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Advance Auto Parts

5.0 (3 reviews)
Closed • 7:30 am - 9:00 pm

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O’Reilly Auto Parts - Front View

O’Reilly Auto Parts

(3 reviews)

This is a newly opened O'Reilly Auto Parts store and is one of several O'Reilly Auto Parts stores…read morethat have opened recently in the county. They carry all the parts, tools and accessories for your vehicle at competitive prices. They also offer free store services like battery testing, wiper blade & bulb installation and check engine light testing.

If I could give this store, specifically Mel, more than 5 stars I would. I was recently on a trip…read morefrom IN to FL with 3 other adults, and 6 kids. We were in an older bus that has been renovated to an RV-style vehicle. On our way, on KY 70, the bus started driving weird. My husband pulled over and realized that some of the lug studs had broken. We were in the middle of nowhere. I couldn't get an Uber, couldn't get a taxi - nothing. I called this O'Reilly, and Mel answered. She told me I could order parts through their website and door dash would deliver. I thought this would save our day! Turns out, DD does not deliver the specific parts we needed. (I don't know the reason why.) I called Mel back and told her this. Mel took HER TIME and GAS and ENERGY to bring our family the parts we needed. And wait - it gets better. When we realized we needed an additional tool to make the parts work? She drove my husband to the nearest home improvement store to purchase the tool and brought him back. She was kind, supportive, helpful, understanding, told us to call if we needed anything else. Well, with all the bad luck - it's unbelievable - our starter went out. Here we are, in the rain, kids on the bus, adults drenched, nothing we can do, far from home, nothing close... I called Mel. Without any hesitation, she brought us a starter and waited until we got the tire back on and the bus fired up. There are NO WORDS to explain how thankful my family is for her. If I am ever in London KY again, I am going to stop by and hug her again. She provided the most excellent customer service I have ever received in my life. THANK YOU, MEL!!

Advance Auto Parts - autopartssupplies - Updated May 2026

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