We had a great experience working with Tyler Shepard at Roberts Toyota. Most of the process was…read morehandled online and by email, and Tyler was responsive, straightforward, and easy to work with. No pressure or sales tactics, just clear communication and follow-through. When we arrived at the dealership, Tyler met us with everything ready. He explained financing options clearly, didn't push add-ons or extended warranties, and took time to walk us through the vehicle and Toyota app without rushing. We were in and out in about an hour and fifteen minutes. Highly recommend Tyler and the dealership.

Roberts Toyota's service department takes great of both of our Toyotas…read more They're friendly and they don't try to sell your service that your vehicle does NOT really need like some other dealerships in Middle Tennessee.

Great experience, everyone we talked was super nice and made us a great deal. They were super…read moreaccommodating with us doing all the numbers over the phone and driving down and picking the car up.

Payton Hall is the guy to go to! Highly recommend him if you'd like a smooth process, and to have…read moreall your questions thoroughly answered!

Yesterday we traded in our 2013 Sonata for a 2020 Sonata SEL. It was once again a great experience…read more(we are repeat customers, and 2 of our sons have also purchased vehicles here). It was the fastest and dare I say painless car buying experience. TJ walked us through the process and Patrick made the financial end of it a breeze. We will be back when our daughter turns 16 in a few months (she's got her eye on a Kona SUV). Great folks and great vehicles!

If you go near this place RUN!!! I bought a 2020 Infiniti that went back and was there 5 weeks…read moretotal with no resolution. It has now cost me a little under 5 grand to fix the problem. They sneak in the worst Extended Policy and I have been trying to cancel it for about 2 months to no avail.

Bought a used Lexus that was absolutely immaculate. Came from out of state and drove it back. The…read morepeople at the dealership are honest down to earth and transparent. No extra padded on fees as some other dealers I ran into. Great buying experience. Thanks Kyle, Mike, and Mike.

Liars! rated a truck 95+ out of 100! Engine light on, back bumper pushed into back at one time,…read moredented roof, tail gate damaged, wires sticking out of the steering wheel. side swiped. we drove 300+ miles. to see this trash because of their lies! wasted our time and money! do NOT trust these people!

I just purchased my Jeep Wrangler Unlimited JK with Brian at Autoverse, and he was great to work…read morewith. The Jeep needed new brakes and he did not hesitate to schedule getting the brakes fixed and went above and beyond in the customer services that was offered. I would highly recommend purchasing a car from them.

The customer service here was great. Really appreciate how they answered all of my questions and…read morehelped me find the perfect car.

Do not purchase a used vehicle from Johnny Vu (Sales) or Adam Taylor (GM). Especially if you live…read moreout of town. I recently purchased a M550i that was amazing on the test drive, but a week later the brakes started not feeling right and making an incredible amount of noise not normal even on high-performance BMWs. They stopped all communication and went radio silent on me, meanwhile sending me their maintenance program emails to sign up for that I do not need living out of state. I texted, I called, I emailed, and no help or support. How do you treat a recent customer that way? I was out $1650 for new front rotors and pads and refused to even respond to me, all despite being super communicative during the Sales price. Just shady. Buyer beware!

We had to have warranty work done on our 2022 Ford Edge and 2023 Ford Escape. They ended up keeping…read morethe Edge for 5 weeks and the Escape for almost 3 weeks. Ford of Columbia does not supply loaners or rental cars. We had to spend almost 1500.00 on rentals. We reached out to them and have heard nothing so now we are trying to get corporate Ford involved. Very frustrating they leave customers with no options.