Vishal is the manager of this store and he is so kind and helpful. If you need a part along w some…read moreadvice or help looking at your vehicle- this is your store and Vishal is your guy! What a sweetheart he is. I wish more store managers were like Vishal.

I stopped by Auto Zone for tail light bulb and their answer was we don't carry it and all done …read more.. Went to O'Reilly and they also had non in stock but the sales person named Octavio went above and beyond ... not only he found the bulb, he came out and helped my change the bulb as well ... now this is called True Customer Service Way2Go Octavio and can't Thank You enough .... Like the Commercial indicates O O O'Reilly Auto Parts ... They Do Care and Octavio proved that

Today had my oil changed and was told need headlight and brake light replaced (cost over $100) said…read morenot today !! Went to O'reillys inKirkland. Young man did it in quick. Surprised he wouldn't take any money for his service. Very impressed...Will definitely go back when need arises. Thank you..,

A wonderful man named Ed helped me figure out the code error on my car. He cleared it for me, and…read moreexplained how to reset the maintenance information. Ed is worth a million bucks and because of him I will continue to be a returning customer.

Totem Lake Napa Auto Parts is the place to go when you need Auto Parts or Just some advice. I Went…read morethere to get replacement wiper blades and was Assisted by John he helped me purchase the correct ones and also installed them ! Exceptional customer service I Highly recommend this Location Sincerely , Marcia (KGM)

Truly exceptional gave me military discount for transmission fluid. Also, gave me Napa veteran hat.read more

Organized interior with nice sections for car harnesses, steering wheels, racing suits, and socks,…read moregloves, shoes--everrrything, with seats being the highlights. It was nice to test the seats out and have a knowledgeable salesperson on the floor. Would come here again for any of my racing needs (if I ever race hahaha)

I bought a pair of Planted seat brackets and an FIA motorsports-approved racing helmet from 425…read more Firstly, they were incredibly helpful with my seat brackets, helping me to clearance them the small amount they needed to fit my car properly. It was also nice being local to be able to pick up my brackets in person at their facility rather than having them shipped just up the road to me. As for the helmet, Dan took time to educate me on proper helmet fitment and worked with me to find the helmet with the best fit and features for me. As a long-time wearer of glasses, it was a big deal that I be able to wear them comfortably while wearing the helmet. The HJC H70 fit the bill perfectly.

I shopped there on 8;51 pm 8/10/23. I left my wallet on the…read morecounter 9 min before their closing time. Only one person and two cashiwrs were at the store when l left. Next morning at the opening l went in and the manager said there is no wallet in their lost and found. There was only one transaction ( which was by credit card and traceable) done after mine the night before. The regional manager has not returned my call since 8/11/23. Either one of the three employees or that last customer has lifted and used my cards every where they could in Marysville area. The 8/10 manager on duty confirmed there was no other traffic or customer was there after l left the store except that customer who made credit card purchase at 8:57 per the cash register records.

Shout out to Brian. I drove to O'Reilly Auto Parts in Totem Lake today with the check oil light…read moreshowing on my dash. He found the correct oil for my car and put it in the engine for me. This is notable as I broke my leg earlier this year. Although I can drive it is difficult to get in and out of my car and walk around. I never left my car. That is customer service at its best!!

I'm a first time customer at Achtuning was my customer side experience was nothing short of…read moreamazing. Jessica' was very pleasant on the phone and her vehicle and ECU tune knowledge was 2nd to none. She arranged an appointment and my car was done same day. I had a few post tuning questions and Kelly was very quick to respond. Highly recommended.

I have had 3 Audi's and Achtuning has done all the work, the staff is very friendly and…read moreprofessional and know what they are doing. Kelly is very knowledgeable and keeps informed of what the future of things may bring. Kelly is also always quick to email back when I have questions, and their work is flawless.

I always enjoy coming here the girls are really nice and friendly very helpful if in getting what I…read moreneed for my car! Even the men are nice! And it's very clean inside. Easy to find what you need

Great service, need a few things for my car and this was the right place to stop by. They didn't…read morehave one of the stuffs I was looking for, but they found in which nearby store it's available; also suggested an alternate product I can get it on Amazon. Friendly staff !

Great location, friendly, knowledgeable, patient staff. Appreciate having this shop nearby and…read moretheir willingness to help.

This is the first time back at this store in 4 years, maybe 5. I stopped coming here because the…read moreemployees always had a scowl on their face and came across as rude to me. Made me feel like I was bothering them so I stuck to Amazon. Today, I needed new wiper blades and I couldn't wait for 2 day shipping. I was prepared for a rude interaction. I didn't see any of the employees from before. The young man who helped me was super nice! He even offered to help install the wiper blades (took him up on the offer). The manager was also super nice. I was so relieved. I can come to this store again for my car needs and not have to order off Amazon!

I went to get new windshield wipers at my trustee Napa store who have been so helpful in the past…read more The guy behind the counter said he couldn't help me install them. "He was told not to." Ok?!? Next store then... Auto Zone was more than happy to help.

I can for windshield washer fluid and they had some. There are items on sale as well if you www t…read moreto browse through the store. The staff was fine, friendly, and got me in and out of the store in lEss than 5 minutes. I didn't go looking for specific parts and didn't need any special services so I can't comment on that. Overall it was a fine visit.

Needed windshield wiper blades and they and put it one for me. Didn't realize wiper blades were…read moreso pricey! The mid-range Bosch were $76 to replace all three. But staff were super nice and friendly and of course, installed them for me!

Always helpful and always willing to help you with product selection…read more Additionally, they are helpful with routine installs ex. windshield wipers (etc). Have shopped at this location for close to 60 years (Schuck's-O'Reilly) Dean T