I stopped by Glo Auto Parts recently to pick up some parts for my aging vehicle…read more The staff here is friendly, knowledgeable and helpful if you have questions or need assistance with your purchase. I was able to get everything I needed and for a fair price!

I drove up, I needed a brake light bulb. The gentleman brought me the bulb and sold it to me for a…read moreunbelievably low price, cause I recently bought one from a different auto parts store I said this can't be right, I don't mean to doubt you but this can't be right. " Ma'am I assure you it's the right bulb." Well, I still wasn't convinced so I asked him, "Do you have a tool I can borrow so I can check it b4 I leave. He came out to the car and put it on for me! It was the right bulb and cost me 1/10 of the price I was charged from the last time. I still am very much perplexed by the whole thing but I can tell you where I am going for my next car part, Glo Auto Parts.

From MI staying in Williamsburg for a limited time and had to get a 2" hitch installed on my…read moreNautilus. Portsmouth was the only shop in the region that could get it done not just in 10 days, but the next day. They had the parts on site. They installed the hitch and a 7-way electric plug with no problems whatsoever. All the other dealers needed 2-3 weeks to get the parts! This shop is FABULOUS, they have a large inventory of Truck and RV parts and accessories. Their waiting room is generous in size and has a TV and WIFI. The staff is invested in your success and care about you. Working with them was a wonderful experience. They even give you a cash discount, if you want to save 3%. I'm keeping them in my rolodex. BTW, when we arrived the store was in a little disarray. They had adopted a cat with a broken back and the cat had some how gotten loose and was hiding in a wall - and they had been taking pieces of the store apart to save the cat. Heartwarming story and true to the spirt of the staff at this store. God bless them.

Drove over an hour to get there. Arrived at 9:00am. Hours posted say 8:00am. The door was…read morelocked and lights off. Waste of a trip. Change your business hours or show up to work on time.

What a phenomenal off-road shop!! I was in Virgina Beach visiting some family & happened to…read morestumble across ETA off-road !! Carter, Mike & their entire team are absolutely top notch !! They answered all my questions regarding suspension along w/ tire / wheel fitment on a new F-250 I'm planning on purchasing soon!! They were steering me ( no pun intended ) to the new S&B / One Up Off-Road kit that just hit the market. They said it corrects all the caster alignment issues & loose steering feel that a lot of other companies fail to address. Their knowledge is absolutely unbelievable. Even though I'm in Texas, we talked about me buying the truck in Virgina, having them outfit it, & then I'll fly out & pick it up !! Stay tuned as this is going to bribe unbelievable build that I want to trust them with!! Super excited !! Final pics will be uploaded !!

Extremely Disappointed - Poor Communication and Zero Accountability…read moreI initially went to Easter Off Road to have a leveling kit and new tires installed. I returned a little while later to have a noise diagnosed, which involved removing my skid plate. I travel for work approximately 90% of the time, which the shop was fully aware of. When I called to schedule a time to have my skid plate put back on, I was informed that they had thrown it away without ever contacting me. The owner refused to reimburse me or replace the skid plate. He claimed they have a three-day policy for holding parts, yet also admitted that my skid plate sat there for a month before they threw it away. During that entire month, no one attempted to call, text, or email me to ask what I wanted done with my property. I also have an existing text thread with their service staff regarding my vehicle, and not a single message was sent letting me know that my skid plate was still there, that there was supposedly a deadline to pick it up, or that they intended to throw it away. If there is truly a three-day policy, that was never communicated to me before they disposed of my property. What makes this even more frustrating is that when I originally had my leveling kit installed, they specifically called and asked whether I wanted to keep the old parts. I said no, and they disposed of them. Clearly, they had both my contact information and an established way to communicate with me before disposing of parts, yet that same courtesy wasn't extended to a skid plate that was supposed to go back on my vehicle. My issue isn't simply that they threw away my property. It's the complete lack of communication and accountability afterward. They knew I travel extensively for work, had multiple ways to contact me, made no attempt to do so, and then refused to replace or reimburse me for something they chose to discard. A single phone call, text, or email could have prevented this entire situation. Instead, I'm now responsible for replacing a perfectly good skid plate because they threw it away without my permission. I expected much better communication and customer service from a shop entrusted with my vehicle. Unfortunately, based on how this was handled, I would not recommend Easter Off Road.

