One of the best day spas in the area! The relaxation lounge is oceanfront, although it is in front…read moreof the hotel pool. They offer complimentary flavored water, tea, trail mix, and shortbread cookies. The women's locker room is equipped with a couple showers and a jacuzzi. If I had any notes, it would be that the jacuzzi is not very hot but no problem. I had a facial with Debbie and cannot wait to book my next service with her. She was very gentle, informative, and kind. The steam wasn't suffocating and my skin felt incredible afterwards. I'd highly recommend booking with her!

Fabulously relaxing experience! The Heart & Sole couples massage is EVERYTHING! Can't wait until…read morethe additional coed areas/pools are ready!

Wonderful experience!…read more It was my first time coming to this establishment. I researched several spas before picking this one. I am glad I came. It was my birthday present to myself. I booked the hot stone massage and the steam room. My masseuse was Zianni. She did a great job. I felt all the tension and knots being released from my body. The steam room was amazing. It was an added benefit to my massage. The next time I am in Jacksonville I will stop by again. Namaste!

While on vacation , I planned a day with my best friend and this was the most promising place in…read moreJacksonville. At least the online presentation was. Overall , a good experience but there are things that I would've liked to be different. The overall vibe seems a bit commercial, even though there are marocan elements scattered throughout. I would've liked a bit more of an authentic marocan vibe. Got there at 10.03 am and the paperwork took about 10-12 Minutes. Then locker room for changing another maybe 10 minutes. We started at 10:30 am with what was supposed to be an hour massage . Only got a 45 minutes massage. The therapist was great but asked way too many questions. The room was on cold and had a fan blowing as well. After the massage , we went straight to scrub/ sauna area. Different therapist. She was very nice and did her best to make us feel comfortable. The first room was a wet room with 2 stone "beds" . Even though they used warm water at times , the room was cold and it made the whole experience a bit unpleasant . The sauna part was probably the best one. After the scrub/sauna part was over we got 20 minutes in the tea room. We were served fruits, 3 rally small but delicious cookies and watered down mint tea. The cookies were really great but maybe they should serve a few extra ones. They also had some mini size American chocolates. It's a nice touch but maybe some marocan candy would work better. The last step was a 90 min anti aging facial. The tech was good but nothing to be blown away by. As far as the cost, we paid $900 for 2 people, plus $240 tip for the therapists. The place was scattered with signs that suggested leaving a generous tip. Even the bathrooms had at least 2 signs. It felt a bit exaggerated and as I stated on the beginning, commercial. I don't mind spending the money for an authentic experience and unfortunately this place didn't hit the mark. They sell a specific line of cosmetics and we got suggestions of what to buy from the therapists. Again, the amount of signs and pamphlets suggesting a purchase, was again a bit much. It was an ok experience but unfortunately I would not go back. I will keep searching for a place that offers a more authentic experience.

I mean- my check in count (which I forget sometimes) shows JUST HOW MUCH I LOVE THIS SPA! Yup-…read moreshouting it from the rooftops. The whole staff is amazing! I have given spa days to family and loved ones as gifts, I have recommended WBTSpa over and over. Hands down- the best in the area! Two hour Body Bliss is my preferred package- trust me, just book it. Julie, the owner- just puts her personal touch on everything. All of your senses will be delighted. My upcoming appointment is for my birthday & I cannot wait! Spoiled on a different level, I am really grateful I finally can include spa days in my self care, my younger self had no idea what we were missing out on! Read my other reviews- I stand by my original "Divine Pampering" review. They are magical here.

I booked a massage for myself and my husband. I don't particular care if we are in the same room…read moregetting our massages or not. They had a couple couples room which is where we had our massages We got here early because I thought it was a tea house. Michelle in the front was super accommodating and said she would go see if our room was ready. Our room was ready so she said we could go in there and sit down and relax and enjoy our tea and goodies. I loved everything about this place from the vibe to the tea and desserts and friendliness of staff. If you make a 5 o'clock appointment, your massage doesn't start till 515 and it ends at 6:15 because they allow you 15 minutes to wind down and enjoy some tea They have monthly memberships and their prices are extremely fair I was supposed to have one girl give me a massage, but she had to leave early with an emergency and they gave me somebody else. The vibe, feel, idea, decor and staff friendliness would all be a five star rating. My husband says his massage was five stars. However, my massage was a one star. She pulled on my toes and my fingers and that was not pleasant, she massaged my scalp so hard that I got an Indian burn on my head from my hair and her fingers. She forgot my name, and I really just did not enjoy my massage. I really wanted to love this place as we were looking for a new place to do memberships. Unfortunately, we are doing our memberships for the next six months at another spa. Perhaps we might come back and give this place another try after our six month membership is up at the other place and I would request a different therapist.

