to whom it may concern all your maintaince workers ar very good @ what they do. they come in a…read moretimley manner resolve the problem.Robert is great & all trhe rest of your maintance people are great also. also the office staff are very helpful & appriceative to us thank you for everything you for us. Thank you . The Bakers @4112

Haynes Farm is awesome. We have lived here for just over 3 years and it's consistently great. So…read moremuch for families especially - well-behaved kids playing outside on the weekends - next to Bar-B-Que area with adults... oh, and did I say playground on the other side of the property for kids? Swimming pool? Basketball Court? Gym for adults? AND - the nicest management STAFF you can possibly imagine. Mail/package reception and super fast repair/maintenance. Never had a problem here - highly recommend :-) [Not sure why someone said the buildings were loud. It's not loud at all. I've lived in some apartment buildings where you could literally hear the upstairs cat's toenails clicking on hardwood floor or lapping water from a bowl. Nothing like that here - or loud, crazy neighbors. Everyone here is very nice.]

It's too expensive and people steal packages in the mail room. Don't trust leaving your mail in the…read moremailroom, especially the mailroom for residents who live in building 14000. I'm so mad about this incident. I will never trust anyone living here again. Karma will get the thief back

Over the last year, there have been many changes here including the loss of two long-term…read moremaintenance men who were friendly and completely responsive. Unfortunately, it is no longer a positive experience, as a resident. I have lived here almost 3 years. As of the last year, the office staff has come become completely non-responsive, and the maintenance service is non-existent. I do not recommend living here. The cost is excessive for what you receive in return.

STAY AWAY! DO NOT LIVE HERE IF YOU VALUE ENJOYING YOUR HOME IN PEACE AND NOT BEING HARASSED!…read more If I could give this place 0 stars I would. It has been nothing short of a nightmare living at Avalon Marlborough. Since 3-4 months into my lease, I have suffered continued harassment orchestrated by my neighbors and the incompetent property manager Elizabeth Murak. It is a known and documented tactic that as soon as a Black person moves into the neighborhood and a neighbor starts complaining of odor, it's racially motivated. They came to my home and have even looked through my trash, CONFIRMED there was nothing coming from my unit -- in person and in writing. They have done an "inspection" over 3 times AND STILL continue to harass me. When the tactic of saying it smells like trash didn't work, they then moved on to say the smell must be coming from my dogs. They completely LIED and MADE UP that my dogs relieve themselves inside my home and that there are pee pads everywhere... AGAIN, WHAT!?? How is it possible a neighbor is allowed to fabricate and lie to this extent and when confronted, the office does nothing about it? In fact, they are fueling her racially motivated claims. I have video footage of the day the office came to my home, in which you can clearly see the home is clean, no pee pads, and my dogs' area is spotless. I have no idea of the communications between the neighbor and the office or who exactly is saying what. They come to my home whenever they want and disrupt my day. I have a job, I work from home, I don't have time for this. I know for a fact they have not harassed the neighbors to the same extent they have harassed me. When I asked why, they said "because we know from the side where the smell is coming from." WHAT DOES THAT EVEN MEAN??? Clearly a bunch of geniuses are on the situation. To paint the picture, what separates my unit and the neighbors is the garage, and probably the kitchen has a shared wall. My dogs' room is in front of the house. Do you know how strong of an odor would need to be present to go through my dogs' room, through the garage, to their unit??? Nobody is using their brain when making conclusions, because that is absolutely the most ludicrous thing. Anyone walking by would then be making a complaint. You would be able to smell an odor from the outside of my home if a smell is SO STRONG that it's seeping through rooms and a concrete garage. I have VERY severe asthma. I am extremely sensitive to odors, dust, mold, etc. Besides the fact that I'm personally an organization and neat freak, I keep my home in immaculate condition. My home is professionally cleaned at a minimum 1-2 times a month, and I additionally regularly schedule bulk pickup to remove larger junk or trash (anything I can't donate to charity). I've been getting rid of old furniture and old items since moving in. I usually put anything into those large black contractor bags because it's easier. I've also ordered new items, so I have a lot of cardboard and packaging. Apparently, I'm not allowed to do that. They sent me a letter stating "There was large amounts of trash seen being taken away from your home in October." Thanks for confirming I'm under surveillance and you're watching me. But also, why am I not allowed to clean my home and make room for new things?? And how is it that you came to the conclusion that "odorous trash" was picked up from my home? Additionally, particularly where I live, it smells of marijuana, cigarettes, and the smaller dog park always has poop and the fake grass smells of urine. It's completely unsanitary. The people in this neighborhood who own smaller dogs do not pick up after their dogs. So let's be VERY serious -- there isn't an odor coming from my home. It's pure laziness and gross negligence on behalf of Elizabeth Murak and Avalon Marlborough. I'm not your scapegoat, and I'm not going to continually be harassed out of my home. These people are absolutely insane. I've had to leave my own home for extended amounts of time just so that I can try to relax. My hair is falling out due to the excessive stress they have brought upon my life from their lies and harassment. I've been living in housing communities for over a decade and have never experienced this level of discrimination or harassment. I've had to engage my counsel and the proper authorities to deal with this matter. It's an absolute waste of time and money. I regret nothing more than the day I moved into this property. If you are Black, you are not welcome in this neighborhood. Stay far away. The 2 guys from maintenance have always been kind when I interact with them. They are always quick to respond and very helpful. So I guess they can be excluded from this.

