I just called to try to get information on their parts inventory. A very grumpy woman answered,…read morewith men basically, talking extremely loud. I asked could she hear me she said no and hung up. I called back and this time I asked her if she could hear me, and in just an ugly voice she said "WHAT DO YOU WANT", I said nothing thanks and hung up. I don't care if they have discounted gold, don't deal with people that don't treat a customer with any respect, it is an indication of how they will handle any issue that goes wrong.

This is a great salvage yard. I can't thank Renee enough for going in the back and uninstalled then…read moreinstalled the window hinges for the back window on my 2001 Explorer. Thank you again! Great people!!

I really like T & T, they have always been helpful to me whenever I go by or call. I think if you…read moreare irritating and wasting someones time, you may be cut short. This is a very busy place, they either have what you want or they don't. It is not a fancy restaurant where you expect to be waited on as long as you wish. I'll continue to call Tony when I need help with a part. Carolyn B

Very rude. I wouldn't deal with these people ever. I am only selecting one star because I can't…read moreselect less and I want people to see this review. Do not deal with these people unless you want to be treated disrespectfully.

I am a frequent customer at Rainey's. I was in the other day and the lady who checks you in is…read morealways on the phone, well she's on the phone talking about dogs this time, she couldn't even talk time out to tell me thank you for your business or thank you for putting money on my pay check. I just found this a little rood. Rainey's is still by far the cheapest price for mechanical work that I know of. My grandpa delt with them, so I guess I'll carry on.

Friendly hometown service, by ASE certified mechanics!…read more I'm a local in our small town of Lenoir, and recently my breaks started squealing like they were bad. We recently purchased the vehicle used, so was unaware of the condition on the break pads. I scheduled an appointment with Rainey's automotive and dropped off the vehicle the next day. Promptly, the mechanic personally called me, and told me that my breaks were not bad, they were about 1/2 life left, but the rotors looked like they had surface damage from being too hot. He resurfaced the rotors, and it took care of the problem. The mechanic could have lied, and told me the breaks were bad, and made more money, but was honest. Honesty and integrity go a long way in my book. I will be back! It's great to have a mechanic that you can trust! It's one of the advantages of our small town :). Definitely an asset to Lenoir! Thanks guys for a job well done!

As a customer service-oriented person, I try to see the positive side of everything, but also know…read moreif you don't service your customer, someone else will . It stands to reason, people sometimes have an off day; however, with the most recent experience(s) I've had, with the lack of service at the Lenoir Walmart Auto Service Center, I'm very frustrated with the staff. I purchased my tires at this location and have them rotated (free of charge) every time they need it. I was having my oil changed here also until recently. My main reason for this posting is to advise others if you are looking for complete and competent, customer service, you may want to look elsewhere. When I inquired on how they handle their service appointments, it's first come, first serve. So, when walking in to get service, you're looking at a minimum wait time of 1-1/2 to 2 hours before they even begin service. I understand service takes time, but there seems to be a shortage of staff, lack of concern for the customer and things just do NOT flow smoothly. I have witnessed (on multiple occasions) a male associate taking personal phone calls while in the midst of consumers waiting for help. I originally chose Walmart because some of the independent locally owned shops have limited operating hours that do not fit my lifestyle. Since Walmart, has varying hours I thought this would be more convenient for me. However, after the most recent experiences, I'll find a way to maintain my vehicle from the independent service centers.

I went to get a battery installed on 1-29'22. I was told it would be an hour and 2 and a half hours…read morelater they still has not touched it. They evidently either forgot or just did not care. I just left. The Lenoir Walmart auto service will never get any business from my family again.