I have been coming here for parts for years Richard is wonderful. Always willing to help find me…read morewhere I need Great personality. Always goes out of his way to make sure he helps me

June 9th, 2021 arrived at 1:15pm…read more You must Avoid this place at all cost!!!!!! I went to this junk yard that was hidden in the woods with No signs out by the roads. Looks shady like others mentioned on Yelp!! This is my situation, I told him I am look for a TCM for a 1993 Honda Accord and he point me the left saying the the car just came in and was caught on fire, but was stopped before further damage was done. I was hoping the cars electronics are fine. I asked him, if this car TCM is bad, will he have another car with the same year. He looked at me like I asked him a stupid question, he said the car just came in and the TCM should be fine. Again, I ask him where's the other car. I told him, I don't want to bother you with what your doing just in case this one turns out bad. After making it about him he pointed to back right corner. That wasn't hard, I thought. Some people just a control freak!! I found the car with the window down and we just had a big rain yesterday. I uninstall the box and I decided to open the box to make sure the board was fine. I found some water spots and burnt spot on the circuit board. I took some pictures to show him, if needed. I put everything back together and called him for the other cars location. He got mad after I told him that I open the box. He told me to come the front and he's going to escort me out. I thought maybe he misunderstood me, so I explain to him again why I did what I did, he was still adamant about me leaving. I told him how else would I have known, if didn't open the box. I told him I came here because I have a burnt capacitor. My Board is burnt, but in waaaaaaaay better condition!!!!! I asked so you rather have me just buy a bad board, if I did would you have given me another TCM or a refund, he said NO!!!! No returns, he said. So you should understand why I did what I did than!!!! I said to him. I was talking through the door way of his little trailer door calling him a scammer and a con artist!!! I told him he can keep all his used junk and left. He never left his small trailer to escort me out, jiven fool!! I called another place (LQK) and mention my situation. I wanted to understand their take on what I did, if it was wrong and he didn't see nothing wrong. He said, if I have a TCM for you to open, I would and also give you 6 months warranty. I don't want to hurt his way of making money to survive, but I feel I have warn others about his business tactics. Did I also mentioned the TCM that went bad was purchased from here ( Pennys Junk). I had to give him a STAR to rate this place otherwise I give him nothing.

what business establishment does not greet customers when they come in. I felt like i was not…read morewelcomed there at all. I will not visit this location any more. the auto parts are great but the customer service is pathetic. This company should work on training employees on customer service.

Store has horrible customer service, have been waiting for my part to arrive for weeks now and they…read morejust keep saying it will arrive the next day but never does. Un top of that now I gotta wait another week for my refund. no one in the store know what they're doing.

Staff were helpful and polite. Suggest specials they were having and saved me some money.read more

I came to O'reiley's because I had a fuse blown on my car. I requested some help from the…read moreassociates. They lent me pliers and I pulled out a fuse labeled pwr. Before i bought the new fuse, I asked the salesman to double check the diagram for me. For some reason (probably because he thought I was annoying) he was like, well actually, on your model (a 2009 toyota prius) the OBD and the cigarette lighters share a fuse. I was like okay. if you're sure I will trust your expertise. He was lying. Lying to make a sale.

Robert was beyond helpful, not only was it quick and easy he let me know about future issues ahead…read moreof time. I couldn't ask for a better auto zone experience. I will definitely be back to see Robert!

I stopped in because I thought I needed a new car battery. Wallace was a life saver!! He helped…read moreswitch out my terrible corroded battery for a new one. His patience was commendable and he was so nice. Highly recommend this location, the staff are really great and they know what they are doing over there!

Thank you for the service. My daughter is very excited! Everything was amazing. I look forward…read moreto shopping with you in the near future.

When to this location for a new battery the employee Ezwakachi was the one helping with purchasing…read moreand installing the battery. When we got outside it was dark so I offered to hold a light for him he told me he did not need me to do anything but have a seat in my car until he was finished. But when a male customer came and asked him if he needed him to hold a light for him Ezwakachi said thank you so much that would help a lot. As a female I felt insulted that he made it seem like I did not already offer to do that for him and I wasn't capable to hold a light for him so that he can get the battery in faster. Once he put in the battery the car started we went into the store to get the receipt come back out less than 5 mins the car would not start. When I informed Ezwakachi he acted as if he had an attitude by sighing hard and storming to him manager. He has terrible customer service skills. I will never do business with this store again and advice others not to go here either.

