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Plymouth, MA

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Answers for Elders

3.4 (5 reviews)
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7 years ago

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Barbara C.

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6 months ago

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Raphael O.

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5 years ago

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13 years ago

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Barbara C.

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11 years ago

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New Leaf Transitions Move Management Professionals - New Leaf Transitions

New Leaf Transitions Move Management Professionals

(4 reviews)

Well, Ingrid certainly knows how to contact a mover and do some things. HOWEVER, I used her…read moreservices twice and when it happened to be on site on the actual day the move, I found Ingrid to be very impatient, and would interrupt the movers when they were trying to ask me a question. The first time I used her services I thought perhaps she was just having a bad day. The second time I realized I was just better off doing it myself.

DO NOT HIRE THEM!!! They were highly incompetent in almost every aspect of our move. The truth of…read morethe matter is that they are taking advantage of the elderly and people in vulnerable positions. Let me explain. I am disabled. My mother works all day. My Stepfather passed away in 2017. Our Large Estate was too much for us to handle on our own. We needed a clean out done (lots of junk) But also needed movers to help us pack what we would be taking with us. They claim to "Do it all!" Boy they sure do! They'll DO you alright. DO ya right in to the dirt pal! Don't get me started on their cleaning expertise. The place was so clean it was spotless almost as if our possessions weren't even there! Oh wait a minute, that's because they weren't! They'll clean you right out! They come in and under the guise of helping you pack, eye ball all of your belongings and decide what they will keep for themselves to sell off and what junk they will wrap up and send off with you! My mother can not believe how many of her precious things were not packed and mine too. The owner Ingrid wrapped up my stepdads ashes! His ashes! The one thing my mom said she'd personally bring with her they packed up. and very disrespectfully at that. Thank god my mom saw them in the box on the floor. Ingrid then tried to convince me that I did not need my rolling closet that was like 100$ I assured her that I did need it. Guess what! She decided I didn't! She kept it! My moms reclining chair. They took it! My mom flipped and they brought it back. The back that had been damaged previously was already fixed!!! They played it off like that was a favor.. lady had our chair fixed and never told us about it haha! Sounds more like it was getting ready to be sold rather. Plenty more went wrong here I won't continue. Ok I will. They took my tools and my brother had to go retrieve them. He approached a guy on the truck. The guy pretended he "Didn't see NO tools!" His words. My bro spotted them behind the guy. GUY was blocking/hiding them with his body! Furious and befuddled that the jig was up the guy threw them at my brother. Not only did they poach anything of value that we didn't specifically say pack. They were highly disrespectful with the things they packed for us and super gentle with everything in the clean out. I mean it's almost as if the trucks were swapped and we got the clean out truck and they kept our possessions. I mean the truly disgusting and despicable part of it is that the place pretends to be a beacon of light in a tough time. Like especially after grief or a death apparently or a loved one too old to take care of themselves. They cater to retirement homes and estate sales etc..etc.. I'm disabled but I'm only 26 and am able to tell you all what happened. I can't imagine how many sickly and elderly people these folks must have Swindled that simply can't speak on it. I mean retirement homes for goodness sake. From a hypothetical stand point I could easily imagine an elderly woman saying "hey where's this and where is that?" But everybody just thinks she's old and crazy and never had a radio from 1936 or maybe she even thought the year now is 1936 so like who would really care right??? Nobody would care that's who and that's exactly what New Leaf is counting on. Their counting on that very sentiment all the way to the bank!!! How do these folks from retirement homes feel I wonder. That their stuff was taken. It was (hypothetically but entirely possible) an old person's that probably can't use a computer and give a review or they're dead and buried and rolling in their grave. Not able to say how mortified they are that their possessions were hawked and sold and everything was handled with utter carelessness. My mom had to write on the boxes with a sharpie because even their stickers were cheap. They would fall right off and wait here's the shocking climax...even more stuff got mixed up and "lost" ..cough "sold " Not to mention this was not a cheap service. So we essentially paid to have our items stolen from us and sold elsewhere for a profit. The term from Seinfeld "double dipping" comes to mind.

Laurelwood at The Pinehills

Laurelwood at The Pinehills

(3 reviews)

Exceptional from day one and continues to be a leader in the community. I would recommend this…read morefacility for any/all friends and family as they took great care of my uncle and aunt for a number of years. They took time to engage them both in the daily activities and were eager to assist in every aspect of their lives. I commend everyone in the facility especially the director, Sue McKenna and Mary Beth at the front welcome desk daily. I would never consider anywhere else if the need for a facility comes up again. This team sets the bar and the food, activities and more are the best in the industry. Thank you all for a job well done! Regards, Joe V.

My mother recently moved to the Avita ward from another assisted living facility. I cannot even…read morebegin to express how happy I am that we made this change. My mother was not being cared for very well in her assisted living facility so I was desperate to make a change but only wanted to make that change once. My mother has thrived since moving to Laurelwoods. The staff are truly fantastic - you really feel they care about the patients and that they truly enjoy their jobs. This is reinforced by the caring, competent and engaged management team. My mother is happy every time I speak with her which makes me in return very happy. I would recommend this facility to absolutely everyone and anyone who needs good quality care. Hands down the best decision I ever made for my mother!

Answers for Elders - homehealthcare - Updated October 2026

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