These guys at this store actually CARE about you getting what you need! much more than Autozone!…read more I won't ever go back to autozone unless I absolutely have to!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Dealt with them for a few years and went back multiple times to try and have them fix their…read moremistakes. They had installed subs, speakers, Sony touch screen and air control touch screen. Everything was installed poorly and loose. I had to go back and replace all the speakers due to poor installation. The sub was never secured and got that fixed the second time. The air control touch screen was installed properly and I have never been able to control my air. The lead tech couldn't fix it unless I buy the factory one for him to redo it(is what I'm told). Honestly, if you can YouTube it. You will be better off doing it yourself than using Car Stuff.

Had subs and amp installed a few months back. Thought everything was good until my airbag light on…read moremy dash popped up. Other problem was my car kept on dying. Took it back to them and they tried to clear the code and didn't work. The light was never on before I brought it to them, they claimed no liability even though they're suppose to warranty their work. Tested the battery and they said it had a dead cell. Cool, bought a new battery and it was still dying. Gave up and went to the dealership to figure out why I had the code. Turns out, all of my fuses were in the wrong spots in my fuse box on my passenger side, which is why the airbag light was on. They said whoever installed my subs and amp did a terrible job putting the fuses back together. They also said the reason why my battery died in the first was because the amp was on 24/7 even when my car was turned off which caused the issue in my previous battery. Took my car to xtreme auto sound to get the work redone and didn't have any more issues afterwards. I've spent hundreds of dollars just to fix the mistakes this place inconvenienced me with. I've took two of my previous cars here before to get subs and amp installed as well as other work done with no issues years back. Maybe it was a different installer back then. Ricky was the one who installed everything so be sure to steer clear of him if you ever go to this place.

Today was the second time to be turned away from an oil change after waiting 15+ minutes. It's…read moredisheartening, I do not recommend this service or wasting your time.

If I could give it a zero... I would. They haven't been decent for years. Always short staffed and…read morecan only fit a few cars in a day. They don't communicate well about it either. Wish they would just get rid of this auto for Walmart bc it's not servicing customers.

Garcia was very helpful even in this bad weather taking the time to explain what's going on.read more

I will definitely be back to this location! Brooke was very helpful and willing to help me when I…read morewas in a tough jam. She was professional, courteous and helpful! The store was very busy and she was being pulled in several directions but she made sure my needs were met. Roger installed my battery and checked to make sure my alternator, starter and fuel filter. Excellent service. Thank you!

I went in to this place with my young daughter to get an oil filter and some oil today and I'll…read moreadmit I'm not very knowledgeable when it comes to cars so I wasn't sure which filter to get. While waiting in line, one of their employees was on the phone with a customer and once he got off the phone I clearly heard him drop a few "F" bombs in reference to the customer on the phone right in front of my daughter! Once he saw that I heard him he apologized. That is not only disrespectful to my daughter or the customer, it's very unprofessional! And not to mention they sold me the wrong oil filter so I wasn't happy when I had to revisit this place for a refund.

I've came into this O'Reillys many many times and every single time every employee has help me with…read morethe best of there abilities. They are always very professional, they always keep a smile on there face, and they make sure I get the part I need. An when they cannot find the part I need they will do everything in the best of their abilities to make sure I'm satisfied. Wish I could give more than 5 stars

They're a scam of a business. How you going to screw over the dealership you buy from. sent a ford…read moretransmission. got back a Nissan.

They totally ignored my call, I tried calling 3 times. Then answered and just hung up on me as I…read morewas trying to say something. Very unprofessional .

I am not stupid and I can fix things. These things are no on my car and they are not my wiper…read moreblades. They do that for me here and I appreciate it. They don't have to ask if I want them to do it for me, they just do. This is either standard procedure or they recognize incompetent when they see it. Who knows? Things get done and I'm glad of it. I appreciate their help and it doesn't cost that much more than any other place. Online retailers won't help you, that's for sure.

Awesome experience at the local AutoZone today. My battery needed to be tested and was bad. I got a…read moregood deal on a 3 year warranty battery and they even replaced my old one for free. Gary S. was very kind and did a great job of taking care of my battery needs. Highly recommend the Stony Brook location to anyone needing to have their battery tested. I was back in the road in no time!

They do not know how to do a proper oil change. This is the second time that I've come and my car…read morehas indicated that it needs oil a week later. Now I am fully aware of the Audi oil problems but when I was going to Firestone, I would never have an issue immediately after. It seems like they're more focused on doing an inspection and finding a major repair to fix than just doing an oil change! I won't be back because it might be cheaper than Firestone but it's not worth me having to put more oil in my car after I've paid them $80 for an oil change! Don't waste your time

I had a good experience with Louisville Automotive Shop today. My 2013 Mercedes Sprinter van had…read morecheck engine light on due to several sensors that I could not clear with my scan tool. They were quick to look at my vehicle, had the Mercedes specific scan device, had the knowledge needed to clear the codes and get me back on the road quickly. Fair price and friendly service. Clean facility. I would recommend.

Raymond was very helpful helping me install my license plate on my car, I highly recommend this…read morelocation! Thank you so much!

If I could leave a negative star I would, this store has absolutely fallen apart. My parts have…read morestill not shown up from the day before, I placed an order today and an hour later called to see what was going on and they can't find where I made the order. Offered to give him the order number to look it up and he put me on hold instead for 40 minutes. A lady picked up and when I said where I was from she immediately hung up. Called back and they let it ring for twenty seconds and then hung up on me again. Neither person I spoke to seems to know what they are doing and the lady I spoke to dose not seem to know anything about car parts at all. Just left a message with the district manager, hopefully he will be getting back to me. Autozone Will no longer be on my ships call list. Worst Autozone ever.