I will never buy from these people again. Ordered parts and 2 days past the time they should have…read moreben there still no parts. Went in and got a refund on my order payed $200.00 in cash would not give me cash back and they took me for $20.00 shipping it is not my fault the parts did not come in on time so too me I fell like they cheated me out of the money that is stealing. They lost a customer of over 25 years.

Twice I have been here and twice I've been very happy with the service, the store inventory, the…read moreprices. It's a real auto parts store with real people who really know what they're doing and I'm going there from now on. Those auto zone stores suck.

I took my Ford Mustang in to get 4 new tires installed, which they put on wrong. They had to take…read morethem off and reinstall. Long story short, I loss brake pressure and acceleration power on the way home where I thank the Heaven above that I was able to pull onto a convenient store lot. I called the Auto center immediately, which I was told what do I want them to do. I currently have an attorney working on this. This happened on Saturday and we're going on Thursday, and I still don't have a drivable car.

called to make an appointment to put tires on my car, guy had an attitude over the phone when I…read moreasked for availability he kept yelling "for when?!" and I said monday he ignored me and didn't even tell me to hold, i think he thought he hung up because I heard him talking to someone for 3 minutes and never got back to me. All I wanted was to make an appointment, will definitely not be putting them here.

I stopped at O'Reilly's this morning, my check engine light was flashing. Ace went above and beyond…read morein his service, not only did he tell me what was wrong, He was able to give me the lowest cost, and he replaced the parts, in less than 10 mins. Every time I have stopped at O'Reilly the customer service reps have always stepped up. Thank you for putting the customer first.

Best O'Reillys in Marion county! The customer service was above and beyond! Everybody was so…read morefriendly, knowledgeable and helpful beyond belief. A big shout out to the manager , Frank ! Thank you so much!

Elvis was amazing and the customer service through the roof!!! Being from out of town and the…read morevehicle went stupid tensions were high. Elvis did a diagnosis on it, gave great recommendations, and made sure we were good to go.

We have been looking all morning for a niche part in a Toyota Tacoma for the AC system to no avail…read more We decided to come to O'Reilly last minute expecting the same turnout from the other auto part stores we were at previously. But thankfully two of their employees Renee(I think) and Jeff were a massive help, and tracked down that part for us. 10/10 on customer service. Thank you boys for going above and beyond in making sure we were satisfied and had a direction to go in next.

Hilton Automotive repair whether Ocala or Summerfield, trustworthy AUTO REPAIR…read more Thank you for your superb service!! I know you saved me allot of money!! Jack H Ocala, FL

Stay away from these guys ,they will gave you one price and when go to pick up the vehicle they…read morewill give you a another price,they will screw you

If it were possible I would have given ZERO star for this company and its service. Being an…read moreAllstate member I requested service to replace a flat tire with my spare. The car was in my garage at home. Allstate gave me a window for the service and the name of this vendor. About 25 minutes BEFORE the specified time Allstate gave me I got a call from the driver of this tow truck, telling me he has been sitting outside my house for 15 minutes! I mentioned the window Allstate had given me, and said I would arrive at my home in 3 minutes, requesting him to wait for me. I had gone to put air in my spare tire. The driver was VERY rude and cut me off on each sentence I spoke on the phone. He told me I should provide him with the jack and other tools, since he didn't have these on his truck! I told him now I was only 2 minutes away, and he said he was going to wait. As I pulled into my driveway in less than 2 minutes, I saw him drive off around the corner, and he left. Tried calling him back on the phone. I got no answer. I spoke to a man at the company office, and he was also very rude and obnoxious, telling me how the driver waited for me for a long time. Again, the window that Allstate gave me was of no interest or importance to this man. I will never recommend this company to anyone.

No stars. Absolutely terrible experience with this company, specifically Bob. I scheduled and PAID…read morefor a tow from Marion Oaks to Sam's club at noon. I was givien an ETA of 2:56. At 3:00, I called to see where my assigned driver was and met Bob, who was extremely rude right off the rip. Bob informed me that my driver was on 441 dropping off another vehicle, then would head my way, he also informed me that it is not his responsibility to inform his customers about any type of ETA nor any ingot regarding his drivers. After telling him that was bad business practices and that he should be informing his customers, I told him he was extremely unprofessional and the. He told me "fine, I'm canceling your tow" and then he hung up on me. I've read several other reviews on this company and it seems to be one individual there that treats women like this. Must be an incel.

Called at 11am and asked if there was availability for afternoon oil change. Told yes, agreed on…read more2pm. Dropped off car at 2pm and was told they would call when ready, didn't appear to be busy. I called them at 4:45 because they closed at 5pm that day and hadn't called yet. Two rings then dial tone. I called again, employee picked up this time and said too many customers ahead of me. He asked if I could get my car tomorrow. I said i couldn't and this should have been explained to me when I first called at 11am or at 2pm when I dropped off my car. Employee said it would not get done and seemed unphased. Got a ride up there and got my key back. Waste of time, pissed. Do not go here.

They give you a price depending how you look so be careful cause they are thieves. They gave my…read morebrother an estimate to repair his a.c. for 4000.00 we went somewhere else and got the repair for 350.00 big difference bad business stay away!!!

Most kind and helpful people I've met at an oil change/ mechanic shop in a long time. Thanks for…read moreall your help and advice with my new purchase. Expertise is worth a little more $.

I had some questions about tires and wasn't sure what would be the best option for my vehicle…read more Chris helped me out with my tire questions and made sure I understood my options. He was very professional, patient, and knowledgeable. It's nice to have someone who genuinely takes the time to help customers.