The one star is for the Maitenance crew...they are excellent!…read more Other than that, get ready for the whirlwind. If you couldn't actually see physical walls, you would think they didn't exist. It's extremely loud. Better hope that you don't live under anyone, because your light fixtures are gon be shakin. If you have a garage, good for you, enjoy those 2 spots, plus a free pass to take any other parking space you find to be convenient for you. No garage? Awesome! You are the winner of being able to park far from your apartment when you get home from work. Have kids? Good for you because not only is there play parks, there's also driveways and parking lots for them to run around in. Who doesn't like dog poo....there's tons of dog poo stations with FREE BAGS. But wait there's more! There's thousands of square feet of soft grassy areas for the dog poo to dry out on. It is utter chaos. Tons of completely unenforced rules, and remarkably frustrating parking that neither Avalon, or anyone else cares about. The idea of, and esthetics of these places are cute, but it's a cash grab. HIGH TIER PRICING, MEDIOCRE TIER LIVING. Individual results I'm sure, will vary. This is just some things we noticed once we moved in. I wouldn't post if anything were addressed, but they weren't, and aren't.​

We have lived here for 5+ years. Beautiful clean grounds and top notch maintenance department. Luis…read moreis the best. Everything gets fixed promptly and correctly!

Long time resident. Many more positives than negatives. Attention to maintenance requests is a big…read moreplus. Maintenance Specialist, Luis, is OUTSTANDING. He gets 5 stars! Most often, I am not here when he completes a task, and when I return, I see the results of his magic. Today I was here to see Luis the Magician in person as he replaced a 30+ year washer/dryer in my unit. No small feat. Luis completed the job efficiently, thoroughly, quickly and safely, all with a smile and a positive attitude. And I have a second-floor unit! Luis is a tremendous asset for Avana Marlborough!

I had the pleasure of living here for 3 years and was very sad that I had leave…read more Apartments are modern with all of the amenities anyone would want or need. There is a great club house with free coffee and a large screen tv to watch games. The pool area is great in the summer and it very family friendly. The whole complex is very pet friendly - lots of happy dogs being walked. The management team is always there to answer any questions and any repair requests are handled within an appropriate period of time. If you are looking in the area I would suggest giving this place a shot. You will not be disappointed.