They are always helpful polite and have the parts that i need. Amazing prices that you can't find…read moreanywhere else.

Prices are mismarked (lower) all over store. One big "bait-n-switch"…read more Computer system is garbage. It will not allow managers to adjust prices. I have to assume they are going to close all locations and go automated. Sad - Brad

If you're looking for a new car battery, truck battery, deep cycle battery, or anything in…read morebetween--look no further than Interstate Battery of Northern Virginia. I've been buying batteries from them for over 15 years, and they've never let me down. This is a locally owned, family-run business that's been a proud distributor of Interstate Batteries for over 50 years--and it shows in everything they do. The product is top-notch (seriously, outrageously dependable) and it's backed by a team that's just as reliable. Friendly, knowledgeable, and always ready to help--these folks know their stuff and treat you like more than just a sale. They carry a huge onsite inventory, so whether you need a car battery replacement, marine battery, golf cart battery, or battery for your lawn equipment, chances are they've got it in stock and ready. Even better? They offer fast delivery service to local auto repair shops and dealers, so if you're in the business, they're a great partner to have. Support local. Get the best. Go with Interstate Battery of Northern VA--you'll be glad you did.

Once again, these people are phenomenal! They treat their customers with utmost respect. They…read morereally listen and have solved every problem I've ever tossed their way. Their kindness and professionalism means so much to me, and I'm now a customer for life! Saturday I needed a new car battery. Today it was a fob battery. They are amazing!

Good salvage yard. If you need parts and aren't afraid to go scrounging and salvaging, then give…read morethem a try.

Sold me a bad Engine for my 2000 Nissan Maxima. Engine failed compression test, was missing exhaust…read moremanifold. Paid them $25.00 delivery fee. America Auto Salvage refuses to replace the engine or honor the 30 day replacement warranty. The seller Tony is a scam artist and crook. Was very disrespectful to my wife. I will be taking civil action against this company for failure to honor its replacement policy. They charged me $502.00 dollars for a blown engine.

great experience here! William was the tech who assisted me - he tested the battery and replaced it…read morewhen it became obvious that was the issue. he was very friendly and personable and made me feel welcome in an environment that I don't know much about. highly recommend William and the rest of the team here.

Terrible service! I originally went to the True Value hardware store (RICE) to find a bolt for my…read moreold Toyota Pickup. Unfortunately, I missed them as they closed at 1900. I recalled an O'Reilly store had opened up just up the street so I figured I'd have a look and see if they carried bolts. I walk into the store and I am the single customer. Two people behind the counter; a young lade and man. No greeting, no "can I help you"... they were interested in nothing except chatting to each other. I located the small selection of bolts in the store after a few minutes and I asked the young man if he had a thread gauge for the bolt. He responded with "no" and offered no assistance. I said "well then", set the bolts on the counter and walked out. I definitely wont go back anytime soon, if ever.

The WORST auto parts shop in woodbridge. I was told my brakes had a 2 year warranty & OBVIOUSLY…read morethis horrible establishment couldn't even sell proper brakes I spent ($320) and was told that I had a 2 year warranty October 29, 2025 and Today August 28, 2026 I've been having issues with the brakes yet I was told they would last 2 years but of course that was another lie! If you want full transparency I wouldn't come to this location, they're not on one accord -- the sales person who sold me the brakes back in October told me for ANY reason to bring them back if I have issues and the horribly unprofessional management have no ways to fix the issue and basically said it's not their problem. As a customer I will never shop with this establishment again. If you want TRUTH, and CONSISTENCY i'd shop with the REAL Advanced Auto where they HONOR their word, Not this low budget knock off place. I wanted to save a few dollars that's why I came here & in all honesty I should've paid the extra few hundred dollars for quality service at the real store. This place is such a scam. so RUN.

Approached the counter for the General manager to not even look up to acknowledge his customer…read more Then was told, due to him being the only one staffed that I'd have to wait to be helped until everyone else is line is taken care of. If that's how the person in charge conducts themselves l, then I don't want to give that branch my money.