I came in to get a new headlight for my honda crv 2018. The staff member Edgar was extremely helpful and he even installed it for me with no problem at all. THANK YOU EDGAR! read more

Joseph Aguirre is the man!!! This guy has the best customer service ever!!! He was very helpful. This guys should be the manager!

The absolute best selection of auto parts and the best customer service even though the parking is not ideal. It's well that very clean they were able to help me get what I needed to get my car back on the road highly recommended and great prices and value they have an awesome selection of accessories. Highly recommended. read more

This place never has more than one person at the cash register. At least the last couple times I gave I never seen more then one. Everyone else is doing something else. But I mean I don't know what there job in tails. But I feel like they can ring more people up read more

ONLY FOR ERIC G. Who I witnessed help 4 people physically put windshield wipers on. Eric "trying" to manage and another coworker (big dude tall rugged grouchy no name badge..) with attitude behind the wall answering no to Eric's request of assistance.. 7 people in line and it had been an easy 8 minutes with no movement. He showed himself, straight shit face totally hates life and could care less about customers!! His demeanor was nasty and he's mumbling behind Eric as Eric's trying to finish our transaction.. I believe people in the other line just walked out with stuff. Clearly something is wrong at this location. Eric G is working his ass off. 5 stars Thanks for your help. 12/100 read more

Horrible customer service. I walk in to get a simple relay switch but wasn't able to find it so I then wait in line to be helped. There were 2 people in front of me buying a battery but couldn't afford it so they left. There was an older guy helping them & he ends having to restart his system to be able to help me. At this point of been in the store for over 20 mins & when I was about to be helped the 2 other guys come back in & get helped before me after I've been waiting. I won't be coming to this store again & if you value your time like I do I recommend not going to this store in particular. Still like AutoZone just not their employees. read more

Not very happy with the service I got at the parts department, seemed like the attendant was no very interested in solving my problem; after getting a nice welcome at the service department, I was walked to the parts department, after a few minutes wait, a young person appeared, explained the issue, and was told to wait, then came back with an invoice for $45.00!!!! Just needed 6 screws to hold the license plate for my car, he did not say anything else read more

Went to get a battery replaced,luckily I still had warranty and I was helped right away.

Great Service. Jill and Jesus very helpful. Helped bye putting my oil and change tail light and front light. Thank you so much.

Just wanted to thank the people that work there. For one of there employees was very honest. I left my atm card there and didn't notice it missing until today. I called the store and they said they had the card. The manager said one of there employees saw it and put it up for me. I will definitely come back to this store. I am very grateful. read more

Very helpful! I don't know anything about cars and almost bought the wrong parts to give my car AC a recharge. Frankie took care of me by telling me what I needed and he even guided me through fixing it myself. I couldn't be more grateful for honest and helpful service. Thank you Frankie! read more

How the hell does an auto store not have an obd1 scanner this is why I hate this place full of people that don't know shit about cars, employee hands me ob2 after I tell him obd1 lmao do y'all not listen either, hire people with experience should of just stuck with Oreillys read more

Great service by Frankie the Manager. I went in for a car key battery and he did an awesome job in not only with the battery but also help me with fixing the screw on the key case. He went beyond to help me. Always good service at this location. Thank you Frankie! read more

I have a commercial account at Autozone. I buy a lot of parts on a weekly basis. This store has the worst customer service for commercial customers. I'm sure it's the same for regular customers. Unfortunately for me it's the closest store I have and that's why I go there. But every time I go in, they all drag their feet to move. They are slow and it's not just their system, it's like they hate working there. I am a Diamond commercial account because of the volume I order. I'm always polite to them regardless of their attitude. I hope corporate will read this and make a change or I will go to a competitor. read more

Out of all the Autozones Ive been to in South Central, they wait till I come to Whittier to give me one with bad customer service.

Ok I'm going to give them 3 stars only because I've been there before with great customer service but I went there this morning and there was about 5 maybe 6 employees standing around and nobody asked if I needed help, Sad read more

My battery died down the street and I decided to not get a battery with AAA. I went down the street and Hannah was super nice and speedy! She helped me check my battery to make sure it needed to be swapped first. Thanks for the battery change! read more

I needed to replace my car battery, i first went to the La Mirada on imperial location to replace the battery but they told me they don't install the battery & basically couldn't help me. i called this location & they told me they would gladly help me. Johnathan was able to replace & install my battery with no hesitation. he was very friendly & helpful. read more

They don't even honor their own sales because 1 item was off even though it cost the same and that's how they had it sitting out I have the pictures to prove it read more

AutoZone - Don't trust this place they don't even honor their own promotions 1 item is off by color of glove and it doesn't make the offer complete. - Auto Parts & Supplies Near Me - Whittier, California

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Sad that the ONLY way this corporation can "look up" a transaction is via phone number and receipt. Well, our receipt is most likely in the trash and the transaction does not come up via phone number (could have been inserted wrong)! The only thing we have is our bank statement and they are not able to help us. AutoZone, you are failing to help honest customers. There should be a better tracking system put in place. So very frustrated! Future customers, don't throw away your receipts and make sure you're getting credit on the correct phone number! read more

