The apartment itself is nice and comfortable and full of light and my neighbors are nice and I love…read morethat there is such diversity and it makes me happy to see all the kids outside playing and all the people walking their dogs, but there are multiple things that do not work for me. This apartment complex is for you if you are fine with: - poisons being sprayed all over the common green space areas where children play and people and dogs walk; - "landscapers" mercilessly mutilating what could be beautiful trees and flowering shrubs into small lumps; - the super loud sound of leaf blowers; - alarms going off for months without maintenance doing anything about it and them acting like you are the problem for asking them to fix the alarm and make the horrendous noise stop; - maintenance not communicating about the work they did, nor seeking clarification with you about the work that needs to be done, nor when they will be in your apartment doing the work, and then maintenance accusing you of being disrespectful for requesting clear communication; - automatic toxic room "fresheners" in the fitness rooms (I had so been looking forward to using them but did not want to breathe the toxins); - crazy loud HVAC units constantly blasting noise making you feel like you are in a non-stop giant engine room in your own home; - ridiculously bright light pollution that is hard to block out at night and visually assaults you when you look out your windows or open your door; there is no reason for such a multitude of super bright, white lights and it is a waste of electricity. When I moved in, there were several things broken in my apartment and things that still needed to be cleaned. Over the first month, maintenance was responsive and did the repairs and cleaning (like the ceiling fan that I could not reach to clean was caked in thick dirt and dust and grease, and the bathroom fan did not work because the painters sprayed the bumpy ceiling paint spray all over it), but they left all the dirt and debris for me to clean up. I never had that experience before where maintenance workers expected me to clean up their mess. It would be useful for them to have a checklist to go through before a tenant moves in to make sure that everything is working and clean. Other than that, the location is good. Visually the aesthetics of the buildings are okay. There is plenty of parking. I like that there are many trees around and I can go for long walks in the neighborhood. I like that they plant flowers at different locations there. The price is expensive but bearable.

to whom it may concern all your maintaince workers ar very good @ what they do. they come in a…read moretimley manner resolve the problem.Robert is great & all trhe rest of your maintance people are great also. also the office staff are very helpful & appriceative to us thank you for everything you for us. Thank you . The Bakers @4112

Really an amazing place to live. We moved out here from Boston to cut down the commute for our…read morekids to day care. The complex is fantastic, the gym is new and clean and the best part is the responsiveness of the team to fix anything when broken. I have put in work orders for everything from doors off track, broken sink disposals, to halogen light bulbs needing replacement. The crew comes within hours of the submission to fix. They are very considerate and make sure to take off their shoes so as not to track any dirt into our home. Lastly, the location is great. We literally have Starbucks, BJ's, Wegmans, Toys R Us in our parking lot. Really a great place to live while in transition.

Wait till you move out, they charge you everything they can possibly find…read more Office didn't really do anything to solve any problems.

Maintenance and Michael Paul are excellent. Otherwise, communication and care for residents is low…read more Noise is high due to daycare and landscaping vendor seemingly always being on site with multiple pieces of equipment. I would not recommend living here.

STAY AWAY! DO NOT LIVE HERE IF YOU VALUE ENJOYING YOUR HOME IN PEACE AND NOT BEING HARASSED!…read more If I could give this place 0 stars I would. It has been nothing short of a nightmare living at Avalon Marlborough. Since 3-4 months into my lease, I have suffered continued harassment orchestrated by my neighbors and the incompetent property manager Elizabeth Murak. It is a known and documented tactic that as soon as a Black person moves into the neighborhood and a neighbor starts complaining of odor, it's racially motivated. They came to my home and have even looked through my trash, CONFIRMED there was nothing coming from my unit -- in person and in writing. They have done an "inspection" over 3 times AND STILL continue to harass me. When the tactic of saying it smells like trash didn't work, they then moved on to say the smell must be coming from my dogs. They completely LIED and MADE UP that my dogs relieve themselves inside my home and that there are pee pads everywhere... AGAIN, WHAT!?? How is it possible a neighbor is allowed to fabricate and lie to this extent and when confronted, the office does nothing about it? In fact, they are fueling her racially motivated claims. I have video footage of the day the office came to my home, in which you can clearly see the home is clean, no pee pads, and my dogs' area is spotless. I have no idea of the communications between the neighbor and the office or who exactly is saying what. They come to my home whenever they want and disrupt my day. I have a job, I work from home, I don't have time for this. I know for a fact they have not harassed the neighbors to the same extent they have harassed me. When I asked why, they said "because we know from the side where the smell is coming from." WHAT DOES THAT EVEN MEAN??? Clearly a bunch of geniuses are on the situation. To paint the picture, what separates my unit and the neighbors is the garage, and probably the kitchen has a shared wall. My dogs' room is in front of the house. Do you know how strong of an odor would need to be present to go through my dogs' room, through the garage, to their unit??? Nobody is using their brain when making conclusions, because that is absolutely the most ludicrous thing. Anyone walking by would then be making a complaint. You would be able to smell an odor from the outside of my home if a smell is SO STRONG that it's seeping through rooms and a concrete garage. I have VERY severe asthma. I am extremely sensitive to odors, dust, mold, etc. Besides the fact that I'm personally an organization and neat freak, I keep my home in immaculate condition. My home is professionally cleaned at a minimum 1-2 times a month, and I additionally regularly schedule bulk pickup to remove larger junk or trash (anything I can't donate to charity). I've been getting rid of old furniture and old items since moving in. I usually put anything into those large black contractor bags because it's easier. I've also ordered new items, so I have a lot of cardboard and packaging. Apparently, I'm not allowed to do that. They sent me a letter stating "There was large amounts of trash seen being taken away from your home in October." Thanks for confirming I'm under surveillance and you're watching me. But also, why am I not allowed to clean my home and make room for new things?? And how is it that you came to the conclusion that "odorous trash" was picked up from my home? Additionally, particularly where I live, it smells of marijuana, cigarettes, and the smaller dog park always has poop and the fake grass smells of urine. It's completely unsanitary. The people in this neighborhood who own smaller dogs do not pick up after their dogs. So let's be VERY serious -- there isn't an odor coming from my home. It's pure laziness and gross negligence on behalf of Elizabeth Murak and Avalon Marlborough. I'm not your scapegoat, and I'm not going to continually be harassed out of my home. These people are absolutely insane. I've had to leave my own home for extended amounts of time just so that I can try to relax. My hair is falling out due to the excessive stress they have brought upon my life from their lies and harassment. I've been living in housing communities for over a decade and have never experienced this level of discrimination or harassment. I've had to engage my counsel and the proper authorities to deal with this matter. It's an absolute waste of time and money. I regret nothing more than the day I moved into this property. If you are Black, you are not welcome in this neighborhood. Stay far away. The 2 guys from maintenance have always been kind when I interact with them. They are always quick to respond and very helpful. So I guess they can be excluded from this.

