Buying paperwork was smooth, Salesperson was amazing , then after purchasing it lacked, delivery…read moreschedule, returning texts or calls went from pre purchasing to almost no exist, parts guys were great, you can purchase things and they send a text to connect to a site to pay, the Delivery guy was amazing, he went over EVERYTHING on the Atv , I have ridden for years but still nice. And the sales person didn't go over anything and except the storage area, this was my first DPS. Can-am Atv and he went over all the settings. Maybe it's a busy time of year , but communication is key for a business, we are purchasing one for my wife this fall after we make sure shes comfortable on this one and out son is wanting one too. So we probably will be going back but will make sure we have the delivery guys number and verify scheduling and now we know the machine so it should be smooth,

I would like to leave a review for Henry Muller. He as taken the extra time to assist me on…read morelocating the most hard to find parts, who is also very friendly and patient. Will be doing business with them through the foreseeable future PF Powersports PFPowersports@hotmail.com

Doc's prices to install and balance were extremely lower than all the other tire companies in the…read morearea. They are great!

Great service, reasonable prices, friendly, knowledgeable; Some try to take advantage of females…read morewhen it comes to car repairs, but this is not the case with Doc's. Dan makes sure he explains in a way I can understand. Highly recommend

My husband drives a Volvo S60 and needed a battery replacement. He called Master Techs on Monday…read moremorning when the opened and was able to get booked for an appointment the following day. He arrived early for his appointment and the technician was able to get him in early. As others have mentioned, the technicians here are fair, fast and prices are much more reasonable than the Volvo dealer. Based on reviews, it does seem that Master Techs specializes in Volvos, but I am unsure if they service other makes of vehicles. We were very pleased with our service here and would recommend them highly!

Worst Volvo mechanics in town! I took my Volvo to them to untwist my seat belt. They wanted to…read moreput a new seat in to fix my twisted seat belt. They also wanted to charge me $200! I took it to a small service shop who untwisted my seat belt and only charged me $20. If you are a woman, beware, they will try to cheat you. I found another Volvo mechanic who has treated me extremely well (and is honest).

Counter help was very busy but were were cordial and happy to help and had good suggestions. Got…read moreme in and out with the parts and pieces needed to make repairs

This goes back a ways (2003 to be exact), but I had dual exhaust put on my 1999 Tahoe at a…read moredifferent shop with multiple issues. I then was referred to Sprague Street days later and they immediately saw what was wrong, customized the pipes and had me back on the road. It is now 2020 and I have had the first issue with a pipe rusting out after 17 years! Great workmanship!

OMG!!! Ok, I have a…read morevintage British sports car - a Triumph TR7. Suffice it to say getting it worked on is not that easy. One Saturday, I got up early and hit the biggest muffler chain in town to replace the muffler that FELL OFF the previous week. So the guy shows up late and makes me wait a half an hour, and come to find out, they can't fix it. So I go to a regular garage, wait for an hour before they tell me they can't get parts for a week. &^%#$ But one of the customer service reps meets me in the parking lot before I leave and tells me to go to Sprague Street Muffler. Fine. I drive across town and go in. The guy just glances at the car and tells me the price and asks me for the keys. I also tell him I want a special chrome tip that his stocks and he nods and disappears into his shop. I am a fast reader and I do not pass page 12 of Outdoor Life before he comes back in and asks me how I want to pay for it. I look back outside and the car is still there. I thought it was odd that he wanted payment before the work was done, then I noticed the chrome tip on the car. I couldn't believe my eyes, this guy had fabricated a special piece, installed a new muffler that fits MG and Triumphs (he had this in STOCK!!!!!) and it mounted the chrome exhaust tip in less than 15 minutes. Plus, he did quality work. This was not shoddy workmanship, he (the owner) is a very skilled machinist. So I got out for under $140 total. Everyone else was telling me around $360 for parts, plus the labor. Best muffler shop in the Triad AND he works on vintage cars with loving care.

Micheal is friendly and professional. Will recommend his services and use him again if needed :)read more

My running car locked itself with the key in the ignition…read more AAA was called. Dalton responded promptly and efficiently to quickly unlocked the vehicle. I could not be more pleased with the exempt service that I received. Thank you!!!

Buying a new vehicle can be scary. But from the moment George Guy Answered the phone I felt like I…read morecould trust him. He didn't BS about the numbers, financing, or anything else. And he stuck to his word about everything. He's a stand up guy and I recommend him to anyone buying a new vehicle. But the best part about this place is their customer and service department. George and Gordon are the men here hands down! My F250 was sold as is, but as I got home the AC wasn't blowing cold any more. I brought it back up the next morning and the repacked the air condenser for me - no charge - and gave me a loaner. The next day the check engine light came on and it needed a new Diesel Reductant puño. They also changed it out for free - and gave me a loaner truck. It's not too often you see people going above and beyond to help you- especially in the car industry. But Black Buick GMC has a reputation for that and I love them for it. I'll buy my next vehicles here for sure. Greta service. Fast. Trustworthy. It's work the drive down even if you live hours away. You won't regret and they'll bend over backwards to make sure you don't.

WONDERFUL CAR BUYING EXPERIENCE…read more purchased a new GMC Acadia from Black and I have to say I had a wonderful, hassle free and refreshingly honest experience. they won't let you down. If you're in the market for a Buick or GMC, give them a call first, it'll save you a ton of time.

Just purchased a 2023 CRV Hybrid Sport Touring from Frank at Flow Statesville…read more I was specifically looking for the Urban Gray Pearl in this trim package and they are extremely difficult to find sitting on a lot. Frank took my deposit in April and ordered me one. It was set to be made late May and delivered mid June. The plant these are made at is across the border from Niagara in Canada, so transit to NC shouldn't take long. However there is a backup due to lack of truck drivers so my vehicle arrived about a month+ later than expected. Frank and I kept in contact weekly as I needed the vehicle asap. He nor the dealership had control over delivery and really couldn't give good information on transit. Then I received the call it was on the lot and I could pick up the next day! I arrived at my scheduled time of 3. There were adequate staff that helped me through the paperwork which took about 45 mins, I was very happy with that! The detailers were cleaning the car as we knocked out the paperwork. I did have to wait an additional hour for this process that could have been done prior to my arrival. Once complete a different employee offered to walk me through all the bells and whistles. This was great as previous purchases at other dealerships have not offered this. All in all I am very pleased with my purchase experience at Flow Honda Statesville! I absolutely love the car too!!!

Their level of honesty. They wore me down making the…read moretransaction last about four times as long as it should have and then slipped in an added fee of 799. that I was able to catch and have them remove. They absolutely knew what they were doing that this on purpose.