I had a busted tail light and have been meaning to get new windshield wipers. So I knew it was time…read moreto stop by an auto parts store to take care of it. I called ahead to see if they could assist with changing the brake light and the representative on the phone mentioned they could, but depends on the vehicle and difficulty. Daniel was a huge help - he made sure to help me select the correct wipers and changed my brake light, after purchasing the bulb and other parts of course. His excellent customer service and assistance really went above and beyond.

I've been a long time patron of this store without a doubt that they are helpful and go above and…read morebeyond for their customers! This may be a big chain association but definitely with hometown vibes!

Mixed opinion here - I stopped in to get some windshield wipers for my daughter's car. Not close to…read moremy house, but I was in the area and always want to support local business. They have the little computer thing you look up your make and model, and it spits out the wiper that you need. Her car is one of those that has two different sizes, the two wiper blades are not the same. I grabbed them off the shelf and the guy at the counter confirmed they were the correct ones for me. Got them home, and both wipers were the wrong size. Not just one, they were both wrong and really not even close. So I drive the 20 minutes back to the store and talked to another person, who now tripled checked in their computer that these were the recommended sizes. He then did some more looking, and figured out that the NAPA computer for some reason recommended two different sizes, one of which was obviously wrong. He then got me the right ones, but I had to pay an extra couple of bucks for the right ones. Pretty irritating, since it was their error that caused me to have to drive an extra 40 minutes. I'm conflicted because the guys working were definitely trying to help and ultimately I did get what I needed. But there is no reason that it should have been such a hassle, should have been right the first time. Seemed like a corporate flaw with the computer inventory or whatever, but at the end of the day the hassle flows to the consumer at the local level.

Amazing customer service! Got exactly what we needed so fast because we immediately had someone…read morehelping us although it was busy. He was super nice!

If you're looking for a great local shop, Mackert is well-worth the time and consideration. Ben…read morewas incredibly polite and professional on the phone and in person, and their shop is very clean and presentable. Repairs were done much quicker than expected and prices seemed competitive.

So helpful, friendly and honest. They've always been wonderful to work with and get repairs done…read morevery quickly. We trust them with all our vehicles.

Had my vehicle for weeks and did not complete the repair. Terrible customer service. I paid to have…read moremy vehicle towed to another shop to complete the repair. Owner drives an electric car and is clueless in addition to being incredible rude.

I needed an inspection for car insurance. I was hesitant to try them at first due to a few bad…read moreexperiences with the prior owner several years ago, but I walked away delighted! The front desk person was very professional and friendly. Ron Patel, the owner, worked with me to understand what was needed. I was able to get in the very next morning. The waiting area had everything I needed to be productive during the wait. I was able to get to know Ron during part of the time and was very impressed with his friendly manner, knowledge and experience. I highly recommend them to anyone needed help with their vehicles.

Spec German took incredible care of my 996 Turbo. They performed a full tune-up that included a…read moreSoul Performance exhaust, GiroDisc rotors front and rear, PCCM+ install, cabin air filter, spark plugs, transmission and differential fluids, and a complete brake flush. The car feels tighter, smoother, and sounds absolutely amazing. Their attention to detail and Porsche expertise really show. If you're serious about maintaining or upgrading your Porsche the right way, Spec German is the shop to trust.

I took my 2015 Porsche Panamera GTS in for its first scheduled service since purchasing the vehicle…read morein March of 2022. Spec German was highly recommended to me by a fellow Kitsap County German car owner as the place to go for German luxury car service and repair. I was not disappointed in heeding his advice. Everyone I've spoken to at the shop is courteous and pleasant. Jacob, who performed the service, took a significant amount of time to answer my many questions. (I probably took more time out of his day than I should have.) He showed a great deal of knowledge in his craft, care for the work he performs, and attention to doing the job right. Given the overall experience, quality of work, and reasonable rates, I will definitely bring my car back for all non-warranty service and maintenance.

have had several marine alternator repairs over several years. They had parts for a 12vdc lift…read moremotor to replace the worn brushes solving an expensive new replacement motor assembly.

The guys in there are great willing to share information and have a can do attitude. Had them test…read moremy alternators one was bad so they rebuilt it. The other one was good. They had the bad one fixed up in no time. Very happy will stick with them from here on out.

Rob did an outstanding job in every way - the work he did, the explanation, and follow-up. We…read morehighly recommend using him. We will definitely go back to his shop.

This place is the real deal. Super nice guys Rob and Nick. Bought a used boat with a janky trailer…read more Brought it in from Renton. It was worth the drive. They did a thorough safety inspection. They fixed the lights and replaced a bent axle. Reasonable pricing and very timely. Trailer is now worry free. Will get all my trailer work done here in the future.

Being a single mom, it's nice to have a trusted automotive service company to rely on who I know…read morewill be fair, thorough, and accurate. The staff truly cares about their patrons, they are not pushy for services that you don't need right away, and their prices are more than fair for the maintenance or repairs that you might need. They are literally the best mechanics I've ever dealt with. I feel like they know more about all vehicles than the dealerships! Truly a wonderful company and I highly recommend them for all your automotive needs !

Highly recommend Schultz & Sons Automotive. They were super quick to look at and fix our vehicle…read more We had a coolant issue that they quickly diagnosed and repaired at a very reasonable price. Their promptness, professionalism and kindness has made me a lifelong customer. TRUST ME, you want to bring your vehicles here! Also, great customer service and a super clean space!

Nathan really helped me out! I thought my headlight was out but when he wiggled the connecting wire…read moreit popped back on. Saved me the hassle of an unnecessary replacement. Thanks, Nathan!

I went to have my battery replaced and were helped by Kyler. When he went to change the battery we…read morewere surprised by a black widow. Thankfully, Kyler overcame his arachnaphobia and successfully changed my battery. Kyler was friendly, helpful, and knowledgeable with all of my questions. I appreciate the customer service and help with the spider!