It's always when clerks, in this case part specialists, greet you upon entry. Granted, they are a…read morelittle shop (about half the size of an autozone) they still have plenty of more than helpful employees. Prices may be $.50 cents or more higher than larger franchises but the fact that it's all displayed so well keeps me coming back.

Great place for parts. Conveniently located right next to a gas station. But the most important was…read morethe customer service by Shannon. I went in with a return of a couple windshield wiper blades that I had lost the receipt for. She was able to look my transaction up on the computer and give me a full refund. Very timely and efficient and I'll certainly be back.

I went to the store on Tuesday 9/2 I met with a guy his name is Mike, he was so kind and helpful. I…read morereally appreciate his support.

Thank you Frederic, you really helped me. Very helpful and…read moreknowledgeable staff, I would recommend to my friends.

I could not get my brake & running lights working, even after replacing the bulbs. Michael was kind…read moreenough to take a look at it and was able to get the lights working again. He took his time to fix the problem and I did not feel rushed. I even tried to give him money for spending 45 minutes of his time looking at my car and he refused to take it. I truly appreciate Michael's kindness and generosity with his time.

I don't know who's the manager but my friend car is burning oil bad and was really low we had to…read morechange it right there and now but this old dude with a beard claimed he was the manager came with out with a really bad attitude telling us we can't change the oil there but there no signs about it and no has ever told me about it that I can and where we park there was oil on the ground before we got there and he telling us to leave

Amir did a great job installing a back up camera on my 4Runner. Did the job quickly and explained…read moreeverything beforehand. Highly recommend his shop and his work.

Made a 3pm appointment, waited over 30 min and called the owner but didn't answer. I used another…read morephone still no answer however, he called back on the other number only to inform me that he hurt his leg the day before and couldn't work on my car. He could have sent me a text the day before or earlier on the day of the appointment to save me from driving 30 min to his shop.

I had an oil change at 3:30 today. The hood to my Ford Explorer was not latched properly and the…read morehood opened as I was driving with my children. I called the store manager immediately and spoke with Caroline who said she wound up "investigate". One hour later I received a call back stating that the tech had received a "warning ". Do better Walmart! My two children were with me and were terrified when the hood popped open while driving.

Went in for tires. Garrisonville Walmart Automotive was understaffed, I was told only one tech was…read moreworking. I did not want to trust a tire installation to someone who is overworked.

We were stuck in Stafford on Friday and our SUV needed caliper, breaks, rotors. It was first come…read morefrist serve. We were the frist ones there. They appraised our car. Found the problem. They started calling around for the parts. When they found the parts they were not happy with the price, so they called around and got better a better price. They did the work when it was done we were pleased with the work. They were friendly and funny. They had coffee, tea and sodas for the customers. All in all they were excellent.

Great, fast service, and hilarious people too! Amy got me in for an emergency alignment in no time;…read moreshe and the rest of the staff were not just excellent but genuinely funny and made a possibly stressful experience as smooth as one could hope. Strong recommend!

Progressive Automotive is awesome! They figured out what was wrong -air compressor. They started to…read morefix it but stopped when I found a place that would honor my warranty since I had just replaced it last year. They put my car back together told me to go straight to the other store that would fix it for free. I expected to be charged for a diagnostic and some labor since they had taken it apart and then back together Instead he gave me back my 20%off coupon and said he had a better coupon for no charge! If anyone needs any car work go there! And ladies the waiting area has a good selection of magazines that aren't all about cars. It's clean and comfortable (even the bathroom is clean!)

I had a very disappointing experience with Progressive Automotive and Tire Shop…read more I brought my car in for an ABS sensor issue and was charged $720 for what ended up being an oil filter housing gasket replacement. Considering the gasket itself costs around $30, the final bill felt extremely overpriced, especially since I was never given a clear breakdown that justified the cost. What concerns me even more is that I was told this repair was related to fixing my ABS sensor problem. After scanning the vehicle, I don't understand how an oil filter housing gasket would reasonably be diagnosed as the cause of an ABS warning issue. The repair did not fix the ABS problem at all. I was upfront that my main request was to have the work completed within 24 hours. I was informed there would be a $100 rush fee, which I accepted. However, I'm still left wondering where the remaining $620 in charges came from and why the pricing was so high for the work performed. I understand that labor and diagnostics cost money, but customers deserve transparent explanations, accurate diagnoses, and fair pricing. Unfortunately, I did not feel that was the case here. Based on my experience, I would recommend that anyone considering this shop ask for a detailed estimate and explanation of the diagnosis before approving repairs.

as a Vip customer when in for oil change and tire rotation ,after 4h I went to ask for an update…read morethe service advisor victor Umana very rude told me it will take an addition 30 minutes ,very cold attitude, then after another hour I decided to talk to the service manager nameMathew Gaeta the bad situation when worst I noticed that he is shielding his team behavior at one point he asked me to leave his office and I told him I will leave with my car he called the shop to stop working on the car , I was shockedwhen the techbrought out the car only the tire rotation was done on the car after 5h of wait. I took my car to jeffey lube. do not recommend this location for service. from the leadership down they do not care about your time

If I could give -100 stars I would!!!! They were supposed to change my oil which they drained but…read moredid need put oil back in my car! My oil light came on on my Lexus and to top that off the service manager Matt Gata refused to refund me my money. Don't go here to buy a car or get your car serviced!!!!!!!