This location is a bit busy at times. The staff here is helpful and allowed me to go behind the conter to look for a 5/8 hearter hose with a 90 degree angle I need to make a slight modification on a project I was working on. It's hard to find good help now days. I will definitely be back to this location read more

I needed a new battery for my car and I was reluctant to install it myself due to some corrosion with my current battery. I called ahead and spoke to Everardo and he confirmed the battery was available and they would install it for me. When I got there staff said hello as I walked in and I asked for Everardo since that was the person I spoke to on the phone. Sure enough he was able to remove my old one and install the new one. Unfortunately my current battery had a lot of corrosion that that eaten away at the battery terminal and the swap required replacing that part as well (which I was also able to purchase here). The whole process due to the condition of my current battery was a bit trickier and lengthier than I initially anticipated. Luckily Everardo walked me through the process and explained my options and successfully replaced the battery terminal and the battery itself (no extra cost). This is the kind of exceptional customer service that is far too rare now a days. I am so glad I chose to come here today and Everardo was able to help me. Definitely coming back. read more

AutoZone - New battery is in! - Auto Parts & Supplies Near Me - Gardena, California

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Parking is very easy to find I never have had a problem with finding a parking spot there. I went in for windshield wipers and I was greeted by a not so nice person. I didn't know the model of the car but I did tell him that my brother had been there before if he could look up at the model. I went outside took a picture of my plates and I was helped by another guy who was a little nicer I explained to him that I did not know how to install them previously my friend had told me that they would help , and boy I was wrong he quickly explained how easy it would be but it wasn't for me . I went to Riley's and they installed them for me even though I did not purchase them there read more

Very bad service and laziness. They need more people to work there. When ask to help with battery no one seemed to want to work

Customer service is bad here, they always have huge lines. I only go here if it's my last resort

First off, let me tell you that I am a woman, and I know nothing about automobiles. I called to find front and rear brakes plus rotors. I had so many questions. The customer service on the phone was so knowledgeable and patient with me. She made recommendations and even found some coupon coupons that I didn't know about. She further told me that I could get an extra 5% if I purchased them online and got it shipped free to my home address. She also explained the return policy with their lifetime warranty for breaks. Thanks, AutoZone! read more

Everardo was great, was patient and very helpful. I give him 5 starts for customer service. Other employees are not as good, but he sets a good example. read more

Big Bro is in town for a visit and noticed my household hasn't really been good at our cars' upkeep. (He is a mechanic and a true car fiend.) Naturally, it bugged the heck out of him. AND! That's how we ended up here. I've never had a reason to come here but I realize if he's gonna do some car clean up (even more especially now with the recent post-ash falls from the still-ongoing SoCal fires) the least I should do is pay for his car cleaning supplies. Masks required at entry and I'm grateful that everyone - customers and staff alike - were mindful about social distancing. Big Bro walked through a couple of aisles to look at his options. I didn't realize there were so many to choose from! Who knew there were so many kinds of soap, wax, tire shines, and then some! They even came in complete kits! (Okay, I know, I'm getting too excited for something that isn't a big deal, but I really was kinda fascinated at the selection!) Checking out was also smooth. Private parking lot, street parking also available. It was a good and easy visit. Big Bro said they're pretty good with stocking up with your car needs. Keeping that in mind. read more

AutoZone - Auto Parts & Supplies Near Me - Gardena, California

Received my car battery quickly, was installed and given discount! Can't beat the great customer service. Would recommend!

Hello to anyone reading this post, around 1:55pm today Dec 19, 23 Me and my mom went to take an old battery back we thought it was going to be quick no problem at all but no it was the opposite they were completely rude with no respect whatsoever young gentleman with an attitude couldn't go outside to get the used battery from the car he made a whole big deal why he couldn't go get it super I will no longer be coming back to this place ever again horrible service read more

So...."Larry" the customer service Manager has the worse attitude! With customers and what's worse with his employees!!! I won't ever buy from this store!!! I asked a simple question..and boom! Nasty response!! Good luck Larry !!! Seek medical help! Please! read more

I needed some assistance with my car, and I asked for help. They said they don't help out. This was "MICHEAL". I approached another AZ employee and she also replied. We don't help out. I was blown away. What makes even worse is that I am hispanic. This guy was African American and he did help another guy of his race. I'm disgusted. read more

