Don't bother ordering online for 30 minute pickup. After ordering they send an email instructing to…read morewait for the next message saying it's ready. If they don't mark it as ready you don't get the email. Last time (a year ago) I didn't wait and they got upset with me because they didn't actually have the part despite what their computer said, and they were having the part transferred and wouldn't have it until the next morning.

They are nice and to people and they help u to tell where your parts are at and u can call and…read morethey will hold it for u they got what u need the prices aren't that great thought

Very professional in their communications with me in estimating the costs, the time they needed,…read moretheir findings as the service progressed, and recommendations for follow-up service. Top-notch customer service as well as automotive service.

The staff and service at Deer Park Diesel is fantastic. They are very knowledgeable, personable,…read moreand all very compitent in what they do. They always go above and beyond to help and provide detailed information on the problem or routine maintenance. The cost is always outlined before the work begins and are good at communicating any changes as they are working on the vehicle. HIGHLY recommend Deer Park Diesel to anyone looking for quality service and people at a fair price.

What a great, family-owned business in Deer Park (actually, we found out, TWO locations). We were…read morelooking all over NE Washington for an ATV. We went to a couple, local dealers only to find NONE in stock and it would be two months before we could get one on order. We even phoned two places in Spokane and NEITHER phoned us back to make a deal - we even told them we were ready to buy that same day. Along comes Protection Plus. We found them online, called the number on their site. The guy who answered said he was a mechanic, but would have a salesperson call us back. We hung up, fully expecting no call to come. We told ourselves the first place to call us back gets the deal. Protection Plus called us back in FIVE MINUTES. We went to their location - they even stayed open late to wait for us. They had 3 ATVs and one was already spoken for. The other two were up for grabs, but another customer also expressed interest. We grabbed the one we wanted. It was the perfect quad for us. And they made us a great deal for the quad and a snow blade. It's family-owned attention to the customer that makes Protection Plus a cut above the rest. Even after four hours, arriving home, we still hadn't heard from the other big-company dealers. Keep your money local, folks.

Horrible workmanship and even worse customer service. I took my riding lawnmower in for service to…read moreget it ready for the coming season. When I got it back, I found they had not connected 1 of the 2 sparkplug leads. I checked the oil, and it smelled of gasoline. I called them, requesting they change the oil. They said it had been too long and that I should have called them sooner. Trust the bad reviews on this company. They have earned them.

Rob is the king of auto parts and should long ago have been elected to the office of Mayor of…read moreRealville. I have a Japanese import and though we could not find parts through the make and model or the VIN number, Rob got out his calipers and measured the part and then found what I needed by looking through everything online until he found the measurements he was looking for. The part he ordered fit exactly.

Great and knowledgeable customer service! They gave me honest advice and we're so helpful even…read morethough I couldn't get the battery I needed from them. I will go to them first next time!

best auto parts store ever! staff is extremely helpful!!!! now to put the stupid characters bla bla…read morebla 5 stars !!!!!

I tried this little auto parts store because it was nearest to my place & I needed lithium grease…read moreto do my tool box bearings. For as small as it is I was very surprised at the selection of items they had. The store is super organized & very well set up. They also had plenty of employees to help people so I was in & out in no time. I'm surprised at how much I liked this store & Ill be back when I need anything else they might carry.

We are so excited to have a hardware and auto parts store in Davenport. The owner is always so…read morehelpful.

I'm never acknowledged when I walk in, oh well, but this time I wanted a specific high mileage full…read moresynthetic oil. They didn't check if they carried it and told me to look in aisle 6 in an inconvenience tone, not a "yeah let's go check aisle 6" so I turned around and left. I immediately went to Napa and had perfect customer service. The oil I needed wasn't on the shelf so before leaving they looked up what I needed and got it from the back with a smile. So now I won't be going here for anything.

Amazing service and had everything i needed! Highly Recommend, they have very knowledgeable staff…read moreand know what they are talking about!