Just got back from Miamitown Napa store. GREAT service!!!…read morePrice for a top grade van battery was lower than other auto parts stores I checked and they installed it right away and did a great job! PLUS, he figured out why my heater fan wasn't working on high and fixed that! I checked the part price when I got back and they were 15% lower for that too than other stores. Check these guys out first, they are pro,s and honest, not looking to rake you.

The staff is so helpful and efficient! I went in to get a new battery for my car and they were very…read morehelpful and friendly. They even looked at the oil filter I had built elsewhere and could tell me if it was the correct one!

I needed a new battery and help with installation. Other auto stores I called seemed hesitant to…read morehelp with installation, but not O'Reilly. Cristian was very helpful and switched out my new battery without complaint. Much appreciated!

If I could have given 0 stars, then I would have. I went in on Sunday, had them run a check engine…read morediagnosis, and the employee (with a lot of hesitation) try to sell me spark wires and an ignition coil. I don't have an ignition coil on my car. I bought the wires, changed them, came back to have another diagnosis. A different employee helped me, and this time I asked him for a rotor and distributor cap. He quoted me around $270. I held back my laughter, and asked if they had anything else at maybe a different location. He suddenly found something for 90, but couldn't get it in until Tuesday. I went home, logged on to Amazon, found the two parts I need, and it will be at my home today (Tuesday); I paid less than $25 for Bosch parts, which is a brand I trust. All-in-all, I recommend going to the auto zone in Cheviot if you need helpful advice, and Amazon for the parts you need.

My car battery died the other evening. I needed a battery and fast. I called this store and…read morealthough it was 8:25 pm and I didn't get there until @8:40 pm (they close at 9 pm), Billy took FANTASTIC care of me. Got the battery installed and off I went. And he was friendly in the process. I gotta say, I've been to this store a few times and I've always been well treated there.

I walked in with two purchases in mind and Sora got me exactly what I needed AND installed my new…read moreheadlight bulbs. Super customer service. I'll go back again, passing by the competition.

In and out within one hour of buying my new vehicle very easy not sure if I got the best deal but…read moresatisfied with the service.

Do not plan on a quick turnaround from the service department. I received numerous mailings about…read morewalk in oil change. Twice I attempted, and twice I was told it would be two hours. Scheduled appointment and it was not quick. The attitude was " it sucks to be you" Bought a new car recently and it was an ok experience, if I had it to do over again I would go to Ohio. Everyone ( except the salesperson) could use some customer service training, particularly the finance associate. They could learn something by going to other local dealers and sitting and observing. I would rate them mediocre at best.

Needed a new battery installed for the wife's car and Angel was on it! Great service and would…read moredefinitely recommend. Angel was the best!

Got the parts I needed within 24 hours. They didn't mind helping me and they even offer military…read morediscount. Will definitely be going here for all my auto parts in the future.

My wife and I had a great experience with our initial visit to Volvo Cars Cincinnati East. Devon…read moreWhite greeted us warmly and professionally - asking us what we were interested in. While we didn't know for sure - we knew we wanted an SUV, so he described the line up. And we narrowed our choice down to 2 models and he quickly offered us a test drive of both. After our test drives, he answered our questions, gave us additional information and his card, and offered to help us as we got closer to making a decision. No pressure - just helpful and professional. We will be working with him if we buy a Volvo for sure.

I accurately diagnosed my Volvo with a power steering fluid leak -- thanks for the lesson, Dad!…read more Volvo Cincinnati confirmed the diagnosis, and asked me to leave it for service to be completed within days. Following is the timeline of [non]events; Monday -- I left the car at Volvo Cincinnati. Tuesday -- No news Wednesday -- I received a call from Ron to the effect that the necessary part was not in stock, and would not be available for two weeks. I offered to retrieve the part from Louisville and/or Nashville Volvo while traveling for work. No go -- the part had to be ordered from Sweden. Ron apologized profusely. I appreciated the predicament that the initial service rep put him in; however, there was no offer of a loaner. (It would have been a nice gesture given the lengthy delay.) Two weeks and a few days later after a couple of terse text messages describing my frustration over the situation -- the car was ready. ($1k+) Two days later -- Power steering fluid GUSHES from the car so badly that I had to have it towed back to Volvo Cincinnati. (See photo). Ron arranged for a loaner this time. No charge for the extra service--a loose connection caused by a rusty component. I have so many questions. Why did the initial service rep not know that the part was unavailable? Why did it take two weeks to arrive? Did I receive such bad service because my Volvo is an older model? Because I'm an older model? Because I'm a woman? Why did the mechanics not replace the rusty component while they were initially servicing the car? Why did they not notice a loose power steering fluid receptacle? Why was I not offered a loaner at the outset of the delay? Why didn't I go to Sweden myself for the part? Is this luxury service for a luxury brand? In the end, I don't care what the answers are because I will never again consider Volvo Cincinnati for service or sales. One star is for Ron who handled the situation, to include my terse texts, like a damage-control pro.

Tim and his crew at Car-X Alexandria were recommended to me by a local auto body shop (that alone…read moreshould tell you something). Tim was able to address this issue with my car, provide a competitive price, AND had me out the door and on my way in a few hours. I highly recommend Tim and the guys at Car-X.

Great service. Decent price. Easy to get in and out. They easily beat dealership prices. I like…read morethe brand of oil they use.

Incredible and quick service. Also much more fairly priced than other shops. Highly recommend.read more

Just got my muffler replaced here. Was able to come in without an appointment so it's first come…read morefirst served. Todd helped me and it took just under three hours so much sure you plan some time. They have a small waiting room with two tvs. It was $575 for replacement of two parts of the muffler. Unfortunately I did have to take it back due to a sound when going over bumps but I was able to bring it back next day and it was fixed! They are currently going thru renovations but very open! You can see your car getting repaired and downside is you can hear EVERYTHING. Plenty of parking in their private lot which takes up a whole corner in Covington. Would I come back for work? Yes I probably would.