue and attempted to sell my elderly parents an $8,000+ repair they absolutely did not need. In my opinion, this was predatory. Targeting seniors with scare tactics and inflated diagnoses is unacceptable. We will never return. We didn't argue. We didn't debate. We simply took the keys and left -- and that should speak volumes. If you have elderly parents or anyone vulnerable in your life, DO NOT trust this shop without getting a second opinion. Integrity matters, and Honest-1 showed us they have none.