Worst customer service i've ever received. For the most high-end furniture store, the salesmen make…read moreyou feel like they are giving you a privilege to even step in the store... If you need information or available patterns/colours the website has more info than what they will provide you with. This is not my first time in this store, but always the same service. Even Ikea has a better service and we're talking about 100X less expensive... Hopefully the new one in Dix30 has a better service.

For a high-end store like Roche-Bobois, it's always a pleasant visit. The designers/sales rep…read morealways give me their best advice, and show interest in my projects. I never feel pressured to purchase unlike in other stores. Great customer service !

I got my bedroom furniture from them. beautiful and high quality. The people who came to install…read morethem also were really professional and neat. However, the salesperson and sales manager were not helpful at all! They didn't have right information and they were playing good cop and bad cop at the time my furniture had a long delay and also my bed was not the one I wanted and had to ask to change it.

Beautiful furniture can be found here. We bought our living room set as well as other items to…read moredecorate our home here. They csn even place orders for you from catalogues. Price-tag can be ridiculous though! All orders went without a problem, items that were scheduled to come in a certain time frame did so and delivery went without issue.

This has to be one of my favourite furniture stores in Dix30. I love the rustic and edgy concept…read moreand the use of quality woods and materials. From the gorgeous freeform rose and mango wood tables to unique bed frames and home accessories, there is plenty to suit any type of home. We had been on a lookout for a perfect dining table for months but nothing stood out to us as much as the styles at Artemano. Finally, we settled on our favourite design and purchased our dream table! Also, if you are a fan of eastern motifs and designs, you are sure to find many accessories to suit that style here. The customer service and help is excellent in store, definitely worth checking out if you are in the area

This store is just beautiful! A collection of furniture carved out of wood…read more Everything in it is like a piece of art. Sure, it is expensive, but the pieces are well worth it if you can afford it. The service is great and friendly, taking the time to explain what kind of wood is used and the technique that is used. Even if you aren't planning to buy anything I would suggest you go in and view the beauty.

Outstanding gallery of Scandinavian and mid-century furniture and decor. Knowledgeable and helpful…read moreowner. I have looked at this shop for years (no pressure to buy) and finally found our dream chair. The prices are fair considering the quality and the skilled restoration and/or repairs. He does move location within the neighbourhood from time to time, and sometimes is not there during opening hours (it's a small business), so to avoid disappointment call first. I am definitely going back!

I've tried to go to this place three times recently during their posted business hours but they've…read morenever actually been open. I give up.

Great service nice and clean and great choices very pleasant customer service and prices are very…read morereasonable

Went in today for the first time and was pleasantly surprised by the great service. Going into…read morea furniture store is usually a pain as the salepeople are running after you for commission. This one was lovely. I was greeted then left alone while they kept a very polite distance. Once I found what I wanted they carried it out to my car and loaded it for me. Amazing!

Updating my review with my more recent experience in June, 2019:…read moreLove this store! Got a great selection of small plates and appetizer plates as well as some beautiful placemats. The only thing I was slightly disappointed with from here was a rose scented candle which turned out to not be that rose-scented. Stick with the homes goods, I'd say and you'll be golden.

The staff here, especially Ethel, went above and beyond in helping me finalize a large purchase and…read moreget it from the store to a car. They could not have been friendlier, and I'm looking forward to finding more household items that I love here.

Bought a kitchen table from them, a heavy modern coffee table and some stools, but the quality is…read moreoff. All Made In China. The stool tops just separated for no reason, the table, which was supposed to expand, didn't. the coffee table, I noticed, after a couple years that the drawers didn't close properly and were not flush. all bad designing and cheap labor. No quality. Dealing with them was weird. Rude customer service reps.

Summary: Very poor customer service, rude communication, the table we bought was damaged by them…read morein the delivery process and they will not let us return it or compensate us in any way. I do not recommend dealing with Newell Furniture and especially not if delivery is involved. We went in person to the store in Montreal and purchased a floor model table. We paid an extra fee to have it delivered, the delivery took 3 attempts with us staying at home, missing work and waiting for an entire day without it showing up. Each time we had to call ourselves to find out what was going on, and nobody seemed to know or have record of what we had been told about the delivery timing. Finally, when the table did arrive it had several obvious scratches on it. We called Newell to let them know and ask what could be done and we were offered no options. Everyone we spoke to was rude, and the last communication we received was an email accusing us of lying and saying the scratches were already on the table when we purchased it in the store. They definitely were not - these were obvious scratches on the top of the table, I had three additional people with me when I bought it and we all sat around the table examining it and saw no scratches. The salesperson also did not mention anything about damage. We have now given up and are just going to keep the damaged table because we are at the end of our available time and energy to deal with this.

Beautiful furniture. Great brands and excellent customer service. The furniture is definitely high…read moreend, but worth it.

Beautiful Italian furniture focused on high end brands. Excellent customer service and also provide…read morea design service. They have much more available than what u see in the store but it is an excellent place to get inspired. If you are in the market for quality furniture it is a great place to shop!