Worst customer service ever!!!!! Specially the manager name Kathleen she acts rude with a bad attitude. Then tries to act like is the owner of the store. I don't understand why would they have her as a manager. (Not a great example). Never again going there. read more

I purchased a starter for my dad. When my dad found out how much I paid for it, he went to return it. I paid cash for it and had the original receipt. They told him the part had oil on it, it had been used, and it wasn't their part although that's how they sold it to me. Then they told him I had to return it. so when I went to return it, same thing. We were told to bring the car in so that they could make sure we didn't have their starter. Out of all of my years shopping at Auto Zone, I've never had to go through this just for them to finally give me my refund. NEVER AGAIN. read more

My senior father was yelled at over recycled oil and the manager did not allow him to leave it at the store. We went to the store down on Crenshaw and the employee received it with no issues. This place needs to to fix their management because my father is a loyal customer to autozone and has always returned recycled motor oil with no problems. read more

Amazing service, I was in auto zone and went to many different ones and got no help at all. I went to this one on el segundo and let me tell you Joel the manager and Gabriel helped me out so much! Definitely recommend going to this one because they were so professional and so helpful! 10/10 great personalities as well and need a raise!! read more

Great Autozone have all the basic needs for your car here. When I purchased a headlight the worker even put it on my car for me in less than a minute no charge. That's great service right there. Check it out. read more

I ordered and prepaid for a part to pick up at this location because my local AutoZone did not have the right size. Before I arrived, the clerk at this location confirmed she had the correct part on hand. Because I did t have a mask, I was told to wait in the parking lot for someone to come out to install my part. After waiting over a half hour, watching at least three other customers waiting in the parking lot to be helped as well a several customers come and go from the store who had areived after me, I finally called to see what was going on. I was told by the female clerk (the same one who had originally confirmed on the phone that she had the part on hand) "If you had your mask on someone would have come out and helped you right away but now there are other customers in front of you so you'll have to wait." I said, "No, that's unacceptable; I've been here for over a half hour and I've prepaid for a confirmed order." She finally sent another clerk out who informed me that they don't even have the part! Autozone: Don't promise (and sell!) something you don't take the time to verify you actually have. And don't discriminate and rationalize retaliatory behavior based on your political leanings. If I can at all avoid this location, I will go out of my way to do so. I read more

Complete dogshit customer service. Big dude who "helped me" made me wait 30 minutes for service but didn't even hear me properly and after waiting and finally getting served he said him or no one else can help me get my battery replaced. read more

It'd be cool if the employees weren't on the phone with their AirPods on so you'd know if they're talking to you. Don't need to be hollerin at your girl while I'm trying to ask for help, but I guess if your manager is right next to you and she ain't trippin it's fine, yeah? read more

In all my years of coming to AutoZone this is by far the best AutoZone the best customer service the best professionalism that I've ever received. Vincent was absolutely phenomenal. He assisted me with the windshield wipers that I needed, he walked out to my car in the rain mind you, he proceeded to take the original windshield wiper off to match it correctly so I wouldn't accidentally purchase the wrong one. I will definitely revisit the store again. kudos to the store and thanks again Vincent for the GREAT customer service. keep up the example of excellent service!!! read more

Ghetto employees who obviously hate customer service. Came here 3 times in the last month and all three times i spoke to different employees .all 3 had horrible attitudes. either didn't say a word to me or just spoke to me with a tone.. for no reason.. i get it some customers deserve it but i was literally picking up or dropping something off... read more

Thank you to the entire Staff for your outstanding kind customer service with assisting me this morning with my concerns about my car. You guys rock! read more

Sooooo glad I came into this Auto Zone. Nayeli & Carmen were extremely helpful. I was frustrated from dealing with a competitor earlier. They had everything I needed in stock & helped install my battery & windshield wipers. Can't go wrong here! read more

Employee Carlos had me waiting 15 minutes just kept answering phone and I was the only one in line right in front of him, another employee finally finished with his customer and assisted me, right after the other employee assisted me Carlos ask the guy that just got in line how he can help him and he was out before I was. read more

If I could rate 0 stars I would. Ghetto employees all around. Don't go here , they all talk to each other more then the costumers... and not appropriate things read more

Quick and friendly assistance whenever I come in. I did have to wait in a short line a few minutes, but that's the norm anywhere nowadays- No biggie. The staff was all very friendly to me and even helped me find a box for my battery to make it easier to carry. I really appreciated that. read more

With a new manager Service is improving .. So if you experience any negativity be a sure the new management will take care of you. read more

