The customer service was 10/10. We're on a road trip and my husband's "splash guard" on his Toyota was flapping in the wind. We found the part we needed and the sales associate let him try the part before buying it. He went out, put the part on, and then they allowed us to use their restroom so he could wash his hands and I could use the restroom. What a great team! read more

Shoutout to George for helping me yesterday through Los Baños! He saved my car yesterday so I could make it home safely. I really appreciate his service and give that boy a raise please, exceptional! read more

My mom went in today to get her battery fixed and they helped her take it out and help her install it thank you to alex for helping my mom out read more

Staff is always willing to assist you. I noticed one of my window wiper blades was deteriorating and need replacing. I went to AutoZone and was shown all of the in-stock replacements for my wiper blades; also information about pricing and quality. Because I wasn't sure how to remove the old ones and replace them, the sales person did that at no additional cost for me.They're conveniently located at the corner of W Pacheco Blvd and Seventh St by the park; with entrance, exit & parking on both streets. read more

I limped in with a fried alternator and a dead battery. The young lady working, Alina, went above and beyond standard customer service!! She OFFERED to test both parts before and after replacing them, she OFFERED to loan me tools(even though I had my own), and she even carried the alternator out to me! I never had to ask for anything, she just offered her assistance! Not until I had finished installing both parts did I tell her that I was a 30 year journeyman automotive technician. I have dealt with automotive/parts stores my entire career, and she displayed some of the most impressive customer service I have experienced. She was helpful and sympathetic to the situation. She even suggested that my wife and dog stay in the stores a/c while I repaired my truck (it was over 90 degrees!) Alina deserves our thanks and gratitude for making what was a stressful situation easier! She deserves much praise as she is definitely an asset to your company. Her unsolicited act of kindness should be recognized and commended. Thank you Alina! You are great!!! 05' Chevy Silverado read more

Just recently move to my family to local. Cars need to do some maintain and i was needing 2008 Honda Civic Hybrid coil. The store was super busy at the time but all the staffs handle customers calm and friendly. The lady - which i forgot to ask her name help me out with parts and warranty also take time to explain and gave me multiple options to choice. Thank you for very great customer service guys! read more

Great service they even put in the new battery for my elderly mom and the gentleman that put in Leo was awseome!

Saved the day!! I hit something on the road and it tore the protective cover for the oil pan off, well one side. I stopped at Autozone to check it out and asked for a screwdriver. I thought I might be able to get it off.... no luck. I told the manager my dilemma and he came out to look at it. He was able to unscrew the remaining part! Thank you sir! I truly appreciate your kindness and willingness to help! Kelly read more

I was traveling through town late last Thursday night when I heard a terrible sound coming from my car. Pulled over and found some car part stuck in my alternator belt. The store up the block was no help so I came to AutoZone. They couldn't have been more helpful. Not only did they identify the part, they checked my car over to make sure it was safe to drive! I've never been more impressed with a company and their staff! I'm not even a regular customer! Give those boys a raise Auto Zone! You've gained a new customer. Judy McD read more

I came in to fix my AC. They went above and beyond making sure I had everything I needed and made sure I had the proper tools and knowledge on how to use them. They were nice, courteous and made sure I walked out happy. Thank you AutoZone so I don't die of heatstroke in my car! read more

They really need better customer service. They ignore customers and talk in the back of the store. Waited 15 min and then left to go to O'Reillys read more

I bought a radiator from here went to return it they would not get my money back all they would give me another cheap ass radiator

Waited in a line for a long time. Then had a long list of parts i needed which most places should have or be able to order but this Auto Zone had nothing. The prices were outrageous! And they seemed to know little to nothing about the auto parts they were selling. Wont be back any time soon. read more

Talking about great service...this AZ outdoes ever I've ever been to. The guys at the counter helps me tremendously. I came in looking for a particular size wrench and they did y have it sooo the agent (skinny Mexican salesman) took it upon himself to call another location and found me the part I needed. I went up the street, got the part I needed and was on my way. What a team you'll have. Thanks again! read more

Usually doesn't have the parts I need, when I call for advice sometimes advice given is wrong.

If you want to waste your time and have nothing else better to do...go here.you wait in line at least 20 mins no matter what time you go and staff are not motivated/don't care enough to help customers with their needs.which is to get help and get out of there to do their other errands.I ordered a part that I paid for and I never got a call for my order coming in.finally I called a week later and they said I received my order 3 days after I placed the order.I told them I'd be there later in the week to pick up.when I got there 2 days later,I waited in line(20mins),then after them trying to find my part(+20mins)they told me that it was shipped back to warehouse.I told them it was paid already.it didn't matter,it was shipped back.I asked them why I never got a phone call that my part arrived.they told me cause it came from the warehouse so they don't do that.THAT DOESN'T MAKE SENSE!!!I wanted my money back.so they printed my refund receipt then I had to go to another register to get my cash(more waste of time).then I was asked why I'm getting my refund, I didn't like the part? I told him I'm ordering it online so the part gets shipped to my home. So to save everyone a headache and time order it online or go to another auto parts store. I wish I can give this place no star. read more