AWFUL AWFUL!!! Parts don't work, customer service non-existent. They do not take ownership of any…read moreproblem. Purchased transmission they claimed was tested paid to put it in and it was jumping off the back next day car would not move Sent me to a shop and they guy even told them it was bad wanted to blame on programming. Do not go business with them or you will be out of double labor cost like me $1,500 turned to 3,000. Parts are not testing and the white lady "manager" is rude and want respect but don't give it. Parts are trash don't waste your money like I did. Wish I could give zero stars

I unfortunately recently made a purchase from this company…read morein which the part turned out to be defective and did not work only to told after the fact that they conveniently don't do refunds on electrical parts. The costumer service representative was extremely rude and unprofessional. please stay away from business they are extremely misleading and shady.

Website says closes at 5:30, they had the door locked at 4:55. Wouldn't let me go pull a valve…read morecover that takes 10 minutes. People working are very rude. Will only be supporting the other two atlanta locations from now on.

not good at all came to refund a item and they would not give me my money back but they would offer…read moreto give me a exchange of the same part will never shop here again!

I can always get hard to find BMW parts here at great prices. The owner has been in the business a…read morelong time! I've been relying on this team even when they were at the old.location on Piedmont Road.

James and Gary are incredible. I am always greeted , These two guys are my go to for anything, I…read moreneed for my European range rover vehicles.

I have them 5 stars because they not only had my engine, but after my mechanic flaked out on me,…read morethey told me they can hold it. Then, they delivered it to the new mechanic! They were very nice and professional the whole time. My only issue was the price. The engine had over 100k miles on it, but I was charged as much as an engine with 1/3rd the miles.

I gave them one star because their sales reps failed several times to provide any follow-up…read morepertaining to my inquiry. I had to reach out to receive an answer every time, and I expressed the urgency of at least hearing a no if that was, in fact, their answer. I can't take this company seriously in any way, and that's sad to say. Hopefully, the customer experience can improve.

I called this Advance Auto Parts to check on a battery amp, and the fact that someone actually…read morepicked up the phone right away was already a win. After trying a few other auto parts stores with no luck getting through, this was a refreshing change. When I went in, the staff was just as helpful in person. They not only had the product in stock, but they also honored an online sale price without any hassle. That kind of customer service goes a long way. The product worked exactly as expected, the team was friendly, and my issue was solved quickly. Honestly, that's all I can really ask for in an auto parts shop, and this location delivered.

Profiled a friend of mine accusing them being on camera when he was never there to begin with…read more Terrible customer service.

Rude! I've never been to this location before so I called in to see if they would assist me with…read morethe issue I was having with my car. It was an older black guy with grey hair (i believe in his beard/mustache and/or his hair) who spoke to me in a very condescending, agitated tone over the phone. I hung up. Found that location and went inside. When I got there, the older man said nothing to me, he actually was talking sh* t to the other guy that was there as I scan the house looking for my item, but he thought that I did not hear him and because of that I didn't buy anything from the store. BUT there was a younger guy there, who was very polite and he helped me and explained to me what the problem could be. He also let me know that the issue I was experiencing wasn't something that they could look into, but he was able to give me information on how to solve the problem and pointed me in the right direction. He was also patient with me (being that I was saying the name wrong of the part that I needed), but we figured it out. **just a word of advice for the future; not everyone (especially us women) knows about cars and not everyone knows the proper term for certain names/ parts needed for cars. especially when alot of ppl always take their car to the shop for issues, but then one day at 8pm/ish it does something random (and you aren't near home ) so you freak out and you try to get the problem fix immediately. I understand it was maybe 45 minutes before they close. However, this is their job and the store still had 45mins until closing . It's completely OK to be kind and give grace to ppl, especially nowadays! You never know what someone is going through :) 2.7/5 for overall experience.

They know their stuff for the most part. Several prices to choose from. Conveniently locatedread more

Quincy was so nice he helped me find everything i needed and…read moreeven helped me put my windshield wipers on!! awesome guy! this will be my go to autozone from now on

They have 6 people in the store and one person ringing up customers. Waited 15 mins and I was the…read morenext person in line. I'm so done with this store and the staff here. Horrible service.

AutoZone hires some of the best people. Came in last week for the fix finder service. There was a…read moremiscommunication on ordering my necessary part, but Kenneth, the store manager took care of it. I've never had a bad experience at Autozoen and they will continue to get my business.

Super friendly and helped me with finding what was best for my vehicle. I had to purchase something…read morefor my vehicle but I didn't know what the best brands and options were but having their team there to answer my questions to avoid a wasted purchase was excellent

I needed new bulbs for my taillight. the general manager, Larry, offered to assist me putting in…read morethe bulbs! He was so kind and provided tools that I didn't have to help me! Also, it was raining and he stood out in the rain to help me fix my light!! WHAT WONDERFUL SERVICE!

The associate, Charles was efficient, kind and well dressed for his job. We could not get my car to…read moretake a jump. He did not give up! The battery is way in the back and he kept trying till the car started. I wish every business had a Charles working for them! Thank you!