Very non attentive and non caring due to patient's age. Most of the time spent documenting on…read moreipads, and very little to no interaction with patient during the entire 60 day term. Wondering when their start time begins; mainly sitting in the car documenting? before entering home; time spent in home 15 minutes or less, also documenting on ipad. This was for nursing, ot and pt.

Zero stars on this! Issues with showing up when meds needed to be helped with. The drs changed her…read moremeds and it was confusing. I needed to help my mom with her meds as she is legally blind. I am her PCA and need to be there when they come. I was busy that day and couldn't be there when they called. The appointment was scheduled for Wed and it was Monday. I told them we would need to keep the appointment for Wed and she called the office. The office called the police because I would not let them into the house. 4 cruisers in my driveway. They said I manipulated my mother's healthcare. They also made up a story and said I threatened to pour hot water on my mother's head! This place is crazy... PLEASE DON'T HAVE ANYTHING TO DO WITH THIS COMPANY!!!

My mother has been here since January. She is in her final…read morestages of life and on hospice. The staff here have been so good to her !! I feel they have treated her with the utmost dignity,care and respect. I'd like to thank the staff: CC, Polly Rosa just to name a few. Thank you for caring for my mother!

What a lovely home this is. If you or a loved one have to spend time recovering from something…read moreuntoward, this is a very comfortable place to do so. Nice staff that go out of their way to make the residents feel comfortable, the menu is varied and well prepared, the rooms are pleasant and for me the most important thing - no "living odors" in the halls! The public visiting rooms are beautiful; oriental rugs, comfortable chairs and sofas with plenty of room to maneuver wheelchairs through. The dining room is set up with seating matched by the staff but you skip can this if you prefer and have meals in your room. Also, takeout food is acceptable as diets allow which is always a plus for someone shut inside indefinitely. All in all, my family was very pleased with this facility, and our recommendations to friends were also echoed positively by them. It's the go-to for our family for care emergencies going forward.

I truly enjoy my work as a caregiver at Home Instead in Norwell . The office staff takes care to…read moreensure clients and caregivers are happy and all needs are met . They are flexible w schedules and work around my available hours . As a caregiver for Home Instead , I am able to work local & give back to the community. Pay is competitive, yearly raises and end of year bonus. They offer paid training classes , and have Quarterly feedback meetings . . The office staff , is knowledgeable and supportive. I would highly recommend working here .

Home instead has been helping with my Mom's care for a couple of years now. The caregivers are kind…read moreand good at the job they do. Office staff is very good as well. Only area for improvement is follow up phone calls when calling in.

We were so fortunate to have an amazingly compassionate, thoughtful and caring hospice team at…read moreFaith and Family. All members of the team were tightly coordinated and in sync in supporting us as my husband's transition accelerated after a very painful fracture of the shoulder. From Faith, a very experienced hospice aide, to McKenzie, the case manager who visited us almost every day, to Connie the weekend nurse whose wisdom, insight and patience carried us forward, to Catherine, the social worker, Valerie, Reiki specialist, and Frank the Chaplin - all brought unique and supportive perspectives as we navigated this challenging time. My husband and I wanted to do hospice at home and as his decline accelerated, this hospice team made the journey possible. I am forever grateful for the wonderful care my husband received and the comfort care my family was given. I would strongly recommend this hospice! Hard to express how truly outstanding the team was!!

Faith & family hospice has the most compassionate staff. From the beginning, with our intake…read morenurse,Emily to our primary nurse, Lindsay we were treated with respect, caring & expertise. If someone was unable to answer a question, they admitted it & got the answer for us. As a nurse, I can be very picky with medical care. We were so lucky to have Lindsay as the primary nurse for my mother in law. She guided the entire family ( 6 children!!!) through the dying process. She was able to anticipate needs of everyone & facilitated them, while always putting my mother in law first. She was also able to arrange for a well needed massage from Poppy who was perfect. I cannot say enough about this hospice team!!! The best- don't go anywhere else.

My appointment is today tuesday feb.4 ,at 1:10 pm.,for a branch block nerve injection in my lumbar…read morelower back , can't wait to get some relief from the never ending pain. everyone has been so super nice to me there.I know I am in good hands. I would like to recommend them to anyone who has debilitating back pain.,wish me luck!