Nice simple units with solid amenities and management. I have never brought trash down to find…read morenowhere to leave it, and messes produced by other tenants are cleaned quickly. I live on the fourth floor, which I recommend to avoid noise and for privacy.

staff is not behaving properly for one problem I have to call 4 times molds are there in my house…read moreno one listens I have to call 4 times for broken kitchen cabinet and broken towel hanger in bathroom

From the beauty of the grounds to the maintenance team that is second to none (Eric), I am one of…read moreShrewsbury Commons biggest fans! It isn't perfect, but as close as it gets! I rented here for two years and then bought an available condo after my lease was up, that's how much I love this place! The office staff is friendly and efficient and will give it their utmost no matter the situation! I highly recommend Shrewsbury Commons if you're looking for an excellent rental or a lovely condo for the long term in an area second to none!

Jake is honest, has quick communication and response. He came out a few months ago when our garage…read moredoor opener seemed to be struggling. He said to wait for replacement....but that replacement day came this week. He was able to do the work within 24 hours of reaching out to him. He is honest and we have used him before and will continue to use him and recommend his business.

Jake did an outstanding job highly recommend him and Tri-boro grarage. Very professional and…read moreefficient give them five stars

Tim at CJL recently helped us with the sale of our family home. It was an unusual property and he…read moredid a great job of marketing it to the appropriate buyers. He worked very hard throughout the process, keeping us informed every step of the way. We were surprised at how fast things happened, but all for the best. Tim's professional and friendly manner made him a pleasure to work with. I would not hesitate to recommend Tim and CJL!

We have had a great experience with CJL over the past 4 years. The team is always responsive,…read morefriendly, and happy to help in a timely manner. Shout out to Caren K. who has been a huge help with our lease renewal, always making sure we stay informed and updated throughout the entire process. Overall an excellent team to have as a renter in Massachusetts!

I am blown away with how many events and activities Audubon Shrewsbury does!…read more My kids loved the petting zoo and ice cream truck events. They've made so many friends here and the community welcomed us with open arms. They're so excited for Halloween here. The staff has gone so above and beyond as well. Every time we need some thing fixed they are on it right away and so understanding. Highly recommend for anyone looking for a great community close to the schools.

I normally don't leave reviews, but I feel it's important to warn others before renting from this…read moreproperty. Our experience moving out was nothing short of frustrating, unprofessional, and, frankly, illegal under Massachusetts tenant law. When we vacated the apartment, we were told on September 24, 2025, that we would receive a refund of $633.98 from our $3,320 security deposit. I even provided receipts for professional carpet cleaning and general cleaning of the apartment, as requested. Then, weeks later, I received a letter dated October 6, 2025, stating that our refund had been reduced to $383.98 -- with no explanation or itemized list of deductions. According to Massachusetts General Law c. 186, §15B, landlords are legally required to provide a detailed, itemized list of damages and receipts for any deductions within 30 days of the lease ending. Failure to do so means they forfeit the right to withhold any portion of the deposit. To make matters worse, the deductions they appear to be taking are not even allowed under state law. In Massachusetts, a landlord cannot legally charge for "routine cleaning" or carpet cleaning unless there is actual damage beyond normal wear and tear. Even if your lease states you must have the carpets professionally cleaned or the unit cleaned before moving out, that clause is unenforceable -- state law overrides lease language. Our security deposit was $3,320, and after $2,480.80 was deducted for September rent and trash (which we agreed upon), that left $839.20 due back to us. Instead, we were told two different refund amounts -- $633.98 and then $383.98 -- with no receipts or explanation for why the amount was reduced. When I reached out for clarification, I received no transparent response or breakdown of charges. At this point, not only is the handling of the security deposit a clear violation of Massachusetts law, but it also reflects extremely poor management practices. Tenants deserve to be treated fairly and with transparency -- not left guessing where hundreds of dollars of their own money went. If you're considering renting here, be cautious and document everything. Take photos before and after moving out, save every email, and know your rights under Massachusetts law. Based on my experience, I wouldn't recommend this property to anyone who expects honesty or professionalism in how their security deposit is handled.