My battery had died and was jumped by AAA, but I wanted to get a new one before an important…read moreearly-morning meeting. I arrived at O'Reilly Auto Parts after 9 p.m. hoping there would be someone available. The store employee Juan was compassionate, empathetic, extremely helpful and installed the new battery immediately. Note that I had stopped at AutoZone, and got "hey, man - it's almost closing. Come back in the morning". I am most thankful to Juan at O'Reilly Auto Parts for being a TRUE CUSTOMER SERVICE PROFESSIONAL. This is the way that I wish ALL companies operated ! ! O'Reilly Auto Parts has a customer for life - and I am sharing with my family, friends, and co-workers to let them know ! ! !

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Contacted them over the phone and talked with a guy named Larry. Very accommodating, drove out to…read moreGeneseo the very next day and towed my car and gave me a decent amount for it in cash. Great service, would definitely recommend!

They were very helpful in walking me through how to exchange my car key battery. Friendly staff and…read morea reasonable price for the product.

Great products and personnel to install them. Been going to Tim's Trim for many years. So thankful…read morefor their ability to get the job done in a timely manner so I could go onto work.

Had a remote start put into my Subaru. From the very first phone call to picking up my vehicle the…read morestaff at Tims Trim were outstanding. Jacob explained everthing in detail and answered any questions I had. Never felt rushed, and my vehicle was done in a timely fashion. What an upbeat friendly staff! A pleasure doing business with them. I highly recommend them! Pat C

Very helpful and friendly service. The guy helped me find the right oil for my specific car and…read morepoured it for me too.

Being a small town, when you need something... You need it. Napa always delivers. Customer service…read moreis lacking (big time) here but Mike behind the counter knows... He the only game in town

About a year ago I bought a 2019 Ford F 150 pickup. A nice truck and I did get the full warranty. I…read morewas at the park doing some photo work and I had to get some equipment from the box. But, my tailgate latch was jammed. I thought it needed a bit of lubricant, or HD 40. Living right down the street from B and B I decided to stop and ask them for a bit of help, advice versus going all the way out to Van Bortel. I went in and asked the attendant for a bit of help and he immediately got some lubricant and came out. We managed to get the tailgate open but there was still a problem. I asked him if I owed him anything he said no! I was impressed. This was old fashion service. B and B automotive has been around a long time, they know the car business.I would highly recommend them. I ended up taking my truck to Van Bortel for repairs, glad I got the warranty.

Brought my van here. It was very old and I was hoping to get another year out of it, but the…read moremechanic said that he didn't recommend fixing it as the cost of repair would not be worth it They could have just recommended the repairs and took my money knowing that it would not be worth it. Another time my check engine light came on right before a road trip. They took me in as a walk in and made sure the car was safe for the road trip and sent me on my way. No charge. Another time I went in for advice and as I drove away he waved me down, said he smelled something different and had me pop the hood to check for a leak. He didn't see anything, but I'm grateful that he took the time. I've brought my vehicle there a handful of times and always great service and I never feel like I'm being overcharged.