went into the store looking for transmission fluid for my mercedes c300 and was told that a certain…read morefluid was right. did transmission flush with filter according to mercedes instructions and transmission did not act normal. that was on friday. Did a little research on fluids and found out that the fluid was wrong according to mercedes. I needed a blue fluid which is specific to my transmission. Had to wait till monday and took empty bottles and receipts to manager. After a little research and a call to amsoil who said it was just a dye to color, i was told that the fluid they gave me was right. I left because i had to go to work. He said he would call me. Later that day tyler left a message saying he got me a filter and different fluid. When i went back today they got 1 bottle of a different fluid which says its for my car and particular transmission and a new filter kit. I told them i needed 10 to flush out the wrong fluid. They then said they only ordered 6 and would have to order more. They i was told that i would still have to pay for the new oil and filter at cost. I asked about the wrong fluid and was told they cant credit me for that. I was willing to pay for the extra cost of the right fluid but they still said their website still says that the oil the gave me was right. Maybe the amsoil rep can help me out. Now i am ordering from someone else since i have to pay for everything. I will be contacting them for a new transmission if this one is messed up due to their wrong fluid.

Services always take 3x as long as they tell me. It came be misleading being told something will…read moretake 2 weeks only to find out 6 weeks later they haven't started it yet.

I purchased a chassy for My truck .keath was a real…read moreprofessional he did exactly what he promised and above iam so glad I went to Indian Creek they are the best.i will always Make them My first stop before anyone.thank you Indian creek.and above all thank you keath.

I have found these folks consistently reliable and affordable. Not to mention friendly and fun…read more Call 'em.

Good place to find knowledgeable, staff, and parts that are sometimes hard to source. These guys…read moretook really good care of me and remembered what I was looking for from a previous call, no sweat. Just doing my job, sir. Thank you so much man.

They don't have a guy on the counter at either one of their stores. that has very much knowledge…read moreabout auto parts. they are all U-Tube certified, and over paid for knowing very little about their job. good luck on being sold the correct parts for your vehicle. Bob Johnson (BJ)

I have been buying parts from AutoZone for decades and every one of them has no problem with giving…read morecustomers a jumper box when I have a dead battery. But not "Kenzie" a this AutoZone. She refused to let me borrow the jumper box to start my car. I drove across town to the other AutoZone and th

I asked for help with a specific tool. Dude points to the back of isle 4 and is shouting directions…read moreto me on how to find it myself from behind the counter. Lazy. Then he just disappeared. Meanwhile 2 employees are helping one couple about local mechanics and being clear about who to trust and who not too. I left, went to Shelton's Auto and was promptly helped and left satisfied.

After another auto parts store sold me the wrong windshield wiper for my car, the helpful and…read morefriendly staff here not 9nly found the right one, but installed it for free. Recommended.

I had a transfer case rebuilt by these guys and the turnaround time was less than 2 days. Got it…read moreinstalled with no issues and was out wheeling the same day. Lots of new hardware and everything came back so fresh and so clean! I almost rebuilt it myself but for the price I paid. $1143.88 + $48 shipping there it was a deal. The rebuild kit itself is $600 so the extra is worth the headache I avoided. The build is a little cheaper if you dont choose the aftermarket bracket. Thank you for the great work!

In short, Wheeler's is one of the best off-road shops I've dealt with in the past few years…read more I ordered a set of shocks and springs from them. Things didn't go as planned initially because of a warehouse miscommunication, and I was pretty annoyed. In addition a part (springs) I ordered was not in stock (COVID). The part out of stock was set to arrive in October. I initially wanted a partial shipment, but changed my mind a couple of days later and indicated all could be shipped at the same time. I expected everything to arrive around October. Today, I get an email stating everything had shipped, including the springs that were on back order. I emailed Josh at Wheeler's to confirm this was true. He said it was and I'm expecting to get everything today (09/01/2020). Wheeler's turned what could have become a really bad experience into something good, which is something all of their customers expect from them. Thank you, Wheeler's. I'm a customer for life.

I was promised a newer LS engine with around 40K miles from the Roseburg guy. When they finally…read morecame up with a drivetrain (6 weeks later via their buyer) they gave me the VIN and it showed 70K on the vehicle. After I brought it home and verified the number on the block, it came up with a 100K miles! WTF? Also, they threw in a nice pair of power seats to make me happy but after a closer inspection I noticed that the vertical power motor has a busted shaft. Be warned, these guys are a bit shady.

Was horrific dealing with these people, almost gave up but was too invested in the transaction…read more Delayed responses, incompetent sentencing and replies. Dyourself a favor and find someone else that will give you better customer satisfaction. Item arrived dented and paint peeling.

This place was very helpful. We're from out of town and cane here out of desperation as we were…read morestranded and needed a part for our vintage VW. We were able to get the part quickly.

I had been shopping for a car for months and visited many different dealerships, both large and…read moresmall, and the experience I had with Grants Pass Automotive was truly in a completely different league. From the moment I arrived, Grant made the entire process feel easy, comfortable, and genuinely enjoyable. He was incredibly kind, patient, and friendly, and took the time to really listen without ever making me feel rushed or pressured. After going to so many other dealerships where I often felt like just another sale or felt pushed into decisions, working with Grant was a completely refreshing experience. What stood out most was how much he cared about making sure I felt good about everything. He explained things clearly, answered every question without hesitation, and never once made me feel like I was taking up too much time. Even when we were there well after closing, he and the team were still just as helpful and welcoming as they were at the start of the day. The dealership itself was also very clean, open, and comfortable, with small touches like fresh ground coffee and cold water available that made it feel inviting rather than stressful. I can honestly say this was the most positive car buying experience I have ever had, and that is largely because of Grant. If you are looking for someone who treats you with respect and actually makes the process enjoyable instead of overwhelming, I highly recommend asking for him.

I cannot thank this team more for everything they did for my Civic after hitting a deer. Audrey is…read morean absolute rockstar in the collisions department! She knew I was nervous as it was my first crash, and I'm from out of state so they had my car for a bit until I could get it. We genuinely thought my car was a goner, but Audrey and her team worked so hard to get my baby back to new! Thank you! Thank you! Thank you, Audrey and GP Auto.