Just went in with my husband to get oil and an oil filter and the girl who rang us up was so rude to us and customers and not knowledgeable at all. read more

Most employees here are very rude, and don't have customer skills. The male manager with black and white hair is super rude and like most of the others don't want to be bothered. They do have one young girl that is very helpful and cheerful when asked a question. Corp. Needs to make changes move up the employees that deserve that position. read more

Today I went to my local Auto Zone to warranty my Optima battery D34-78. The young lady behind the counter did her job and tested battery and confirm it was dead. She warrantied my battery with what I thought was/is a new one from there shelf. Came home and unlocked my car with the key since I had no battery in it, installed battery then went to start my car and result of no power when key is turned. I checked the battery voltage with my Fluke 88 meter and battery registered 2.47v dead. I called the store and explain I was just there and told the lady over the phone that there battery is dead and she then went on to tell me that something is wrong with my car, cause the battery they gave me was new from a delivery earlier today. I try to explain to her that there is nothing wrong with my vehicle it is there battery and she respond we don't have no other one and take it to another store. If you don't have any automotive knowledge on how a battery and charging system works maybe you should listen to the customer, you may learn a thing or 2 being that are talking to a certified technician with over 15yrs background in the industry. Here are some photos backing my review read more

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Best service was provided today very helpful prices are fair location is perfect lots of parking . read more

AutoZone - Auto Parts & Supplies Near Me - Whittier, California

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Shitty customer service - cashiers must not like their job. Not coming to this spot anymore.

Very rude customer service and always understaffed i would defenitley avoid ever having to go here unless you want to get pissed off...

The girl that "helped" us at the register was rude! Didn't catch her a name. She has glasses and has dark hair. Rolled her eyes when we weren't sure about a specific part we needed and had to call our mechanic and had no patience. Don't know why if their was no one else waiting. read more

Horrible customer service..please avoid this autozone and DO NOT order any parts from this branch!!!!! They will sell you used parts and refuse to reimburse you.. read more

This place is awesome i liked how some of the reps help u out on ur problems with the car u got/have. Lester is always the most helpful person there. He has a good knowledge of cars and what to get. I give it 5 star read more

Not sure what can really be said about an auto parts store. workers were friendly, it was clean. I came in, found what I need it, bought it and left. Just wish there was an autozone closer to my house. would have saved me a lot of headache. read more

THIS PLACE ROCKS! My truck's battery died on me and the staff came out to replace the battery for me, while it was raining! In addition they informed me that I could get a discount on my battery if I had a warranty from my old battery. after a lot of searching they found my info on the system. kudos to the autozone staff!!! read more

Very helpful staff. It's always nice when the guy/girl behind the counter doesn't make you feel dumb when you don't know the name of a specific part. read more

I came in here to get my light replaced (so I thought)...before even selling me the light, Christian the manger, went outside to make sure it was indeed out and upon doing so, he realized it somehow became unplugged. After hooking it back up, my battery had died. NOT HIS FAULT! My battery was already messed up and hooking up the light was all it needed to completely drain on me. I considered jump starting it and he was ready to use his own vehicle to do so but I just bit the bullet and decided to get a new battery, I obviously needed one. It started to rain, I literally had no idea how to do anything on my car that needed to be done and he did it all without complaint and didn't make me feel like I was a burden or an annoyance in any way. He was so helpful and helped out a lady in need. I felt extremely grateful driving home that night. I'll def come back here again when I need to. read more

This AutoZone is great there's an employee named Lester I was going to do the servay and mention him but I think everyone should know he's a thumb up good guy he's helpful and kind I had a great time at this AutoZone and will go back next time I need something for my car thanks Lester God bless you read more

The customer service is amazing. Johnny patiently went through our many possible phone numbers until we found the one that our warranty was under. We will continue to be patrons of this auto zone. read more

The attendant was not very friendly the three other people ignore a lot of customers if you had small ticket items they didn't see you so yeah really bad read more

The staff at this location is very efficient. You can get in and out pretty quickly in this location most of the times. Really appreciated Ronnie and Alexandra's help in changing the lightbulb on my Prius recently! read more

The manager actually knew about cars and could talk about upgrading with some performance parts and what I could expect to gain by doing the mods. Store seems well stocked behind the counter. They had parts in stock where other locations would have to order and get the next day or two. read more

Autozone is suppose to help you care for your car. And when i went it for a "check engine light" Ray chinese looking guy who speaks spanish refused to help me. He gave me the machine and said he cant touch my car California law. I had no idea how to use the machine. He came outside to help another customer while i was still trying to figure it out. When he finished i called out to him 3 times and he just ignored me. On the 4th call he turned back and i asked him once more to please point out where i put the machine at he said No hes busy and has customers inside, i was there before those customers. He then turned around and made hand gestures like if i was stupid making a circle to show me what a wheel looked like. It was hot and I was there with my little cousin whos 5. We gave up after 20 minutes. He is SEXIST who has a problem getting his job done. IF YOU ARE A WOMAN And want to have a Boy named RAY belittle you go to this Auto zone. read more

Customer service was excellent! I think his name was Ricky, but I had no idea how to change a brake light to a car i had just bought and he not only lent me tools to do it but also helped me figure it out. Also, everyone there was very helpful. read more