I brought in several items including a bomber style leather jacket. They couldn't give me an exact…read moreprice on the jacket as they send it out, but I was told it would be a maximum of about $65. When I came back to pick it up, the bill was close to $100. I said that's not what I was told. The woman behind the counter said that's what we charge. I pointed to the sign that said "Leather coats $41.50 - $65.50 (depending on length, pile lined)". I asked to speak to a manager and she handed me the phone. The manager / owner said he didn't have the price list in front of him and I said that I did. He adjusted the price, but still charged me the base price of $65.50. This is not a full length leather coat, but that's what I paid for. With tax and "environmental fee" the total was $72.18. That will be my last visit.

I wish I had read the reviews before recently dropping two important garments at the Natural…read moreCleaners in the Third Ward. I told the woman I wanted both items (a wool and silk shirt and a pair of wool slacks) dry cleaned. I failed to read the receipt she gave me until yesterday and it says launder the shirt. I tried calling and they were closed. I hope I can reach them before they ruin that shirt.

I recently brought in two pairs of pants to be hemmed (wide leg jeans & thick wide leg sweatpants),…read morea jacket with a the zipper track coming off, and my ukulele bag with a missing zipper pull. They were able to turn that around in a week. They did a great job! It is a little pricey, but if I tried to do it myself it would have cost me the price of a sewing class, sewing machine, and my sanity! This was well worth it. Thank you!!!

Bruna did a great job with a quick turnaround on a bridesmaid dress for me. Appreciate the walk in…read morehours and convenient location.

Two years ago, I took two very nice outfits to the cleaners because, well you know, their supposed…read moreto know how to clean the items and I wanted them 'professionally" pressed. It was a choir robe and an outfit with tulle. The woman asked ME how to clean it! So I left it up to them and they both came back damaged; the choir robe was stained and the tulle outfit totally destroyed. What I found out later that that choir robe could be washed at home, smh...but THEY didn't know that. We worked everything out. I didn't charge them for anything... Two weeks ago, I took 3 blazers, one of which could be regular washed and pressed. When I took it in, I stated that i wanted it washed and pressed and she told me "oh no, they'll all go in dry cleaning", once again trusting this lady who at the FIRST time took in my clothing. That should have been a RED FLAG... The 3 blazers, two off-white and one black. Well, the black blazer is ruined. You know why? It was cleaned with the two light-colored blazers and now the black blazer has little white balls that are VERY hard to get out. I have to buy another one. I tried to give them the benefit of the doubt. Whoever is doing their cleaning, lazily puts everything together and ruins the clothing. Yes, I have pictures. I'll attach them later. They apparently don't know/don't care. Not going back, do not recommend.

Best quality of service in the area. Rates and turnaround time both good. We have had them do stain…read moreremoval from clothes and badly stained tablecloths, all done well.

I took several pieces here last week and didn't have any issues originally. Today, I discovered…read morethat they had ironed the creases out of my uniform and returned to the store to get it corrected. The lady working there was kind, however, she informed me that they cannot do that for me because I didn't keep the tag on my shirt. I had both my receipt and credit card statement to prove that I had gone there, however, she stated that she could not do it as I didn't keep the tag. When I asked for a refund she stated that they do not issue refunds. The employee was kind, however, this policy is absolutely absurd. I have been getting uniform shirts dry cleaned for a decade and never once had this issue.

Ogden "Fine" dry cleaning has consistently failed to honor notes and requests for my weekly dry…read morecleaning service as well as lose one of my shirts. Pricing has been increased twice within one year and I have been forced to bring my business elsewhere. I am utterly disappointed.

Capital cleaners is a good dry cleaner. I find their prices to be a little expensive for dry…read morecleaning suits on a regular basis. However, I went in there one time and needed a next day dry cleaning and they were able to do it for me and remove a lot of the stains from the pants that I thought would not be able to be removed. They've always been very friendly and nice with me whenever I'm in there. The store could be cleaner but overall it's nice.

Same thing happened today! I brought in an expensive shirt with a few small oil stains and were…read moretold "no problem." When I picked it up today, the stains were still there and they charged me for it! The only reason I went there was Downer Cleaners was closed yesterday. I guess I never learned from the last time this happened at Capitol Cleaners! I would not recommend them.

Great idea, But clothes are not back when promised, I saw the guy delivery the stuff in a car and…read morehad all the stuff on top of other stuff and it looked like sht.. never will use them again..................

No longer at the Kilborne location and now my blazer is missing. Phone number is not call-able or…read moretext-able. ZERO STARS!

The lady at the front desk was quite short and irritable when I entered the store. She abruptly…read morerequested my items without even mentioning their prices. When I inquired about the price, she was completely clueless. I had a leather item, and when she said she had no idea what the price was because it was sent out, she seemed annoyed that I brought it and didn't just automatically know the things she was telling me, even though I had never been there before. Will not be back.

Horrible customer service. Lady at front desk is absolutely rude. Tried to use a coupon online and…read moreshe told me I couldn't. Spent over $300 on drycleaning and told I couldn't use an online coupon.

Well, I am trying to go natural with everything and locally support businesses…read more I'm disappointed because I dropped of a beautiful floor length white dress and a white blazer to be cleaned. The dress came out beautiful; the blazer is no longer white. It was VERY obvious when I went to pick it up. There was not a mumbling word about the color difference. I just smiled, paid my $45.00 and decided not to come back, nor refer anyone else there. Not even an explanation...

Quick turnaround on services and good quality cleaning! I enjoy that they use natural cleaning…read moreproducts.