They hired a new guy named Isaac and he's very lazy not much effort each time I go there he's…read morealways on his phone in the back in the office and the other person with him doing all the work. O'Reilly needs do do better on hiring new people

"Boys" working in the store are kind and helpful. They have a large collection of items; However -…read moreI thought that they would have a bit "Wider" of a selection of things. Anyways - I managed to get what I needed. Thanks for helping me out! Overall - I was very happy with things. Eclectic crowd of customers - everyone was harmless! Reliable!

The owner and staff are fantastic to work with. Feels like family when you walk in. Can always get…read morethe parts and service needed in a timely manner.

From the owner: Specializing in: - Automobile Parts & Supplies…read more- Auto Repair & Service - Automobile Machine Shop - Welding Equipment & Supply

I have only shopped this NAPA three times, but I must say that all of the employees are good, but…read moreone individual stands out I think that her name is Kathy. She always has a smile for everyone. On one of my visits I had a seal from a trailer and it was mangled But she took the time ( over 45 minutes) and found it. I definitely will be shopping with this store for all of my parts. Kathy is a great example of customer service and satisfaction.

From the owner: NAPA Auto Parts - Flowers Auto Parts, est. 1922, is proud to be your local NAPA Auto Parts store…read morewith 19 convenient locations, including Salisbury, NC. NAPA Auto Parts shops have access to over 500,000-part numbers for the auto service professional and the DIYer alike. Whether it's a part for your lawn or garden machine, daily driver, or performance vehicle, we've got what you need. Our high-quality parts and accessories mean your vehicle can perform at its optimum capability and efficiency, saving you money. Independently owned, we bring you the reputation of the NAPA brand, with the personal touch of a family business. Our team is equipped with the NAPA Know How to make sure you leave with the right part every time. Stop in and see us today!

I was helping a young teen who father had abandon him. He was stepping up to help his mom change a…read morebroken headlamp. I guess he gave the wrong year, and didnt have the reciept to return. we went back employee Ramon Garcia was very understanding. he tracked the part back with his debit card. exchange the correct part, and even suggested we get new clips for the plastic guard we took off because the usually tend to break , and he was correct glad we got the new clips. Ramon also told him the young teen to come back anytime for sonme auto advice. that they always glad to help out just awesome to have Employees like Ramon Garcia that really really want to help out a customer !!!

Bought two new starters for 2012 Honda Accord, both were bad with metal chunks coming out.....both…read moretested good supposedly before leaving store. Six hours of labor and many miles of driving I finally found a good starter at NAPA for less cost. They are selling Chinese junk with a lifetime warranty without regard for customer's time changing parts. Steer clear of this company!!!

Store hours say 9pm. Just arrived... would've left 15 minutes early to get a battery exchange…read more Terrible management.

Horrible customer service that man gave me an attitude told me he couldn't help me they didn't…read moreeven ask for my number or to look up the piece so I went to Jake Alexander and they easily helped me .

Ensuring the customers are not being sold, used parts that were returned under warranty. Such as…read morecharging premium prices for premium parts only to find that the parts inside of the packaging are used

The customer service in this store is beyond over the top. I highly recommend them over the thieves…read moreacross the street at Advanced auto. They get busy but be patient they are worth the wait.

Have ordered multiple driveshafts and axles and always fit and work great. Just received a custom…read morecarbon driveshaft for a project and fits as intended. I also have their 2 piece carbon DS in my 1000hp sequential EVO for almost 2 years now no issues.

Absolutely disappointing, Bought two 2k HP axles for my s550…read moreMustang. Both have had to be rebuilt once and one a second time. Also, I purchased an aluminum driveshaft, made the car shake, took it off the bearing balls fell right off. Not only is out of balance but now I can't get it fixed. Turn around for an email response is a week, if they even get back to you. I highly recommend d you take your business elsewhere if you are reading this. Do t loose your hard earned money. I don't understand how stuff like this happens and people stay in business.

I've been in touch with James River Equipment for over a year trying to figure out the right…read moretractor for my needs. Each time I thought I was ready, life or work would change my plans and I'd have to start the process over again. Through all of it, Rylan Burton never wavered. He was always professional, patient, and supportive--no matter how many times I came back with new questions or different ideas. Rylan didn't just try to sell me a tractor; he took the time to act as a teacher, explaining the equipment and attachments in detail so I could be confident I was making the right choice. What stood out most was his patience and genuine willingness to help. Even as I went back and forth on tractors and attachments, he never made me feel like I was wasting his time. Instead, he worked with me to make sure I understood what I was buying and that it truly fit my needs. If you're looking for someone who will put your best interests first, guide you through the process, and treat you with respect and professionalism the whole way, I can't recommend Rylan Burton enough.