We have lived here for 5+ years. Beautiful clean grounds and top notch maintenance department. Luis…read moreis the best. Everything gets fixed promptly and correctly!

Long time resident. Many more positives than negatives. Attention to maintenance requests is a big…read moreplus. Maintenance Specialist, Luis, is OUTSTANDING. He gets 5 stars! Most often, I am not here when he completes a task, and when I return, I see the results of his magic. Today I was here to see Luis the Magician in person as he replaced a 30+ year washer/dryer in my unit. No small feat. Luis completed the job efficiently, thoroughly, quickly and safely, all with a smile and a positive attitude. And I have a second-floor unit! Luis is a tremendous asset for Avana Marlborough!

I had the pleasure of living here for 3 years and was very sad that I had leave…read more Apartments are modern with all of the amenities anyone would want or need. There is a great club house with free coffee and a large screen tv to watch games. The pool area is great in the summer and it very family friendly. The whole complex is very pet friendly - lots of happy dogs being walked. The management team is always there to answer any questions and any repair requests are handled within an appropriate period of time. If you are looking in the area I would suggest giving this place a shot. You will not be disappointed.

Nice simple units with solid amenities and management. I have never brought trash down to find…read morenowhere to leave it, and messes produced by other tenants are cleaned quickly. I live on the fourth floor, which I recommend to avoid noise and for privacy.

staff is not behaving properly for one problem I have to call 4 times molds are there in my house…read moreno one listens I have to call 4 times for broken kitchen cabinet and broken towel hanger in bathroom

From the beauty of the grounds to the maintenance team that is second to none (Eric), I am one of…read moreShrewsbury Commons biggest fans! It isn't perfect, but as close as it gets! I rented here for two years and then bought an available condo after my lease was up, that's how much I love this place! The office staff is friendly and efficient and will give it their utmost no matter the situation! I highly recommend Shrewsbury Commons if you're looking for an excellent rental or a lovely condo for the long term in an area second to none!

Jake, the owner of Tri-boro garage doors is a top notch professional. Great communication,…read moreservice, quality work and fair priced Highly recommended

Jake is honest, has quick communication and response. He came out a few months ago when our garage…read moredoor opener seemed to be struggling. He said to wait for replacement....but that replacement day came this week. He was able to do the work within 24 hours of reaching out to him. He is honest and we have used him before and will continue to use him and recommend his business.

We have had a great experience with CJL over the past 4 years. The team is always responsive,…read morefriendly, and happy to help in a timely manner. Shout out to Caren K. who has been a huge help with our lease renewal, always making sure we stay informed and updated throughout the entire process. Overall an excellent team to have as a renter in Massachusetts!

Tim at CJL recently helped us with the sale of our family home. It was an unusual property and he…read moredid a great job of marketing it to the appropriate buyers. He worked very hard throughout the process, keeping us informed every step of the way. We were surprised at how fast things happened, but all for the best. Tim's professional and friendly manner made him a pleasure to work with. I would not hesitate to recommend Tim and CJL!

Natalie, the Assistant Property Manager, is awesome. She has gone WAY above and beyond for me on…read moretwo separate occasions. The apartment complex is very kid-friendly and quiet. The dog park is great. Recommend it to anyone looking for a place!

Overpriced, dirty apartments. Broken down amenities that never get repaired. Constant flooding in…read morethe apartments. Management doesn't care