This is a newly opened O'Reilly Auto Parts store and is one of several O'Reilly Auto Parts stores…read morethat have opened recently in the county. They carry all the parts, tools and accessories for your vehicle at competitive prices. They also offer free store services like battery testing, wiper blade & bulb installation and check engine light testing.

If I could give this store, specifically Mel, more than 5 stars I would. I was recently on a trip…read morefrom IN to FL with 3 other adults, and 6 kids. We were in an older bus that has been renovated to an RV-style vehicle. On our way, on KY 70, the bus started driving weird. My husband pulled over and realized that some of the lug studs had broken. We were in the middle of nowhere. I couldn't get an Uber, couldn't get a taxi - nothing. I called this O'Reilly, and Mel answered. She told me I could order parts through their website and door dash would deliver. I thought this would save our day! Turns out, DD does not deliver the specific parts we needed. (I don't know the reason why.) I called Mel back and told her this. Mel took HER TIME and GAS and ENERGY to bring our family the parts we needed. And wait - it gets better. When we realized we needed an additional tool to make the parts work? She drove my husband to the nearest home improvement store to purchase the tool and brought him back. She was kind, supportive, helpful, understanding, told us to call if we needed anything else. Well, with all the bad luck - it's unbelievable - our starter went out. Here we are, in the rain, kids on the bus, adults drenched, nothing we can do, far from home, nothing close... I called Mel. Without any hesitation, she brought us a starter and waited until we got the tire back on and the bus fired up. There are NO WORDS to explain how thankful my family is for her. If I am ever in London KY again, I am going to stop by and hug her again. She provided the most excellent customer service I have ever received in my life. THANK YOU, MEL!!

Kalem is very fast and can get stuff done right he installed my headlights for me and put fuel…read moretreatment in too.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Gary is phenomenal. He went above and beyond trying to help us with our battery. I cannot thank…read morehim enough.

Sometimes when you walk into a business you would hope to be greeted or at least acknowledged. I…read morewasn't so I made the effort and said hey how are you doing? I was ignored. I went to get one wrench which they didn't have so I waited in line between the movie ropes they had set up and someone walks in from outside and just touch right in front of me as the guy says can I help you... To that person.I would go to Napa or somewhere else for auto parts especially if you want some customer service. This AutoZone doesn't ever have what I need in stock anyway to tell you the truth I don't know why I keep stopping by.

Excellent service. My salesman was Chris Hatfield 10 out of 10 service highly recommendread more

Terrible service. Stopped in this store twice in the past couple weeks because I had never bought…read moreanything there before. Wanted to see how it compared to Auto Zone and Advance. Now I know I wasn't missing anything. When I walked in the store and started walking around (only customer inside), I saw three employees behind the counter. None of them on the phone or anything. One looked up, but didn't say anything. I walked up to the counter to get what I needed and I couldn't wait to get out of there. The guy at the register just mumbled and I could barely hear him, and he just seemed like I was wasting his time. Went back a few days later to return one of the items I bought and another employee who took the return was a complete jerk. Seemed offended and kept making snide comments. Told me that what I was looking for didn't exist. At the end of the transaction he just kinda shoved a receipt my way and I'm standing there like...am I good to go? He looks up a minute later with a look on his face like "what are you still doing here?" Long story short, I went next door to Advance and the employee (who asked what he could help me with when I walked in) walked right over and found what I was looking for immediately. This is the same item that the jerk at Napa said didn't exist. I think I'll stick with Advance and Auto Zone from now on.

Always helpful great group of employees here. I want someone who knows their stuff. Not a kid there…read morefor just a paycheck. This group knows what's up! Great stock of interesting and quality products as well.

I just visited this store today with my two sons because of supplies I need to repair my car. No…read moreone acknowledge our presence but we kept shopping anyways. Spent $100 and as we walked out the gentleman at the counter yelled out"STAY AT HOME". I don't know if If he was referring to the coronavirus concerns. The disrespect this employee showed to me and my family was absolutely absurd. I'm really hoping that someone with management or corporate authority can respond to my post. This type of backhanded treatment given by this employee to me and my family. I've lived in Oldham county for years and have never experienced anything like this and hope no one else has been treated in this manner.