Hi: this review is for Dr. Michael Lubrano. Yes I've been there several times .I currently have a…read moregreat Dr. on the 2nd floor .I have chronic arthritis in my left knee .I met a young man there named Dr.Michael Lubrano .He's an anesthesiologist.Very Bright ,very nice ,He has given me a nerve block that worked great .Got me out pain for several months.Then I went back recently and he performed a radio frequency knee ablation .Omg! So far so good .I'm not in pain yay!!! I certainly would recommend him to any of my friends and family or to anyone suffering in pain I think if he can help you he will. All I can say is he and his staff are terrific they're very warm and caring people....I'm so grateful to him .I feel great.So yes I'd give him 5 stars for sure ! Lola R.

Put it this way, horrible administration & Human Resources department. I asked for a handbook for 1…read moremonth when I started noticing things getting very sketchy...like a gut feeling something is not right...Human Resources kept saying they will provide me with a handbook, nothing! I finally had to call corporate after patiently waiting 1 month..Colonial HR was not happy about that & I still never received a handbook. I even left voicemails to Mr. Bane himself.. Not even a common courtesy phone call in return. The Rules were NEVER consistant, no communication, and the Activity department left residents consistantly ALONE during transporting in hallways even when nobody was ever around ever to watch them, very scary!!! Activities never started on time either. The Activities department made residents go to certain activities against what they really wanted to do..pre-made activity list..which FYI is against Medicare. No bedside manner & few staff members actually had compassion. The hallways smelled like urine and it really was a sad cold environment. I felt so bad for these poor residents and their familys. Justice has been served by this place being permanently closed. The new administrator just liked his title, period.

It took 4 days to get my mom a call button that worked and a light that worked above her bed. I…read moreworked in nursing homes and not only would this be unacceptable but illegal. She sat in a wheelchair covered in blood on her hands and pants starring at a wall when I visited. Just utterly disgusted!!! The bathroom is shared by 4 patients. I asked several times to dress her in real clothes and not a Johnny. They could care less about any sort of dignity she has left. Her hair was matted and could not get an aide in to clean her up, they were too busy so I did it myself. There are other things I won't post that are even more horrible. The place is dirty and smells like urine. I'm am surprised the state hasn't shut it down.

Imagine giving your physically healthy, eighty-five-year-old mother to alleged professional…read morecaretakers in late June and paying $8200.00 per month only for her to wind up in the hospital dehydrated just when the bulk of the money is running out and PACE funds are going to start in late August? If a family member paid themselves $8200.00 out of their relative's bank account then that person suddenly became ill, that person would be suspected of elder abuse, but if you are an assisted living facility, it is business as usual and rationalized away as natural because the person is old and has dementia. This woman entered the physically healthiest person in the facility, even more fit than some of the staff, and left wheelchair bound the rest of her life, left too weak to survive for long after leaving. The hospital stated that she did not have a UTI and could determine no other causes. Prior to her admission to Windrose, my mother did not even let a stroke stop her and bounced back. So how does a person get dehydrated? Windrose at Weymouth controls every aspect of a resident's environment and what they eat and drink. Do people get dehydrated if they are not given enough water or their room is too hot? I've requested that the appropriate authorities investigate since there is no medical explanation, but I've heard nothing back, so I'll probably have to do more by going public. Dementia destroys the mind and ultimately the body as it forgets how to function, but not this quickly. On a pure business and logistics level, the only competent people were Taniesha McAllister, who had to fix numerous billing errors and Windrose at Woburn's inability to return a security deposit to me when my mother transferred, and Melvin Santiago, the maintenance director who treated my mother's belongings as if they were his own. While I did not meet everyone in the facility, it was astounding that they were unable to spell my mother's name correctly, which affected the paperwork at the hospital, have my phone number incorrectly listed in their records and would claim that they could not reach me even though numerous Windrose employees called and texted me all the time, could not provide the correct paperwork for the lease and other items for months, provide the correct amounts due before moving in or answer direct questions correctly about how public funding would work. They only gave clear answers when the money ran out, and while only God knows the intent of a person's heart, they could have been playing a shell game to get all the private funds while they were available. Even though I saw these red flags, based on experience with Windrose at Woburn and other places, I figured that some people are better with caretaking than business and tried not to hold it against them. My mom will soon die because I trusted them to be good at something. Do not make the mistake that I did. All the money seems to go to Windrose at Weymouth with little of the responsibility. If you are considering an assisted living residence and it has the name Windrose or HallKeen attached, think overpromise, underdeliver....with grave consequences. I would only recommend it if you hate someone and want them to become debilitated as soon as possible. I plan to review Windrose at Woburn so if you want to find out how this story began, please check to see if it is up.