I had been looking for a replacement light for my jeep and had spent 3 months looking online. I…read morestopped into Advanced Auto Parts in Severna Park, and was greeted by Tom Hadidi, their GM. Tom was kind, came out to look at my car (while it was raining). He then spent time online, and then on the phone with local distributors. He found the exact part I needed, and then Tom personally drove to pick it up from a distributor in Annapolis! I didn't know how to install it, so he came outside with me again, and spent 30 minutes with me and made sure it was installed perfectly. This type of service is so very rare and appreciated. I now will go to Tom's store (500 Ritchie Highway Severna Park) for any and all of our needs for all of our cars. Thank you Tom!

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

Prices aren't bad- lots of pull up gas pumps to choose from. Inside is nice and big too- don't…read moreleave without getting the rofo chicken and fries!!

The chicken is seasoned. It tastes like seasoned chicken. Crispy. Nice sized pieces. I would like…read moreto get the wedges but they're not as crispy as I would like. So I only get the chicken. The breakfast sandwiches are good, too.

I bought a Seadoo Trophy Fish Pro 170 from them in 2024. I took delivery of it 3 days later. I…read moregot it home, put it out on the water and had a good time, but noticed the battery was low pretty quick. Also noticed it rattled a lot. I tried to get out on the water at Indian River Inlet, but it would not start. That was it for 2024 season and I was traveling a lot during 2025 and it was just sitting in my garage where I'd start it up a couple times every other month off the garden hose. I did my research this last spring now it's spring 2026. I know all there is to know about maintenance for this Seadoo, So the first thing I did was change the oil, the oil filter, the spark plugs and cap off the coolant. But then I noticed they failed to connect the 2nd battery. They hadn't even opened the plastic bag for the connection parts. After the oil drain, I found it was 1.5 quarts low on oil. It barely had any coolant in it. It was also sitting on the trailer improperly. I only had 4 hours on the Trophy and felt that it was running like crap...but how was I to know that Pete's Cycle of Severna was trying to sabotage my Seadoo out of the gate. I just finished my first seasonal today and I cannot tell you how aggravated at Pete's Cycle of Severna Park I am. If the thing blew up, they'd accept no responsibility for it. There is something seriously wrong with those people, I mean...they'd let you die out on the water with all their shortcomings and walk away without any gumption of responsibility. I wouldn't even buy toilet paper from them and I'd only send my worst enemies to their sh!tshow of a business. I hope this review touches everyone that is considering doing business with them for the next 20 years. And to your staff.... this is what you get when you try to not only hurt your customers, but screw them as well. Someone from Severna Park Better Business Bureau needs to inspect this business for putting their customer's lives at risk. Next, I'm writing Seadoo Corporate to tell them the same thing I'm dropping here. I don't want money back, I don't want and extra benefits to smooth things over... I want them to go out of business.

We drove four hours away and bought a Polaris RZR from Greg! Greg went way above and beyond to meet…read moreour expectations! He provided us with so much info for different reviews and specs. Dennis in the finance/title paperwork made everything as smooth as it could be!

For an easy and simple oil change this is the place to go. I was in and out in less than 30…read moreminutes. The staff and mechanics were all very professional and nice. The only thing I wish they had was a little coffee stand or water available. Otherwise, I enjoyed the short amount of time watching "Jay Leno's Garage"

I asked these "pros" to rotate my tires in addition to the oil change. I have front wheel drive…read morecar. Any average mechanic knows how to rotate a front wheel drive car's Tires. I watched them move the rear right tires to the front rights, I interrupted them and showed them what the owners manual said, which is consistent with the same process for all front wheel drive car. Instead of complying with my request the tech got angry and said "THATS NOT THE WAY WE DO IT HERE!" I said oh you don't do it correctly you just do it "the way you do it here?" I'm 65 and I thought this guy was going to punch me out as he said" we will just put them back the way they were and take it off the bill!!!" I'll never be back. If they don't understand the proper way to rotate tires, they should not offer the service. I will never go to this or any jiffy lube EVER AGAIN.

I restored a 65 Falcon and they were the most helpful Friendly and knowledgeable people for the…read morerestore. He had all the parts I need and if he didn't. He found them for me.

Dishonest scammers, buy from them at your own risk. Made an order of 200$ and never received.read more

They replaced the car battery in less than 7 minutes! No additional charge for the service. Great…read moreprice too We were in and out before the seat got cold! Great customer service, friendly and knowledgeable. Won't be going anywhere else from now on

Like others, I was sent here by my mechanic. I was in and out with a new battery in 10 minutes. The…read moreinstaller took took extra care to insure that fit was right. Everyone there was professional and polite.

