so five years down the road and another car with another problem: battery won't keep a charge over…read morenight and it's possibly the alternator (sounds fuzzy when the engine is running, kinda like diodes cooking on a warm autumn day) but more likely the three and a half year old battery; dude hooks up the multi-function tester which claims the battery is mostly good, the alternator is mostly bad and the starter is on its way out as well... so I get a starter and an alternator and off I go to do the easy part first and when I take the guards off I don't see a nut on the other end of the mounting bolt which could maybe lead to poor charging (and probably didn't do the alternator any good so yeah change it...) I hook up the battery charger for a couple hours but it doesn't start in the morning and I'm not real impressed with O'Reilly's analyzer so I return the starter and head off to the other other auto parts place to get a battery and it starts right up for two weeks now... bump them up a point for acknowledging an issue, will probably stop in again because of that simple act. :-)

I asked a worker named Chase for a part on my 2008 Subaru Legacy. All I needed was a water pump. He…read moreproceeded to recommend multiple different "alternatives" like an alternator, A/C pump, and, for some reason, a starter. I reiterated multiple times I simply came in for a water pump. He proceeded to get increasingly angry towards me as a result of me not purchasing his stated "alternatives." He then proceeded to tell me if I wasn't going to purchase anything to exit the store. I reiterated once more I simply needed a water pump, and he threatened to have me trespassed. If you're going to shop here, pick anybody but Chase.

If I could give 0 stars I would. What a joke of a "company" he sold me a defective part and then…read morewhen I returned it for a new one he just kept it and returned ONLY HALF my money back, keeping the other half just under $200 as a " restocking fee" !? Rather than filing a warranty claim through roush. Buy your parts from Americanmuscle , you get what you pay for . This con artist will just screw you over anyway.

Shipped an used item said to be new. Nothing in the description stated the item was used and/or an…read moreopen box. The box was re-taped & returned docs were inside from previous owner. Box was gouged & had been re-taped. Small cosmetic gouged in the finish at this point. The company, in my opinion, is unscrupulous. I wouldn't buy from them again! And yes, I did email them through Amazon & never heard back from them.

This company misrepresented items on eBay. Showed a picture of 5 cans of Plexus in a Plexus box…read more Said only 5 cans left. Did not say anything about being $99 per can. I made the order expecting 5 cans delivered for $110. He shipped 1 broken can. He is a shyster and a con man. 13 ounce broken spray can for $110.

I placed an order 15 amounts of some products from this company and before shipment I demanded a…read morecancellation. Company said my order already cancelled due to my payment method But money was taken from my bank account and I havent received my money back. I prefered this company because of their good and reliable reputation on google. So it is my right you to act like one and give my money back.

Most incompetent, lousy, small - brained employees I've ever seen. They look at you as a burden for…read morewalking in this store... and talk like they've never opened the hood to a car.

I stopped in on my way to work to have a brake light replaced. I was greeted with a smile. They…read moretook care of changing out the light in less than 10 minutes, and the gentleman thanked me for my business when I left. I will definitely be back.

We use a special spray paint that's hard to find outside of a specialty store but I wasn't sure who…read moreactually made it - just the color. The young woman sales associate would not give up to locate it. I was about to leave when I saw her flipping through a book. She found it. Located the last two cans and reordered a case for me to pick up later. It's hard to find good help/customer service and she impressed me. Her co-workers seemed engaged and kind as well. Thanks!

I was in your store shopping when I overheard a conversation between Josh and a lady customer. I…read morewasn't eavesdropping but I was standing near the lady when she asked if he could check her oil please. His demeanor changed as to indicate that's not his job. She didn't quite hear his smug remarks but she stood and asked him to repeat it. Once he knew she heard his original statement, he really became obnoxious. She asked for his name and he said that she didn't need his name. The lady then asked the cashier for the managers info and number with the rude associates name Josh. Is this how you treat your customers? I stood there stunned over this disrespect or lack of professionalism. I walked out the store and went to Walmart to get the items I needed. Josh is not a very nice man.

I don't know why this place doesn't get better reviews. I've been here three times and each time…read morethey solved my problem, were very courteous and helpful, had what I needed, and were very nice with reasonable pricing. They will even change the battery in your key and not just cell you the battery!

I stopped in there on my way to work to see if they would help me change out my break light. The…read moregentleman working there told me that they did not do that any longer. I would have to change it myself. I went across the street to AutoZone and they were happy to help me change my brake light. They had me out the door in 10 minutes and told me they appreciated my business

Bought a 6x12 new trailer from Beam. They are essentially everything you want with buying a…read moretrailer: (1) Best price around, period. (2) Amazing customer service. Called them about one I saw online, had me in within an hour to check it out, up front with everything opened it all up and signed the deal. Had issue with debit card bouncing (common issue) from going over daily limit, they said no problem and stayed an hour past their closing hours for me to come back after work and pay/pick it up. Had it pulled up ready to go, tires checked and lugs tightened, lights checked, all the goods. Easy instructions for getting registration, registering warranty, all the goods. Good as it gets, highly recommend for anyone in Mooresville and the surrounding area.

I bought a trailer from Alex and Sam. The quality was excellent the price was very good and the…read moreservice was outstanding. I will be a repeat customer.

so after some disappointing experiences at other parts houses in the area I was at the far-awayest…read moreof the local businesses in an effort to better evaluate worth-vs-trip and it's looking good so far... first visit I spent too much on a battery because it's a better battery than I wanted but it's actually the battery I need: three year warranty and 20% more CCA than the base model... and I get two $10 coupons. second visit gets me $10 off a pair of replacement bulb for the Subaru... third visit gets me $10 off fuel treatment and vinyl/leather conditioner... so other than three extra minutes in the car what's not to like? and I can pop in the near by lion king to pick up potatoes or bread or juice if I need to.

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

plus another Great 5 stars…read more I went to this store (#4850) this morning at 8:30am to get a new battery for my van. The two men who helped me, Eduardo and Harrison, provided me the best service I have ever received in any auto store and I am an old guy (81), so I have been to numerous auto supply stores throughout the U.S. in my lifetime. They were knowledgeable, courteous and patient and did an outstanding job of replacing my 10 year old battery in a 1995 Chevy Van. Plus they provided some wonderful answers and information for some other repair products I needed. I would recommend that their supervisor and distract manager, if they agree with this review, give them some recognition. It's this type of person Advanced Auto needs in all their stores and maybe you have them - I hope so. My ID with Advance Auto is: Bill (William) Bowers 704-799-9994

I had the battery replaced on my Toyota today. Bevan was extremely helpful and upbeat. He made…read moresure he had the right battery and he offered to price-match - and he did so cheerfully. Bevan even installed the new battery in my car. He plugged in an aux power unit to the car so that when my old battery was removed, I wouldn't lose all my digital settings on my radio, etc. He was very thorough and neat. He did a great job and I loved his attitude and demeanor (it was the end of a long Monday). I highly recommend Bevan and Advance Auto Parts at this location. FYI: the store number is correct. However the address is different here than on Google. (Maybe they moved . . .)