They said they could fix my failed leveler on my Class A motorhome. They where unable to make the…read morerepairs due to not being able to get the parts. I picked up my unit and there was damaged to my motorhome. It was apparent that the damage was caused by moving without checking clearances. I asked about the damage and was told it was like that when I brought it in. However, they did not let me know before or after receiving the motorhome about the damage until confronted. I WOULD NEVER RECOMMEND THEM FOR ANY CLASS A REPAIRS!

Out on the road when we had a little trouble with our front jacks not wanting to hold the position…read morewhen down. Coming from Yellowstone I looked up RV repair shops in Utah. Found this gem! I called in the morning and explained the problem. I was hoping they would be able to see us around our eta of 1:00. She was more than happy to accommodate us! Well the excellent customer service did not stop there! We actually arrived around 12:15. Our mechanic, Dave, came right out to take a look at our rig! All and all it took less than an hour and he had us back on the road! He was so friendly and flexible as we asked if he had time to look at a slide out problem as well. He happily did! He and (I think his wife) were both just so pleasant. It was a breath of fresh air to finally have honest & excellent customer service. Our bill was more than fair!!!!

Highly, highly recommend. Manager Jack and tech Ron were wonderful. We were on a camping trip and a…read morerock/piece of gravel hit our windshield which very quickly cracked. Both of these men were very kind and comforting while I was a little freaky/nervous about the whole situation. They were able to get a replacement windshield the next day, squeezed me in for an appointment and we were good to go! Thanks!

I called my local Safelite auto glass to get a quote on windshield replacement. Instead of being…read moreconnected to my local store, I first had to go through an AI assistant. This system is seriously flawed as the assistant didn't understand any of the prompts. She was finally able to gather all of my information, including my name, my phone number, and my car make and model. Next, I was connected to a service center. The woman at the service center, and then proceeded to collect ALL of the same information from me. She proceeded to give me my quote and told me they recommended getting my windshield wipers replaced and it would be $380 for the premium package. She said she would go ahead and get me scheduled for that. I told her I just wanted a windshield, nothing extra,just a windshield. That brought the price down to $255. They are charging over $100 for windshield wiper replacement! That is ridiculous! I could see someone like my mother calling in and just paying $380 without thinking about it ,because service center didn't say there was an option without this and made it seem like that was the price. it has been about 40 minutes now on the phone and she transfers me to my local shop, which was where I was trying to call in the first place. The local shop then proceeds to gather ALL of the same information from me. None of this information is transferred on from one phone call to the next. An hour later, and I finally have my appointment! Such a hassle! I have half of mind to just go with another company because they make this so difficult. How many people are you paying to do the job that the local shop did in less than 5 minutes!!

I needed an emission test on my vehicle. $35. Easy…read moreappointment. They took my vehicle in within minutes of my arrival. Extremely friendly service. My vehicle was complete within a few minutes. When I asked what I needed for the DMV she said I can take care of that right here. No additional charge. I was registered and had my tags within another couple minutes. Extremely great service all around.

These good folks got us in quick, diagnosed it fast and had some major repairs done in a day. We…read morehave had issues with our car's cooling system and have had many people look at it. This has been going on for years. CarSmart fixed the issues and it has not returned and the cost was unbelievably reasonable. I will use these folks for all my vehicles from now on.

only place to take a car to be worked on- honest and competent mechanic -always goes out of his way…read moreto get my vehicle back in a timely manner

This guys are the most honestly, helpful shop in too.. SUPERBERB SERVICE! Will continue to always…read moretake are vehicles to them!

We bought a great used Subaru Forrester! The whole…read moreexperience was wonderful. Our salesman Jake was a real no-pressure gentleman. He gave us all the info we asked for and allowed us to test drive it twice! Loving our "new" Forrester with a 90 day warranty!

We were referred by a friend, and Rich's didn't disappoint. Dean was so helpful. He answered all…read moreour questions, and he gave us the space we needed to make our decision. He also shared his personal experience about a Subaru Forester to help us make a better decision. Wendy and Kendall both worked hard to make sure the financing process was stress free and helped us get the best rate possible! When we found a defect in the sidewall of our tire after having the car less than a week, they quickly remedied the problem. Our experience at Rich's was a million times better than our experience a few years ago with a big name dealer in town. We will be back again for sure!

I have worked with Hansen for some time now, and they are the opposite of what you'd expect at a…read moretypical dealership. They are focused on customer service and there's no pressure. Sales and service are both great to work with. I live in Utah county, but I wouldn't do business with anyone else for GM vehicles. It is a long drive from where I live, but well worth it. Also, their prices on new and used vehicles are always competitive.

DONT GO HERE IF YOU CAN HELP IT! I told them my cars alarm keeps going off randomly throughout the…read moreday and night they charged me $200 and told me my battery is dead so I got the battery changed and i'm STILL having issues with my alarm going off multiple times a day so they fixed nothing charged me all this money and are now saying I have to pay them EVEN MORE to potentially fix NOTHING again! Very unprofessional and completely unhelpful. You'd expect this from some random shop but I thought cadillac would be better than this?

I have taken many vehicles to them for repairs. Not only are they fair in priced, they do great…read morework! They are honest and will explain everything and get the job done quickly. I'm very happy with them.

Excellent service. Randy and his associate worked on my vehicle in a very timely manner! They…read morelistened to my concerns and any questions. The respect and courtesy was very admirable! The cost of the work on my car was so reasonable! I was so pleased and surprised! I can't say enough to do justice about Randy's Service Center. Ladies, this is the best place to take your vehicle for honest work at a very reasonable cost!!!