The employees are always friendly and helpful and if they don't have my stuff in stock, they are…read morealways working on ways to still help me the same day! Highly recommend to keep my vehicle on the road!

I ordered two items online yesterday. Napa charged me three times for the same order. Called them…read moreat 8 am and then again at 12, noon. The call center said they would not be able to help me. I would have to pick up my purchase and then call my bank to work out the two extra charges. So I canceled the order. Call the store and talk to them, if they still wanted to sell the two items I would stop by later today and pick them up. The moral to this store, Dont purchase anything online with NAPA. The store has nothing to do with the ordering on line. Call day before you need the items and have them order it and have it waiting for you when it arrives. Oh, NAPA's online states they will call you when the item is in, NOT. The store says they don't do that unleased they have done business with you, or you have a large account like a business.

Did not receive much help when I asked about coolant for my car. Employees acted like they didn't…read morewant to help or answer questions. Just go to Autozone.

Employee Bob deserves a huge promotion. My buddies and I took a trip down to IU and were on our way…read moreback when we stopped at a gas station and my car would not start. We tried getting a jump (didn't work). Everything was too far a walk. However, Bob after his shift drove down to us with a brand new battery and installed it with tools he had handy. Car worked and got us home. Bob deserves the biggest paycheck I've ever seen.

Mike and Shaun did a great job. They were respectful and able to resolve my issue quickly.read more

Took them 3 tries and a solid month to get me an oil drain plug, and in the end they got 4 total…read moreand tried to sell them all to me. A confused bunch, but nice.

I didn't buy anything just sold scrap metal. They were friendly and efficient. I had dropped off…read morestuff twice, no problems.

I had a new windshield installed in my 2001 Buick. Ray's gave fast friendly service at an excellent…read moreprice!

Just picked up a set of wiper blades here for my 2022 Toyota tundra and the very knowledgeable…read moregentleman that sold them to me showed me a little trick to help him last longer and came out and installed them asl well

I placed a pickup order and received an email stating it was ready to be picked up a couple of…read morehours later. I leave work an hour or so later and I go in the store and I tell the associate I have an order for pickup. She's on the phone but she responds asks my name and says oh that got canceled. You'll get a refund. I tell her the order states it's ready. Well it's cancelled we don't have the part. This is the third bad experience but this one is by far the worst. You had hours to call text email me and you did nothing. Didn't even bother to help me find another location. Luckily I drove clear across town to another store and they had it. Where is the customer service at. No apology nothing but dismissed and back to her phone call. Yeah NEVER going to this location again.

My primary mechanic suggested Lafayette Auto Supply for last minute and urgently needed parts. The…read morestaff were friendly and looked up exactly what I needed. LAS had more stock than the other two parts stores I contacted. The front counter had several staff working the phones, the computer, and thumbing through catalogs. These are guys who can answer just about any question thrown at them. This place is trusted by many local mechanics so I felt like it was a good recommendation.

I have been here on several occasions to get parts for a vehicle. A radiator the dealer wanted $650…read morefor I got the exact same model here for $125. They have great prices on a lot of factory parts for your vehicle.

I have been to this place many times and lately, this place has no inventory, or if you call I was…read moreon hold for close to 11 mins before someone picked up after asking me to be on hold right when I called. What is going on there?

This is the best place for car parts and tools. The best part is that Napa has a great website. You…read morecan go online, pick out what you want, pay for it, and it will be waiting for you when you get there. If it's heavy they will even take it to your car for you. Friendly, knowledgeable, and courteous staff.