AutoZone - 5:00 am!! - Auto Parts & Supplies Near Me - Gardena, California

Three times they have given me bad customer service. Their secret is they hope you lose the receipt in order to cover for their mistakes. Even tho they can easily look up your Info in their database. First time I ordered for some sway bar bushing and paid cash. When I went to go pick them up, they stated that I have already picked them up. And with out receipt. They could not help me. I had to call corporate to resolve this. Second time I needed a 36mm socket to rent to remove my CV axel. They told me they did not have it. I looked online and they have a CV axel removal kit that has the 36mm inside the case. The autozone employee clearly wasn't trying to help me. Third time I have this autozone battery. And with the corona virus being around. I wanted it charged and ready to go. They told me it was bad but I burrowed a charger and it tested good. So not only did they not charge my batter, they wanted to sell me a new one. This store is not here to help. I recomend you look for a place that cares read more

They take amazing care of me, and make it easy and not a hassle.. They honor the parts warranty and get me in and out fast.. Thank you!!!

This is my favorite Autozone. Not because it's close but because they seem to have most item I'm looking for and fast service once you reach the cash register. I used credit card but it was super quick, I was at the counter maybe less than a minute, cool. It's not always this quick however, probably depends on who's at the counter. I've been going here for years and purchased K&N filters, Bosch filters, wipers, alternators, batteries, etc. The parts guys are helpful with no LA style stare down attitude, friendly folks. I think they used to carry more high performance products but no big deal, I can get those on internet cheaper. But this place definitely good for basic necessities you need right now. read more

Man this place is so slow. How would you like to be the only customer in the store and wait 10 minutes to pay... They suck period! I only go for the oil specials.... read more

We bought brake pads online for in store pick up at this place. We show up and he says our order isnt even on the screen, we show him the receipt and he then he said they dint even have the brakes in stock, we drove all the way to this soecific location because it said they were, never coming back. Going straight to Pep Boys read more

This place is cool thank you for letting us go in and buy that light bulb after hours! read more

AutoZone - Auto Parts & Supplies Near Me - Gardena, California

I wouldn't even give it a 1 star, I had a problem with my steering wheel & the guy at the desk yelled at me & said that he didn't know what to do & slammed the mouse on the table. Why are you working if you're not going to help read more

This place customers service is horrible there's 7 people and no one can come and help this big line agin this place is trash read more

AutoZone - Auto Parts & Supplies Near Me - Gardena, California

I went a few weeks back to get some transmission fluid and ended up getting new wiper blades also because they were having a half off sale. I went back last night for a new car battery (after going to Kregan and being told that only the car dealer carries that batter) and although AutoZone didn't have it in stock they did in fact carry it. So they found me the nearest store that did have it in stock (about 2 miles away) and had it put on hold for me. They even waited on the phone till the battery was found and put aside for me and gave me a little print out with the address and a hold number to make pick up easier. The staff at this location is very responsive and competent. On the 2 occasions I've gone I have always seen the staff out in the parking lot helping customers install their new purchases. I will continue to go back for my car needs. read more

I had to get some snow cables for my tires and they were very hepful. Since I didn't know the size of my tires they walked outside with me to my car and got it for me. I was very pleased with the service and will use them again. read more

Stores opens at 8AM so I walk in right at opening time and grab what I need (new wiper blades). Walk to the cash register and wait, no one is paying attention just walking by as if there was no paying customer waiting. They need to get better organized and assign someone to the register while everyone else focuses on other tasks. Had to walk out and left the wiper blades on the counter. read more

A few weeks ago I visited store #5944. The guy who helped me was very rude and lazy. He was very short with me while I was trying to get info on what wiper blades to get for my car due to them being old. He looked up what blades would possibly work for my car and pointed to where they were and told me to get them. After the purchase, I asked if he had time to help me put them on because it was raining outside that day. He told me that he personally isn't going to do it, but I could stand back in line and ask another associate if "they feel like doing it." I did not like his attitude or response because it did not show good customer service so I walked out. I attempted to put the blades on myself, but I had never done it before so I had some trouble. I end up going to the #5224 location and a employee name David warmly greeted me and was more than willing to help me put the blades on because I thought I bought the wrong ones since I couldn't put it on. He happily came outside to assist me and explain to me that Bosch Envision blades were different than the blades I originally had and showed me how to put them on. I am grateful for his assistance and I feel that he deserves some recognition! read more