Ordered a drain plug at 10am Thursday eveningwas promised it would be to the geneseo location…read morearound 1pm and that I would receive a phone call when ready for pickup. 3pm rolls around and I haven't gotten a call. Called them up and was told by a different gentleman that part deliveries come in at 5pm at the earliest. Well I needed the part by 4pm, that was the whole reason I opted for it ordering the part. It's Tuesday the following week and I had to call them to get refunded. But wait there's more.... When I called and asked for a refund the gentleman told me I had to drive all the way back there in person if I wanted a refund. BS! Will be shopping at Auto Zone across the street from now on.

Awesome Staff! They are professional , friendly, responsive and knowledgeable. They go out IV their…read moreway to help,.

Contacted them over the phone and talked with a guy named Larry. Very accommodating, drove out to…read moreGeneseo the very next day and towed my car and gave me a decent amount for it in cash. Great service, would definitely recommend!

We were coming back from Niagara Falls, on the way to Jersey. Unfortunately, we got a flat tire on…read moreI-390 S, Dansville, NY. We called roadside assistance but it was 530 PM EST, Saturday and we were still 300 miles from Jersey. I know, I am not the only one who gets tensed in the situation, not like I can't handle it, it was like- almost all the auto stores were getting closed, and what if we did not find any store? we would be stuck. We google and found this store, which was closing at 7 PM. Roadside folks did change flat with spare, and it took us 45 minutes to reach Walmart Auto Care center from the spot, and we reached there by 6:40 PM EST. We requested them to accommodate us. One supervisor came and told me they had to change all 4 tires (some thread thing in the tire and it was not in compliance with Walmart policy). I was shocked, I have a new 2023 Mazda model and only one tire got flat, and why I have to change all 4 tires? I decided I would stay at some motel nearby, get the tire changed in some local store, and reach Jersey the next day. But somehow their other employees came forward and they did agree to change the tire (they discussed something). I am trying to find their name on their website, could not found, also called the store as well to find the name of those good souls, but no one picked up the call. Anyway, it took them 30-35 minutes to change the tire, they did some verification, and TPMS check, and we were good to leave by 730 PM EST. I wanna thank their staff (one big guy, it's him in the photo with the ith car), one thin lady (Erin), and another white short guy (must be in his 20s)- thanks for saving us. We did reach Jersey by 1:15 AM.

They dumped a lot of oil all over the place, so my car smoke instinct due to that they didn't wanna…read moreclean it up very sloppy !

I was recently in a fender bender, and the lovely staff there was extremely helpful even during…read moretheir busy hours. Some of the kindest and most caring people in the auto business'! I love this place and highly recommend it! Definitely recommend!

I went to Action Auto Parts to purchase an Alternator for my car. They had the part in stock on the…read moreshelf for a reasonable price.

My battery had died and was jumped by AAA, but I wanted to get a new one before an important…read moreearly-morning meeting. I arrived at O'Reilly Auto Parts after 9 p.m. hoping there would be someone available. The store employee Juan was compassionate, empathetic, extremely helpful and installed the new battery immediately. Note that I had stopped at AutoZone, and got "hey, man - it's almost closing. Come back in the morning". I am most thankful to Juan at O'Reilly Auto Parts for being a TRUE CUSTOMER SERVICE PROFESSIONAL. This is the way that I wish ALL companies operated ! ! O'Reilly Auto Parts has a customer for life - and I am sharing with my family, friends, and co-workers to let them know ! ! !

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

WONDERFUL! Young friendly gentleman helped me in the freezing wind rain sleet storm to find the…read moreright screws andPUT ONTHE CAR. Wearing a T-shirt he has tofindtherught screwdriver and the right screws which I didn't originally buy. A++++ THANK YOU MATT you're a blessing

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

Very helpful and knowledgeable staff. Will go out of there way to help you with all your auto needs.read more