It is absolutely beautiful and amazing the staff is very knowledgeable and helpful sweet and kind…read morepeople very nice caring they always clean and friendly and organized wash their hands after every customer it is gorgeous I love it so much thank you for your service and hard working people staff to the community and very kind and wonderful people and the staff are very nice smart they always clean and organized and I appreciate it so much Hugs Lauren

Kyle was amazing! Definitely the best massage I've received in Jax. If I come back again, I will…read moreonly book with him going forward! **UPDATE** (management apologized and refunded the promo code mishap! Totally respect the accountability) Unfortunately, the experience at the end was spoiled for me when I was charged for the $20 deep tissue enhancement, even though I had entered in a promo code online and called ahead of time to make sure that the price would be taken off at checkout and the woman assured me it would be. It wasn't and I definitely feel tricked. I also had a $20 promo card that was rejected because it had expired by a month. That I totally understood, I had no idea there was an expiration on it, but I feel like there shouldn't have been an expiration on something that was given as a gift card just 3 months prior. Definitely left me with a sick feeling in my stomach.

Laurel is professional, friendly, kind and ensures that I have the perfect facial every time.read more

I can always count on my massage therapist To get rid of my trigger points in my shoulders, upper…read moreback and lower back. The receptionists are always friendly and accommodating. The rooms and linens are always clean. I have been with Spavia for years. I always recommend this place to friends and family.

Cathy gave me a 90-minute Dao Therapeutic Massage, and let me tell you, it's not for the faint of…read moreheart. If you're seeking deep, therapeutic bodywork that addresses the root cause of your pain, she's an absolute gem. I suffer from severe migraines and carry an incredible amount of tension in my neck and shoulders, which radiates into my delts and down my forearms. Despite her petite stature, Cathy possesses an incredible amount of strength and has an uncanny ability to locate and work through those stubborn knots. I was sore for a couple of days in the areas she focused on, but it was the kind of soreness that comes from muscles finally releasing years of tension--not from any mistakes on her part. Cathy truly understands her craft, and if you're dealing with chronic pain, tension, or migraines, I highly recommend booking a session with her.

Amazing! What was supposed to be a relaxing massage turned into a much needed therapeutic massage…read moreand stretch session. Ricky was absolutely amazing. Will definitely be returning.

Rachel is the best at giving facials - she's so sweet, gentle & makes the whole experience calming.read more

The spa is beautiful and has so many options--from hair to aesthetics to skincare. Every employee I…read morepassed was super friendly and welcoming. Erica is amazing!

I wanted to add in my previous review that when I checking out the service was $80 and I was…read moretipping $20. I don't normally get massages and the owner demanded $40 bc it was a sports massage. I wasn't thinking right and unfamiliar with tipping customs but realized after talking to people that's not the norm. I would caution about the sport massage as I got sick the next day with Rhabdomyolysis from the deep tissue massage.

Sofia and Linda are the BEST of the BEST! I have had massages my entire life and by far these two…read moreprofessionals are BEST in class. If you like a deep penetrating massage that will relieve every, ache, pain and knot, than schedule a 90 minute massage with Sophia or Linda. You'll never go anywhere else for a massage.

Made an appointment and when I go there they said I had to another 20 minutes to call someone in…read more There was a communication barrier that was very frustrating. I left before I even got the treatment.

To much in hurry. Can't speak English . Did take me on time, however not very relaxingread more

Ask for karen! I…read morejust got the best massage! If you like a therapeutic deep tissue massage that will hurt so good she's the one. Of course she will adjust the pressure but you must communicate. Her English is very little but she knows the body very well. She found places I didn't know were causing me pain like around my ears and elbows. When she asks "pain" she means is this where you want her to focus. She will ask you what areas and if the pressure is good. So I will be honest, I have followed Karen and her husband Daniel around central Florida to different spas. She is worth the drive. I came up from tampa to see her. I suffer from migraines and I am disabled from military service. When I haven't seen her my migraines come back and it hurts to live. So I make sure to see her as much as I can. She's a kind woman and I highly recommend her!

Shoutout out to our local community heroes! This venue and its excellent staff came in clutch for a…read morelast minute and much needed foot massage session. My hubby was able to walk in and get care right away. I forget that this place is here, because I rarely go to the mall. But now that we have so much confidence in this venue and there are many wonderful places to patronize in the area, I think we have more incentive to get over here. The quality, precision, and atmosphere is so amazing here! This is a place that makes a huge impact in health and wellness!