Outstanding Service by Brother Mr. Matthew C....who is pretty quick, sharp, he was kind enough on a…read moreLabor day to state please come and he was so quick and able to help me within few seconds or few minutes or 1-2 minutes maximum....i was amazed with his talent, ability and understand about Honda Cars...this was like true great work, any good work should not go unnoticed- please ensure to inform the Upper management or directors of the Organization please Thanks a lot again Sri Thanks & Best Regards, Respectfully Submitted, Sridhar Rangaswamy ("Sri") US Trademarks: #5030763 & 4837686 "Promise Less/Under Promise and Deliver More" "Excellence is not an act, it is a Habit" "Honesty is the Best Policy"Be Truthful,Honest and Fair"

Would not honor a warranty on a battery that had a active warranty. Said they needed it in the…read morevehicle. Q. If my battery is dead how am I getting the vehicle to the store? It won't start...

Service was prompt and employees very friendly. Great prices and parts were reliable.read more

Back in the days BNT was one of the best junkyards in Orlando now five star fuck ups. Service is no…read moregood warranty is no good I'm just saying where is the old BNT guys it over priced when you call for a part sits on the phone for a very long time before you have one person pick up did I say again fucked up service?

they have the part and the pepole to help find it way better…read morethen aotozone this is your place for your car or truck parts

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

My sister and I visited this hidden location for a new battery. This gentleman Guetamuelle( sorry…read moremisspelled his name) was so kind and more than willing to help us. Her battery had erosion and took effort to remove. We're thankful for his kindness and professionalism 10/10. Thank ya!

I visited this store seeking assistance with locating some parts. Unfortunately, the customer…read moreservice I received from Jean and Logan was disappointing. Both employees were rude and unhelpful throughout the interaction. When I attempted to clearly explain the tools and parts I needed, Jean ignored my questions rather than providing assistance. The lack of professionalism and respect made for a very negative experience. Based on my experience, I would not recommend this store to others.

There is truly only one great person in this location and his name is Alex. Alex will go above and…read morebeyond to assist you with your account. I still stand by my previous review about how horrible they are but I wanted to give credit where credit is due and a good rating for Alex. Thank you Alex for being the bright star in that location.

Everyone... I originally posted this as a five star service. I needed to adjust this. Please read…read morethis message if you read anything at all. When I first had my tires put on I thought the service was great. Turns out that I had a problem with my front end for a moment, so one of the tires marked. To begin with I bought a tow service so that I would not worry about things from R&R tire express the person that came with their "" Service drove on a regular pick up truck with an attachment to it to pick up my vehicle brought me somewhere. I didn't even know and left me there and I ended up having to get help from an outside agency got that tire fixed second tire went. I went to a different R&R location because I was told that I could go to Handy. They called the original shop. I got my work done at it. Turns out that that shop told me I would need to go there to get it fixed. It was only to find out that they said that those tires weren't covered because of the front end damage needed to be fixed. OK I can deal with that thousands of dollars into getting my front and fixed move the back tires of my vehicle onto the front cause they were supposed to be new tires. Both tires didn't even last me a month and wore down after I had done the repairs on the front end of the car now I have all four tires that I spent money on that basically within about a month from a month and a half time all went bad. I did a Payment program with R and R for getting the tires which I am still paying to this day for tires that I can now say we're faulty. If I am late on a payment from even a week not only will I be getting incessant text I'll literally have people coming over my house knocking on my door. I will have the manager sending rude texts and literally get harassed like they are loan sharks incessantly. Please do not make the mistake of working with this company. It is the worst I have ever worked with and I so wish I never had to deal with them again. Buyer beware.

Fantastic experience. Seems like nobody wants to touch an exhaust system these days but they took…read morecare of it immediately and at a fair price

Offered options & quotes. Service was reasonable, reliable & prompt.I had a very good experienceread more

We bought a 1998 Chrysler Sebring from some great friends a few months back and the car was working…read morejust fine but unfortunately, a few weeks ago, some of the radiator hoses were dried and cracked so a lot of the cooling liquid leaked out. This caused our engine to over heat and warped the aluminum head of the engine. I took the car to this Pep Boys hoping they would be able to fix it or at least tell me what was wrong with it. The manager Brian and the service manager Joe could not have been nicer! They were truly concerned about the car and did everything they could to figure out what was wrong and then fix it. Due to the head being warped, it had to be removed and re-tooled. To do this, the entire engine basically had to be taken apart but they got it fixed and back to great working condition. Not only is it fixed but I now have a year warranty on the engine so it anything happens again, it is taken care of free. Granted, this was not a cheap fix... it cost around $2,400 to fix it but it is still cheaper than buying a new car or even a new engine. We decided to put the investment of fixing the engine because the rest of the car is in great condition. Hopefully we will have no more challenges with the car. But the service and repair work at Pep Boys was very good and I feel confident that they did all they could to save me money on this repair. I highly recommend going to the Pep Boys site to download coupons to use and it helps to reduce the total amount of the bill. Plus if you are a member of their Glove Box group, you get special offers and coupons to also reduce the amount of a major repair as well as other routine maintenance. If you ever get stuck, call 1-800-pepboys and have them tow the car to them. I know there are lots of other places to bring your car for service but I was trusting the Pep Boys name and they did okay by me.

Bottom line - Fail…read more I wish I could echo the positive sentiments of other customers, but this place gets an F from me. I initially wrote my experience off as a bit of a fluke, but experiences by others close to me makes me think this is closer to the norm. The long and short of it is that they failed to properly replace the components of my air intake system when they replaced my air filter. As many older model Infiniti Fx owners can tell you, Infiniti certainly did not do anyone any favors with the placement of the filters and spark plugs. So on an oil change, I had Pepboys replace the filter as well. The car drove fine, but soon it seemed like I didn't have the same power that I was used to especially when I needed to pass people. Low and behold an entire portion of the air intake system had come a loose. It looked as if someone has simply not replaced the plastic rivets that hold the system together. Since then I have heard other stories of shoddy repair work and them even starting repairs without getting the owners permission first. Car repairs are simply to costly to take any chances. Avoid these guys if at all possible.

It's a shame cause I really had a budget of about 15k to spend on upgrading my truck and I spend…read moreabout 6 or 7 with 4W before I decided I cannot willingly give my money to people who act bothered when i walk in and have no respect for your time. They stall, avoid, misdirect and play stupid as much as possible. Re training is a must for the staff. The only time I ever get a smile out of anyone there is when they are running a credit card. Aside from that they are miserable and nasty. I cannot imagine how many would be repeat customers they have lost because of the bad people skills. Would not recommend. Update **** Manager Alex took the time to make things right. Expressed the desire to keep customers rather then turn and burn and did the diligence required. He was apologetic, and provided solutions and options.****

I needed to get running boards installed on my jeep and luckily I had seen a glowing report on…read more4Wheel Parts. I stopped by and spoke with a man named Bravo, he was so kind, patient and through. Explained a lot, scheduled my visit to have them installed (I bought on Amazon). The following Monday morning I arrived at my appointed time and did the additional paperwork with Miranda. She was smart, kind and friendly. The work was done in a timely manner and when the total bill was presented, it was actually less than I expected! I wish every company had employees like Bravo and Miranda ...not to mention the guy who installed my running boards! Thanks 4WheelParts!