Friendly and convenient from start to finish…read more I requested an estimate for a timing belt/water pump replacement and received a quick (and competitive response). The early morning until early evening hours are very convenient for customers. My final bill was within $3 of the original estimate and all three people I interacted with were friendly and courteous. I'll be back!

First time customer looking for a new shop for our service and repair needs. Took one of our cars…read morein for oil and lube as well as to have a noise in the steering column checked. Everything was done as requested and the car was delivered early. Communication about the upcoming appointment and information about the work completed was provided via a call from the tech and by email. Cost was pretty standard. An excellent experience all around and we will be using Severna Park Automotive going forward. Thanks folks, well done!

Fairly small store and pricey…read more I stopped by for an online return and decided to purchase a few feet of fuel line. Other stores were offering it for around $3/ft. Imagine my surprise when I asked for 4 feet and it was over $25! My fault for not asking first (cashier wasn't exactly forthcoming with information). Had I known I would have waited and bout the 25 ft of heavy duty hose off amazon for the same price. Probably my first and last stop in this store.

Awesome! I was looking for a part that all the other chains (Autozone, Pep Boys, etc) did not have…read moreor said would take days to get. I called NAPA and Chris and Brian were great helps. They found my part and had it in a few hours. They even called me back and let me know when it was available for pick up. Highly recommended.

It's was raining & my sons wiper blades gave out. We stopped here (Auto Zone in Pasadena) & had no…read moreidea what size to get or how to put them on. A nice worker by the name of Mike went above & beyond to help us! Even in the rain he showed us how to put them on. We were so grateful!

Went into store looking for the rubber slip ones for your shoes so you don't slip on ice. I…read morecouldn't find them. Asked a young lady who was doing something in one of the isles if she knew what I was talking about? Yes ma'am and took me straight to it's location. None available. So she said she would check in the back to see if any were there. Out of stock. After I got home I was going to order them on line but I needed its exact label to search. First call the gentleman (Andy Andrew-?) he said oh I call them "traction aids", thanked him and we ended call. It was not coming up on the website. Called back and the young man had no idea what I was talking about. So I gave him specific directions where the girl showed me they were. He placed me on hold said he spoke to manager and referred to the ones for tires. I informed him I said for shoes not tires. He then stated they were out of them. I said no kidding that's what I told you to begin with, you need to pay attention to what the customers are telling you. I do not curse nor did I. This young man hung up on me and told his boss I was being disrespectful. After a 3rd attempt to get it correctly identified so I can purchase it on line. Apparently he took that as disrespectful and hung up on me. I called back and NO ONE, probably him, would answer my call. I called from another phone and the store manager Patrick answered. I explained what happened and was that acceptable behavior or poor customer service? I asked him, if you asked for the 3rd time, wouldn't you be agitated? He said.....well the employee thought you were being disrespectful. I informed him this employee needs clarification on disrespect. He was not doing his job to its fullest for customer service. Well, ya'll just lost a sale because I will go to Amazon and get one now. The female employee would be a great mentor for this lazy employee. Smh. Btw, I gave Patrick the manager the location to find it, I also asked him what the name of that employee was and he said......I will tell you when I find your product. He knew who that employee was because he had to hear that phone ringing without being answered. Surely that employee (Zach) informed him why he wasn't answering. Hmmm? So Patrick put me on hold for 7 minutes (really guys), came back a told me the product name was Ice Cleats, unfortunately it to was not coming up on my search of the website. I had to ask Patrick again the name of this employee, oh it is Zach. Perhaps customer service is not Zach's strong point?

This store is so much better than the one in Odenton, and I have told them as much…read more Staff are always helpful and knowledgeable. In Odenton, anytime I pick up an order or try to return something it is an ordeal. Here, no problem. Yesterday was a perfect example. Less than a minute after stepping up to the register, I had my order and was out the door. If you have problems at other aap stores in the area go here. I have overheard them fixing issues from other stores on numerous occasions. They actually care about their customers and want them to return (a novel idea, right?)

I had a water pump installed at Chestertown Auto Parts/Marine in January 2026. In April 2026, my…read moretruck broke down in the Annapolis area due to the water pump being defective. Unable to drive to Chestertown, I had the part replaced at another dealer. When I reached out to Chestertown Auto Parts/Marine, I was informed that Chestertown Goodyear would not honor any warranty because I didn't bring the broken down vehicle back to their shop. I was given a general Goodyear number to call for reimbursement, but was told since the Chestertown location was an independent Goodyear service center, I had to contact Chestertown again for assistance. I called and left a message but received no call back.