Even though they didn't have the part for me, they found it for me, which I appreciated. I hate…read morehaving to cold call places. I definitely recommend

Can't find a part you need to get your vehicle back on the road? Dealership is 3x the price?…read moreSalvaged used auto parts are the way to go. Much cheaper, find a mechanic that understands you are not made of money and will fix your car with used parts. The alternative way to go... zoom zoom zoom!

Working in the automotive repair business I always could rely on getting great service and quality…read moreparts from Napa. This also pertains to my personal shopping as well. The team working there got you covered with the answers and parts you need for your diy repairs. Yeah you pay a bit more but you get the quality, reliability and personalized service that comes with it!

I decided to drive over here after going to AutoZone across the street which only had one person…read moreworking at the counter and I stood in line for 10 minutes with no one talking to me. So I drove across the street to Napa to buy power steering fluid for my car where they had a lot of people behind the counters. So I purchased my power steering fluid and asked if someone could put it in for me? She said no we don't do that we're not insured I told her I should have stayed across the street where they help you out and put things in your car and on your car for you I guess I'll stick with AutoZone next time.

5 STAR service and a 5 STAR product purchased. I've been to this location in the past, but is been…read morea really long time. My wife has been begging me to replace her wipers and I swear honey I've been busy! So popped onto the O'Reilly's store to inquire about replacements and installation. The gentleman confirmed they had in stock and recommended the Bosch brand. They are also under warranty for a year. Checkout was smooth and he installed them in minutes. The entire process maybe was 10 minutes. I've been to competitors that were not close to as efficient on install. Absolutely recommend and will be back.

I came here looking for a left brake light bulb to replace. Usually, at these places, most people…read morewill help you find the bulbs but not replace them. Becky stepped outside the norm and helped me replace the bulb; it took her 5 minutes. It would have taken me about an hour because I would have researched it and did not have the right tools. Do not get me wrong, I could have done it, but the convenience and her positive attitude made it easier for me not to do it alone. I highly recommend this place for all your car parts needs. Ask for Becky - she is 5 Stars and above.

Friendly personnel, fair price, satisfied with the work done. Work done in a timely manner.read more

I dropped my vehicle off here on a weekday for an inspection right at opening at 8am. Ken was very…read morekind and helpful at the front desk. They managed to finish the inspection at about 9am with a pass. However, they found a small leak in my power steering fluid hose. He called me and I accepted that they go ahead and order the hose and I'd get it done there. I am very pleased with the service I received and how knowledge Ken was with my car. He also took pictures of the hose and everything surrounding it so hubby could see for himself. Side story: I had taken my vehicle to another shop close to work and they quoted me $700 for the job. They did not explain anything to me and quite frankly I wanted another opinion). I will be coming here from now on! I also like the idea that they are local being 2 minutes down the road from me, and they've been in business for many years and not a big box company.

I have been coming here for years, and they have always been great. The technicians are very…read moreskilled at repair on a wide variety of cars and trucks, and I should know, I have three vehicles ranging in model years from 1984 to 2016. They have always done quality work at a fair price, and stand by their work. They are honest and I feel comfortable taking my vehicles there for any issue from basic things like State Inspection, to complex issues that require diagnostic work. This is my go-to repair shop!

Quick gas stop was excellent! Reasonable fuel and newer clean pumps. It's a small station but…read moreoffers garage service. The location off Shore is a nice on and off with a signal at the corner. The pump area had flower bed made out of wine barrels. The lot was clean. No issues with the pump and processing of my card. The fuel was 10 cent more reasonable here than down the road. Paper towel and squeegee with clean water available and appreciated. Exxon also offers a full service garage with Virginina state inspection. I had no need to go inside. I need to work them in my rotation, I'm a super regular in the area. 3.5